Shubham Srivastava Email & Phone Number

I am a dynamic Senior Platform Analyst with over 7 years of experience in driving client success and implementing innovative solutions across the technology and professional services sectors. I am passionate about translating complex requirements into actionable plans, ensuring the successful delivery of products that meet and exceed client expectations.In my current role at Cvent India Pvt. Ltd., I lead B2B partnerships, ensuring seamless end-to-end platform experiences for enterprise clients across three countries. My entrepreneurial mindset and real-time market research have driven the development of new revenue streams, significantly contributing to an annual recurring revenue (ARR) of $1.2 million. I excel in engineering delivery feedback mechanisms, improving client success scores, and developing project implementation plans in collaboration with sales teams.In my previous role, I managed a wide array of projects, from strategic business reviews to redesigning operating models, resulting in a 30% growth in revenue. My ability to identify project gaps, improve processes, and define success metrics has been key to delivering solutions that align with business goals.I hold a B.Tech. in Civil Engineering from the prestigious Indian Institute of Technology, Roorkee, where I excelled academically, achieving top ranks in national competitive exams.Proficient in tools like Salesforce, Gainsight, FIGMA, and Adobe Creative Cloud, I bring a tech-savvy approach to product management. My quick learning ability and dedication to continuous improvement have been recognized through various awards, including the “Q3 2023 Customer Champ” and “Q1 2024 Team Player.”Outside of my professional life, I am passionate about graphic design and digital marketing, contributing my skills to Pinnaclo EduCare. Additionally, I served as an editor for the Geek Gazette, the technology magazine at IIT Roorkee, further honing my editorial and creative skills.

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  Technical Officer

  Fynd (Shopsense Retail Technologies Ltd.)

  Sep 2024 - Present - Mumbai, Maharashtra, India