Shubham Kumar Email & Phone Number

Bengaluru, Ka, In

Noida, Uttar Pradesh, India

• Integration in the Chatbot Flow builder Application: Successfully integrated third party system APIs in the Application, allowing users to seamlesslypush chatbot user data into CRM systems such as ZOHO, Zendesk, and HubSpot. Enhanced the functionality of the Builder by enabling direct dataintegration with popular CRM tools which covers 80% of the market, streamlining customer data management processes.• Frontend Lead (Chatbot Builder SaaS Project): Led the front-end development of a Chatbot Builder SaaS Project, playing a pivotal role in ensuring thedelivery of highly effective solutions. Spearheaded the coordination of design and development efforts within the frontend team, fostering collaborationto create a user-centric interface for the Chatbot Builder application.• SaaS Extension Development Leader (ZOHO Marketplace): Independently conceptualized, designed, and built a bespoke SaaS extension for theZOHO Marketplace. Placed special emphasis on SMS API integration, enhancing the extension's functionality and providing a flawless experience forusers. Solely developed both the user interface (UI) and user experience (UX) for the extension, showcasing comprehensive skills in design andtechnical proficiency.• API Integration Leadership (SaaS React Application): Demonstrated proficiency in leading API integration efforts within a SaaS React application,elevating its overall functionality. Collaborated closely with backend teams, ensuring effective communication between components, and contributingto a streamlined user experience.• Optimized User Flow for React Project: Played a key role in refining the user flow for a React project, ensuring a smooth and intuitive experience forend-users. Identified specific challenges and pain points, strategically implementing improvements to enhance overall usability and elevate usersatisfaction.

Noida, Uttar Pradesh, India

• Proficient JavaScript Developer: Possess rich experience in JavaScript, leveraging its capabilities to create exceptional web applications. Revampeduser interfaces by leveraging JavaScript's capabilities, resulting in streamlined workflows and improved user satisfaction.• UX Enhancement Specialist: Established expertise in optimizing user satisfaction through strategic UX improvements, resulting in a remarkable 80%increase in user engagement. Led feature development initiatives within SaaS products, ensuring a user-centric approach and enhancing overall userexperience.• API Integration Expert: Showcased proficiency as an API integration expert, seamlessly incorporating third-party APIs to achieve responsive UI andreal-time data functionalities.• Ruby Application Server Developer: Successfully built the 1st Ruby application server within a challenging two-day timeframe. Showcased versatilityand rapid acquisition of skills by becoming robust in a previously unfamiliar programming language for efficient server-side development.

• Open-Source Involvement: Contributed actively to open-source projects, gaining valuable experience in collaborative software development.Represented a commitment to community engagement, participating in the broader development community and contributing to the advancement ofshared knowledge and resources.

Delhi, India

• Web Interface Development: Designed and constructed a user-friendly web interface for a high-impact campaign, emphasizing both visual appeal andfunctional efficiency. Ensured the online presence aligned with campaign objectives, providing an engaging and effortless experience for users.• Design Layout Proficiency: Acquired valuable expertise in crafting effective design layouts for webpages, enhancing the visual appeal and overall userexperience of online content. Demonstrated a keen eye for design principles, contributing to the creation of visually compelling and intuitive weblayouts.

Bachelor'S Degree, Computer Science (Honours)

Aissce, Computer Science, Pcm, English