Handling Facebook FNA (Facebook Network Appliance) - Facebook’s contentcaching program. FNA provides Internet Service Providers with efficientmeans of delivering static Facebook content from the existing networks. Afterdeploying FNA kit, an ISP offloads significant amount of Facebook contentfrom its backbone network & vastly improves Facebook user experience.• Developing & implementing effective Project Management,Stakeholder Management and Cost Management strategies toensure successful deliveries for Meta Project, costing USD ~50 million.• Facilitated definition of Project scope, planning, coordinating &executed tasks in collaboration with Project team which ensuredachievement of business objective of USD 1.5 million in 2022.• Independently managed Projects of USD 2.8 million in 2022 withminimum profit of 75% for decommissioning & eradication of FNAservers and media drives from different ISPs, in APAC region.• Regularly deploying CRM & ERP tools to generate Purchase Orders.• Using JIRA tools for work management and test case managementfor Agile software development.• Interacting with stakeholders from different regions for processingorders, taking decisions on hardware & cost estimates.• Managing Vendors Procurement and Sourcing approvals oncosting and delivering FNA hardware.• Apprising Project Board about emerging issues & suggestingresolutions on business & financial operations; providing valuableinputs to weekly management reports.• Providing business reports & strategies to Clients every month.

• worked as an Operation Executive in RateGain. RateGain is a growing company in Hospitality and Travel Business providing B2B solution to different OTA’s and Channel partners.• Managing and deploying server, builds and maintaining server monitors using various tools.• Compose, review, and carry out changes to the servers and network infrastructure across all sites in accordance with the Change Management process.• Optimize system performance by monitoring, troubleshooting issues, and scheduling upgrades to maintain a secure and reliable environment.• Implement changes to production, development, stage and test environments to allow required application access.• Using Microsoft ADUC (Active Directory Users and Computers) to manage account creation, security group creation, and group membership modification.• Installing Clients over different servers and adding services and process for monitoring.• Managing outage for servers and generating logs for various Application.• Provide on-call support, troubleshoot and resolve application issues.

• worked as Senior Analyst in Capgemini in SIAB (System in a Box) process.• SIAB works for Quick Service Restaurant Application and hardware support.• Currently working for McDonalds UK Application support.• Analyzed application systems; directed the integration and implementation of enterprise application systems, while simultaneously supporting multiple legacy application system and servers.• Skilled in software testing and transforming business needs into software designs & solutions• Exceptional technical skills and abilities to troubleshoot problems and supervise project teams• Strong organizational, analytical, and execution skills

• Worked as a Technical Consultant for Gemalto encryption (Keysecure) products. Gemalto encryption products offer customers to manage cryptographic keys across their lifecycle, which include key generation, key import and export and much more. These products provide encryption for Application, Database, File and Storage which helps the client to maximize the security level.• Providing guidance on how clients perform file-level encryption and decryption on Linux and/or Windows environment.• Worked on POCs with sales team to replicate and resolve issues at customer end.• Replicated and troubleshot issues related to Gemalto encryption products.• Successfully cleared the Product training and Certification of Gemalto Encryption products.