As an Operations Manager at MUVNW, I played a pivotal role in overseeing the comprehensive fleet management of our electric vehicles (EVs), ensuring seamless operations and optimal performance. My key responsibilities included:1) Fleet Management: Managed the entire EV fleet provided by EMobi Kyari, ensuring efficient allocation, maintenance, and utilization to meet the demands of our clients, including Zomato, Swiggy, and Porter.2)Client Coordination: Established and maintained strong relationships with clients, addressing their needs and ensuring timely delivery of services. Acted as the primary point of contact for operational issues and escalations.3)External Rider Management: Supervised the operations involving external riders, ensuring compliance with company policies and procedures, and fostering a collaborative environment.4)Team Leadership: Led a dynamic team, fostering a culture of continuous improvement, accountability, and excellence. Provided training, guidance, and support to team members to enhance their performance and professional growth.5)Operational Efficiency: Implemented strategies to optimize route planning, reduce downtime, and improve the overall efficiency of fleet operations. Leveraged data and analytics to drive decision-making and operational improvements.6)Sustainability Initiatives: Promoted the adoption of sustainable practices within fleet operations, contributing to MUVNW's commitment to environmental responsibility.7)Problem Solving: Addressed and resolved operational challenges swiftly, ensuring minimal disruption to services. Collaborated with cross-functional teams to implement effective solutions.

➢Coordinating and supervising daily operations to ensure smooth and efficientfunctioning.➢ Developing and implementing operational strategies to improve productivity andefficiency.➢ Monitoring and analysing operational performance and making necessaryadjustments.➢ Managing inventory and ensuring timely procurement of materials.➢ Liaising with various departments to ensure seamless workflow.➢ Implementing cost-saving initiatives and process improvements.➢ Handling customer queries and resolving issues promptly.➢ Training and mentoring new staff members.

1) Manage Inbound and Outbound Shipments: Oversee the handling of all inbound and outbound shipments within the warehouse. Ensure the efficient and accurate movement of goods in and out of the facility.2) Optimize Delivery Processes: Develop and implement strategies to optimize the flow of the delivery process. Collaborate with the team to create and maintain Standard Operating Procedures (SOPs) for efficient handling of shipments.3) Quality Control: Implement quality control measures to guarantee the accuracy of shipments, including inspecting and verifying incoming and outgoing goods.

Work in shell shop1) Learn the process about manufacturing 125mm, 135mm, 155mm ERFB HE shelland other defence installation at the ordnance factory.2) Know different process on 155 mm shell CNC turning centers, hydraulic bottling presses with induction heater, automatic hardening and tempering furnace. 3) Surface treatment plant, hydraulic press testing machine, ultrasonic and magnetic track detection machines.

1) Learn the different process ofCNC, VMC and citizen machine.2) Learn different type of quality process after production of material.