Shubham Barnwal Email and Phone Number

Process ImprovementChallenge the internal working methods and brainstorm to come up with newer solutionsProduct Innovation and enhanced ways of product managementQuality check and control on finished products to improve toleranceImprove employee relations and standardise handling to ensure stabilityImprove buyer relations to ensure satisfaction at the optimum levelIncrease the company's exposure and participation at the industry level

The resident expert for all mobile digital projects, with knowledge of customer experience, metrics, drop-offs, KYC methods and relevant bank-end rules related to the sending money worldConduct meetings with the product owner and other members of the business team to understand the scope multiple projects in parallelWork with the Director of Mobile Product Management to understand customer needs and competitor actionsPropose feature enhancements and new features to increase flow conversions, revenues and enlightened consumer experiencesProvide guidance and feedback on handle ad-hoc queries and issues related to different teams running on different timelinesExperienced in developing GAP Analysis, Test Cases, Activity Diagrams, Collaboration Diagrams

==> Mobile• Conducted meetings with the product owner and other members of the business team to understand the scope of the project.• Attended and conducted requirements gathering sessions to understand the specific requirements of the project.• Created and reviewed business documents (Business requirements document and User Stories document) with the business team to gain approval and feedback.• Worked with the technical team to walk them through the requirements document and help clarify any issues.• Worked with the Quality Assurance team to create Test Cases and provide feedback.• Worked with the Project Manager closely to monitor the progress on the project and follow up on an issues raised and delegate it to the right team member.• Followed up with any changes made to the project after analyzing the impact of the change on the project and gaining approvals from the required team members.• Conducted User Acceptance Testing (UAT) with the help of end users and focus groups==> Westernunion.com• Attended and conduct meetings/sessions to understand the requirements of the project.• Analyzed data gathered and converted the requests into User Stories, which were further used as the requirements of the project.• Worked with the technical team to walk them through the requirements document and help clarify any issues.• Worked with the Quality Assurance team to create Test Cases and provide feedback.• Worked with the Project Manager very closely to understand the challenges of the projected and solve issues and constraints following protocols of the company.• Associated closely with the business team and the technical team to act as the liason between the two.• Provided suggestions in how to handle ad-hoc queries and issues to different teams.• Ensured and assisted the Project Manager to deliver the project in time in order to meet the company’s standards.