Shubham Rawat Email & Phone Number

Melbourne, Victoria, Australia

As a Business Analyst in Hobsons Bay City Council, I am responsible for managing project delivery across multiple areas. One of my key achievements was leading the successful implementation of Noise complaint System, which significantly improved the efficiency of council's noise request response. Played a key role in council's electronic document management system and Internal communication platform.In addition, I also lead the technical development of council's Capital Works Project Portfolio Management System, providing end-to-end support to the project teams. As part of my role, I also focused on data-driven report building, providing insights to the senior leadership team, and guiding them in Microsoft Dynamic architecture.Another aspect of my role is managing IT contracts and writing RFPs, RFQs, and tenders. I developed strong relationships with vendors and contractors, ensuring that we received the best value for money. I also ensured that all contracts were managed effectively, and we were always able to deliver our projects on time and within budget.

Melbourne, Australia

Analyse and capture requirements using document analysis, requirements workshops, site visits, business process descriptions, use cases, scenarios, business analysis, task & workflow analysis.Lead workshops to drive detailed business requirements and conduct technical analysis of business requirements on project implementation engagements.Engage & communicate with business customers to understand their business and to anticipate needed solutions.Develop processes and strategies to ensure projects are delivered accurately, on time and to client satisfaction.Coordinate and oversee the development with technical team to ensure the delivery of the project.Perform quality assurance to ensure the quality of the deliveries.Assist in development of training materials.Lead the requirements gathering and discovery phases of each product. Support architecture, development, testing teams in requirements clarification throughout the SDLC and aid the production/support teams.Supported product manager, projects, sales team and technical team with new ideas, quotes and processes.Provided first line support to clients with requests, changes, issues and help.

Dehra Dun Area, India

Contributed to the design, development and production of the engaging digital education content in remote Himalayan statesConducting research into the latest digital education technology trendsConsulting with key stakeholders in the development of ICT Education strategy and frameworks aligned to Organizations Computer Aided Learning (CAL) Program.Developing an internal framework for the development of a learning management system.Monitoring, evaluating and reporting on information and communications technology learning outcomes of organizations staff and reporting to key stakeholdersSupported build of the new online learning management system. The project impacted around 1200 Stakeholders. Orchestrated transition of projects to adopt machine learning based tool to understand knowledge Gap.

Dehradun, Uttarakhand, India

Assisted in defining project scope and objectives, involving Internal as well as External Management and ensuring technical feasibility.Risk mitigation and Management.Coordinating with internal as well as third party vendors for the execution of projects.Ensuring the resources are available to deliver the project.Analyzing, collecting and organizing volunteer’s Data.Created an enterprise system map for Customer Service resource management.Source data from a variety of sources and combine, synthesize and analyses to generate insights. Evaluating and monitoring volunteer’s works.

Master Of Business Information Technology, Information Technology

Bachelor Of Science - Bs, Mathematics