Shubham Jadon Email & Phone Number

Bengaluru, Karnataka, India

Delhi, India

Was part of the team involved in a project for a major multinational consumer durable brand for:• Optimizing the service engineer workforce and call center workforce by predicting the estimated service call volume in the short and medium term on a daily basis; • Real-time propensity calculation at a case level for predicting the propensity to escalate the call.The project included creating a statistical model to solve the above business issues. This included ETL from PostgreSQL, Data cleansing, mapping the data with business processes, massaging & manipulating as required. The model so created was able to forecast the call volume with an accuracy of 82.3% resulting in cost saving by 24% and resulting in increased customer satisfaction by 2.3 basis points.

Delhi, India

Was part of the team, that was developing an AI-based E-com Sales booster recommender engine. It involved:• Understanding popular E-com platforms' business processes from seller's and customer's perspectives;• Identifying all internal, external, and derived data points; • Creating data dictionary; • Creating table structure and schema for DB; • Running experiments to understand factors impacting price elasticity; • Creating an Early Warning System (EWS) for the seller;• Developing AI-based recommender engine.

Part of PGDM CourseWorked as a Portfolio Associate Intern for Mutual Funds Department.

Ahmedabad, Gujarat, India

• Assisted in reducing overall project time frames.• Promoted from production department to quality control team after one year.• Assisted in identifying and assigning the correct candidate for different type of work.• Assisted the quality control & management team in the project.

Pgdm, Finance

Bachelor Of Science - Bs, Mathematics