•Reviewed accounts and transactions for fraud activity and took appropriate actions, to prevent fraud losses. •Reviewed and validated membership information and identification documents to resolve discrepancies or irregularities.•Analyzed and processed alerts and notifications monthly related to various fraud events, including Account Take Over, Fraud Applications, ID Theft, Synthetic ID, and Check Fraud, ensuring prompt and accurate decision-making. •Conducted Quality Checks of onshore and offshore agents working in various queues including AFS, FICO, identifying and preventing fraudulent activity and implemented measures that reduced fraud losses.•Preferred KYC Due diligence EDD/CDD Compliance on customer accounts/clients onboarding accounts•Monitored customer accounts via internal data base Using LEXISNEXIS, TINEYE, TRUEPEOPLE SEARCH, SCAMALYTICS, AFS TrueChecks, Equifax and Image Center applications to investigate the cases.•Hands on experience with cases associated with USA regulations like Patriot Act, Bank Secrecy Act, FATCA.•Monitored customer accounts for suspicious activities and transactions based on established guidelines. Performed due diligence investigations to verify customers' identity, background, and source of funds.•Developed reports summarizing findings from AML and KYC reviews and investigations. Analyzed suspicious transaction patterns to detect any fraudulent activities•Monitor customer and transactional records to identify unauthorized transactions and fraudulent accounts. •Utilized Equifax to validate customers' past credit history, inquiries, and collection records, ensuring accurate assessments for informed decision-making

•Conducted preliminary investigations toconfirm violations that occurred and obtainedrelevant documents and testimony from involved parties.•Analyzed financial statements to identifydiscrepancies, irregularities and fraudulentactivity.•Reviewed reports and individual transactionswhich appeared suspicious to uncover possiblefraudulent activity.•Initiated chargebacks and resolved credit card disputes as per Master Com and CFPBguidelines.•Place appropriate restriction on accountsdeemed to have fraudulent activities.•Handling Credit card charge backs, HandlingPre-arbitration, Evaluating Merchant documentsChargeback, Re-presentment, Process Liability, Tokenisation, End to end Fraud Investigation ▪︎Tools- PEGA, APPIAN, Core Cards, Lexis Nexis, MAUI, Agent-UI.

Winter internship 6 months.