Shubham Goyal Email & Phone Number

Sydney, New South Wales, Au

Sydney, New South Wales, Au

Sydney, New South Wales, Au

Delhi, In

Xeno, A New Delhi based startup, is an Omni-channel data driven marketing platform wherein it helps businesses in increasing revenue on the basis of spend and visit patterns of existing customers.My primary responsibility was to increase the revenue of the company by strengthening client relations, coming up with new marketing strategies, identifying new territories for business and ensuring merchant success. Regularly analysed sales data of the clients to indentify customer segments, spend and visit patterns. Customer segment specific marketing campaigns were then created on the basis of data analysis of sales and visit patterns of the customers. Post campaign data analysis was done to track the performance of the campaign and the results were presented to the clients.Analysed marketing and sales data of the company using Excel models to keep track of the growth and impact of new strategies.- Created successful campaigns for the clients which boosted repeat business for them.- Increased the monthly recurring revenue of the company by 200% in a period of 5 months after taking up the role.- Formulated the new sales process which equally focused upon the after sales client relations as well.- Changed the pricing of the product and designed offers for the new clients.Skills used : Data Analysis, Client Relations, Presentation Skills, Negotiation

Mumbai, Maharashtra, In

A subsidiary of Aditya Birla Group, Madura Fashion F&L is the market leader and the custodian of several icons including the top 4 fashion brands in India, Allen Solly, Louis Philippe, Van Heusen and Peter England.My responsibility was to look after the store operations which included customer relation, budgeting, inventory management and people management. A day looked like• Starting the day with daily huddle in which the team was briefed about the store and overall brand performance. Also, the key issues and focus areas were discussed as well as addressing the concerns of the team.• Preparing and updating the advanced Excel model for inventory check.• Preparing and updating the advanced Excel model for the daily, weekly and monthly performance of the store followed by the analysis and comparison with the historical data.• Working on the Excel model for the financial analysis and budgeting of the store.• Analyse the customer feedback data using advanced Excel functions like VLookup and Pivot Table to find out the service levels of the store and identify the areas of improvement.• Analyse performance of different product categories and identifying sale trends using Excel.• Addressing and resolving customer concerns with top priority.• Preparing management reports.Outcome-• Focused upon service standards and within 4 months of joining, received appreciation from national manager for increasing the customer delight at the store.• Increased the store revenue and reduced the spillage leading to increased profit margin. The store got nominated for Retail Oscars award, an inter brand competition hosted by Madura F&L.Skills used : Data Analysis, Financial Analysis, Inventory Management, Customer Relationship Management (CRM), Team Management, Reporting, Retail Operations Management.

ENCS Tec Labs, where ENCS stood for Embedded and Nano Circuit Systems, was a startup venture that aimed to execute research in thin films and embedded systems domain as well as provide training on these technologies to the budding technocrats. As a Co-Founder I was involved from the inception of the idea, to the formation of team, setting up of office, cold calling clients and meeting them, maintaining the finances and creation of content.

Singapore, Sg

I worked on developing a versatile optical model for Transparent Conducting Oxides (TCOs) for computer simulations in order to extract the optical properties of the TCOs deposited. The TCOs deposited were magnetron sputtered on glass substrate under various sputter conditions. The sheet resistance of the hence produced thin films was calculated followed by the spectrophotometry in order to analyse the deposition under various sputter parameters and consequently produce an efficient TCO for photovoltaics.Mathematical model was prepared to carry out the simulation of the deposited thin films and extract the characteriscs. References from the previous academic research were used to prepare the model and further improvements were implemented. Data obtained from simulated was then analysed with respect to the deposition condition to decide on the deposition conditions for the new TCOs.The model prepared was very efficient and accurate and the films produced also possessed desired efficiency.Skills used : Mathematical Modelling, Data Analysis, Thin Film Deposition

Master Of Banking And Finance, Banking, Corporate, Finance, And Securities Law

Master Of Business Administration - Mba, Banking, Corporate, Finance, And Securities Law

Bachelor Of Technology - Btech, Electronics And Communications Engineering