- Developed a logistic regression-based customer retention strategy for a global software and cloud solutions provider, identifying ~$13M in revenue at risk.- Designed a personalized promotional campaign using GPT-3.5 Turbo and DALL·E for credit card sales, enhancing customer engagement.- Implemented K-means clustering for customer segmentation of a Spanish food retailer, enabling targeted marketing strategies.- Optimized medical kit standardization for a US healthcare logistics company using BERT and K-means, reducing SKUs by 7%.- Achieved a potential profit of ~$16M/year for an Oil & Gas Refinery by developing ML models for process parameter optimization.

- Designed a BERT-based Q&A system for customer care, improving service efficiency.- Conducted topic modeling on Axis Bank's mobile app reviews using NMF, identifying key improvement areas.

- Created a risk-based marketing scorecard, enhancing cross-sell strategies for 25 million customers.- Developed a P&L scorecard for ~63 lakh credit card holders, streamlining financial analysis.- Facilitated bureau data integration from Big Data Lake, supporting analytics for credit and loan products.