As a passionate Salesforce enthusiast, With 3.5 years of experience in Salesforce Marketing Cloud and configuration, I have developed a solid foundation in various Salesforce technologies, including Lightning Web Components, Lightning Aura, Visualforce, Apex, Triggers, HTML, and CSS. My skill set enables me to effectively address diverse business requirements and deliver customized solutions.Throughout my career, I worked extensively on Salesforce Marketing Cloud projects, where I was responsible for designing and executing marketing campaigns across Email Studio, Mobile Studio, and Web Studio. I developed personalized email templates using AMPscript and HTML to deliver dynamic, responsive content tailored to specific customer segments .In Web Studio, I managed and optimized landing pages for web campaigns, ensuring seamless integration with other marketing channels. Additionally, I utilized Journey Builder to create and automate customer journeys, ensuring timely and relevant interactions based on user behavior. I also worked with SQL in Automation Studio for complex data segmentation, enabling targeted marketing efforts and improved audience engagementMy experience also includes creating and managing user profiles, workflows, reports, and dashboards, ensuring streamlined operations and effective data management. I am well-versed in maintaining data integrity through de-duplication and exporting tools such as Data Loader and Import Wizard.In addition to my development and administration roles, I have actively supported users and fulfilled their ongoing administrative needs. This includes incident management, user management, security management, and Salesforce configuration, allowing me to provide comprehensive support to diverse stakeholders. I have enhanced the user experience by creating Lightning components and incorporating CSS and design parameters to improve the look and feel of the application. Furthermore, I have successfully upgraded Salesforce Classic to Lightning Experience, enabling the development of a rich user interface.
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Salesforce Marketing Cloud SpecialistTechaim Information Technologies Pvt.Ltd Apr 2024 - Aug 2024Pune, Maharashtra, India➢ Interacted with business users for analysis, requirements gathering and development.➢ Perform analysis of technical and business requirements.➢ Developed and implemented customer journeys using Journey Builder.➢ Automated personalized communications based on customer behaviors and interactions.➢ Integrated customer data from Sales Cloud to ensure accurate and personalizedcommunication.➢ Use Journey Builder to map out and automate customer journeys.➢ Ensure each journey delivers personalized messages based on customer behaviors andinteractions. -
Salesforce Marketing CloudNippon Data Systems Ltd. Mar 2023 - Mar 2024Noida, Uttar Pradesh, India➢ Selected a data extension as the entry source to target specific segments of customers.➢ Integrated customer data from Sales Cloud to ensure accurate and personalized communication.➢ Developed and sent Email to customers, providing timely updates and promotional offers.➢ Used dynamic content to personalize SMS messages based on customer preferences and behaviors.Implemented wait activities to control the timing between messages, ensuring optimal engagementwithout overwhelming customers➢ Utilized decision splits to create personalized customer paths based on their interactions with SMSlinks..➢ Perform analysis of technical and business requirements.➢ Developed and implemented customer journeys using Journey Builder.➢ Automated personalized communications based on customer behaviors and interactions.➢ Integrated customer data from Sales Cloud to ensure accurate and personalizedcommunication.➢ Use Journey Builder to map out and automate customer journeys.➢ Ensure each journey delivers personalized messages based on customer behaviors andinteractions. -
Salesforce AdministratorMphatek Systems Mar 2021 - Jan 2023Pune, Maharashtra, IndiaUtilized a diverse skill set including Lightning Web Component, Lightning Aura, Visual force, Apex, Trigger, HTML, and CSS to customize and configure Salesforce for organizations.Monitored support tickets, user issues, and employee workflows, ensuring the smooth operation of the Salesforce platform.Conducted QA testing after Critical Updates, guaranteeing a seamless transition of customer data and maintaining the performance and usability of Salesforce.Created and maintained user profiles, workflows, reports, and dashboards to enhance data management and provide valuable insights.Ensured data integrity through the effective use of de-duping, data loading, and exporting tools such as Data Loader and Import Wizard.Managed ongoing support requests and administrative needs of users, delivering prompt solutions and addressing their requirements.Acted as a Salesforce developer and support resource, handling incident management, user management, security management, and Salesforce configuration.Performed detailed analysis of technical and business requirements, translating them into effective Salesforce solutions.
Shubham Shinde☁ Education Details
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Computer Engineering -
Janata Vidya Mandir MurudSsc
Frequently Asked Questions about Shubham Shinde☁
What is Shubham Shinde☁'s role at the current company?
Shubham Shinde☁'s current role is 2X Salesforce Certified | Marketing Cloud | Salesforce Developer | Administrator | Driving Digital Customer Transformation with Analytical Expertise and Techno-Functional Skills.
What schools did Shubham Shinde☁ attend?
Shubham Shinde☁ attended Jspm's Rajarshi Shahu College Of Engineering, Janata Vidya Mandir Murud.
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SHUBHAM SHINDE
Data Analytics| @Purplle.Com| Python Developer| Back-End Developer| Leveraging Data Analytics To Drive Innovation And SolutionsMumbai -
Shubham Shinde
Devops Engineer | Aws | Linux | Jenkins | Ci-Cd | Elk | Eks | Powershell | Bash | Git | Bitbucket | Grafana | Nagios |Thane -
Shubham Shinde
Project Management L Category Management L Strategic Sourcing | P&L L E-Com L B2B L F&V L Ex-Jiomart | Ex - Ninjacart L Pwc L ManagePune
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