Shubhra Gupta Email and Phone Number

Responsible for leading the transition of all the business operations of Blackbaud Pacific (BBP) from NetSuite to the Corporate Framework comprising of Salesforce, SAP, Concur and Marketo.

Leading digital, financial and operational transformation through the implementation of the Global ERP System - NetSuite - in all the International Offices of Blackbaud - Sydney, Brisbane, UK, Ireland and USA.

NetSolve, a private venture established in 2009 to provide Change Management, Project Management and Business Process Transformation Consulting Services. The key focus of this role was to lead the software and service practice for implementing NetSuite and provide customised solutions to customers. Additionally, contracted as a Senior NetSuite Professional Services Consultant for AVT, a NetSuite Partner & Global supplier of Industry specific customised solutions on Oracle Netsuite.

Responsible for evaluating, proving and implementing different technologies for Atlassian’s Financial, HR and Operational areas.

Providing business process improvement and business intelligence consulting for better financial reporting.

NetSolve, a private venture to provide Change Management, Project Management and Business process Transformation Consulting Services. The key focus of this role was to lead the software and service practice for implementing NetSuite and provide customised solutions to customers.

NetReturn is one of the largest distributors of NetSuite in the world and the sole distributor of NetSuite range of business solutions in Australia and New Zealand. As a senior solutions consultant •Developed business solutions to align to client issues and customise NetSuite accordingly•Conducted business process analysis and suggest improvements•Developed implementation plans, service delivery plans, project plans•Provided on-site assistance, ongoing solution design and client management•Identified up-sell opportunities during client implementations•Imparted end user training and develop technical training documents as per client requirements•Implemented all modules of NetSuite including the One-world solution for multi-companies

Copyright Agency Limited is the Collecting Society of Australia that licences the copying of print and artistic works on behalf of its author, journalists, visual artists and publisher members, allowing organisations to copy legally under the Copyright Act. The position encompassed three areas of responsibility: Opearational Systems Management and Support, Project Management of the Business Intelligence (Cognos) Project along with Data Warehousing and Project Management of the Systems Integration.

Congruent was a tier one PeopleSoft Implementation partner. I was responsible for establishing a new Brio Practice. My role included implementing business intelligence and enterprise reporting solutions for clients, establishing a team of new consultants and performing their skills gap analyses, providing pre sales support and strategic direction to the sales team, establishing channel partners and the management of the budget for the Brio Practice.My Clients included SANTOS, LLC, ELDERS and Macquarie Bank.

December 2000 to June 2001Project Manager – System Integration (The ‘Whitelabel’ Project)The objective of this project was to provide a wholesale offering of Online Broking and Funds Management to the retail clients through a distribution partner.IT EnvironmentJ2EE Internet development environment with BEA Weblogic Server as the Application Server, iPlanet Directory Server (LDAP), Interwoven’s TeamSite for Content Management, Interwoven’s OpenDeploy as the deployment tool and Interwoven’s Templating as the Templating tool. The RDBMS used was Oracle.Project Experience The WhiteLabel Project entailed System Integration Management, Change Management, Configuration Management, Build and Deployment Management and Subcontractor Management for InfrastructureNovember 1995 to November 2000Software Development Manager – Margin LendingIT EnvironmentClient Server Architecture with SYBASE v11.5 as the RDBMS and UnifAce as the 4GL Application Development Tool. SQR and Brio Query used as reporting tools and ‘C’ and Unix used for batch processing. FormTrap used for Cheque Printing.Project Experience The Margin Lending System involved Systems Analysis and Design in close conjunction with the Business users and development of various modules of the application. It also entailed Testing, Deployment of new versions, writing Test Plans, Documentation and User Training. In addition, the nature of business needed 24 x 7 support and maintenance of the system. Technology solutions had to be provided for all new products launched in a short span of time to support the very existence of business. Managing staff, business users, and vendor expectations and delivering solutions on time and within budget have been my greatest achievements.

•Project Planning for AMPS (a Defense Asset Management and Planning System) •New utilities development and product support for AMPS using Windows 4GL, Word Basic, Visual Basic and Ingress. Unix was used for batch processing and System Architect was used as a CASE Tool.

•Successful implementation of ‘FINVISION - The IDBI Corporate Database’ Project spanning the complete software development life cycle •Computerization of all major functions of Industrial Development Bank of India viz. Project Appraisal and Sanction, Project Finance Department Accounting, Foreign Currency Accounting, Profiles Maintenance, Policy and Meeting Functions and MIS. •Extensive Application Software Design, Development, Testing, Documentation and End User Training in a Client Server environment with UNIFACE as the 4GL Application Development Tool and INGRES as the RDBMS. Excelerator was used as the CASE Tool and VAX/VMS was the Operating System at the back end.