5+ years of work experience in Network Security, Cloud Security, Routing, and Switching. Open-minded to learning new technologies quickly and contributing to the organization's success. Knowledgeable and Qualified skilled at Configuring and Maintaining Enterprise Communication Networks. Adapt at Monitoring Network Performance, Supporting Network Operations, and troubleshooting complex Network issues. Currently working as a Cloud Network Engineer @Mimecast. HARD SKILLS • Network Incident and Change Management • Network Security • Cloud Security • Network Integration Management• Network Automation• Cybersecurity TECHNICAL SKILLSExcellent Customer handling and communication (verbal and written) skills.• IP Data Layer 2 & 3 Networks (LAN/WAN), OSI Model, IPv4/ IPv6, FTP, SMTP• TCP/IP, UDP, HTTP/HTTPS, DNS, DHCP, ARP IP-SUBNETTING, SSL, TLS, DTLS, PPPoE• NAT/PAT, CDP/LLDP, PPP/HDLC• Routing Protocols: EIGRP, OSPF, BGP, MP-BGP, BFD• ROUTE MAP, ACL, CoPP, SPAN, RSPAN, ERSPAN• INTER-VLAN ROUTING, 802.1Q/ISL• Switching: STP, RSTP, MSTP, STP PROTECTION, VLAN, DTP, VTP, HSRP, VRRP, GLBP• ETHERNET CHANNEL L2&L3, PAGP, LACP• IP MPLS-VPN Services, VRF• VPN: GRE, DM-VPN, IPSEC• IP-SLA, RMON, NetFlow, NTOP, QoS• Firewalls: Cisco FTD, Cisco FMC, Cisco ASA, Cisco Firepower, Cisco NGFW Technology, Zscaler, FortiGate, FortiManager, FortiAnalyzer.• Linux, Python, Bash, PowerShell, Azure, AWS, SQL, API• CISCO PACKET TRACER, EVE-NG, GNS3, WIRESHARK, TCPDUMP, WinMTR, Fiddler, Zscaler Analyser, Packet Sender, VPN Access Manager, IIS• Zscaler Client Connector, Zscaler Traffic Forwarding, & Authentication (SAML, Kerberos, HostedDB, AD, LDAP), Policy (URL Filtering, Cloud App Control, SSL Inspection, Bandwidth Control, DLP), IDS/IPS• Knowledge of SQL Database, RESTful API, Python, YAML, Ansible.SOFT SKILLS•Strong Communication skills•Troubleshooting•Problem-Solving•Customer Support and EscalationsLANGUAGES• Hindi, English (Professional proficiency), Bengali