Enterprise tooling - Building a portfolio of product and service offering, where I am responsible for the vision, strategy, design, and implementation. Explored product-market fit, conducted beta testing, and performed tool benchmarking vs industry standards.• Uncover customer problems and behaviour by interviewing industry experts and users, build product strategy and roadmap• Aid marketing team with their GTM strategies, contribute to sales enablement kit through case studies, one-sheets, demo videosGeneral Insurance - Led teams responsible for reimagining the digital experience for multiple product lines in Australia/NZ. Some key contributions:• Enhanced the online purchase experience for new prospects through a comprehensive feature audit, identified themes for enhancement for web, mobile• Drove several experimentation to improve the conversion and retention rate in the online purchase journey, including discount campaigns, onboarding new customers and win back lost customers.• Devised pricing program to reduce adverse risk selection and transparent pricing for all gender identitiesAlso part of several product capability initiatives within the organisation, and mentoring Product Managers.

Worked with data science and product teams across global McKinsey offices to design and implement several digital platform offerings. Expertise in knowledge management, taxonomy, and data representation. Some key contributions were -• Designed the search algorithm for an enterprise portal mapping structured and unstructured data sources, with improved usability and stability.• Drafted an enterprise cybersecurity framework for digital artefacts by assessing security and privacy-related testing and tracking tools• Streamlined APIs for product portfolio, facilitating better data discovery across internal and external systemsWas also responsible to set the team's work plan, mentor and manage a team of 10-15, and assist the project leader in creating roadmap and deliver output. Actively involved in various training and recruitment initiatives.

Built a next generation securities-based lending platform. Responsible for implementation of independent working modules for loan origination and underwriting. Conceptualised rule engine to evaluate daily pricing and valuation, interest rates, and risk exposure.

Worked in investor data warehouse applications for sales reporting, sales attribution, and third party distributor revenue sharing. Implemented tools for optimisation, data processing, reporting and analytics.