Results-driven Banking Advisor with over 7 years of experience in the financial services industry, consistently exceeding sales targets by 15% year-over-year. Successfully managed a portfolio of over 200 clients, providing personalized financial advice and solutions that increased client satisfaction ratings by 20%. Expert in identifying and capitalizing on cross-selling opportunities, resulting in a 25% growth in product uptake among existing clients. Proven track record in mitigating financial risks, ensuring 100% compliance with regulatory standards, and enhancing client retention by 30%. Committed to delivering measurable results and driving business growth through strategic financial guidance.
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Operations Officer DisputesRbcCanada -
Fraud AnalystRbc Jun 2024 - PresentToronto, Ontario, Canada -
Senior Banking AdvisorRbc Oct 2022 - Jun 2024Canada -
Store ManagerFactorydirect.Ca Jan 2022 - Jun 2022Woodbridge, Ontario, Canada -
Assistant Store ManagerFactorydirect.Ca Feb 2020 - Jan 2022 -
Assistant ManagerNaturalizer Outlet Jan 2019 - Jan 2020Woodbine• Assisting the retail store manager in planning and implementing strategies to attract customers. • Coordinate daily customers service operations (e.g. sales process, orders and payments) • Track the progress of weekly, monthly, quarterly and annual objectives • Monitor and maintain store inventory • Coach and support new and existing sales associates • Handling customers complaints and feedbacks -
Human ResourcesPillar Security Sep 2019 - Nov 2019Yonge Street, Toronto On M4W 2J2 -
Sales AssociateBenjinim Moore Sep 2018 - Dec 2018Brampton, Ontario, Canada• Assisting customers • Assistance in visual merchandising • Stock management • Update customers with regular introduction of new products and services available• Mixing and matching paint colors
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Customer Service RepresentativeAlight Solutions Jun 2017 - Mar 2018IndiaI was selected during my campus placement while perusing my Graduation in ( Bachelors of Commerce ). As this was my first job i learned a lot. It gave me exposure to lot of new things. I used to process Health care claims for AON , PAY PAL , BEST BUY , BANK OF AMERICA etc. But as it was my starting i decided to explore more and broaden my horizons . Now i am here in Toronto , Canada studying GLOBAL BUSINESS MANAGEMENT from one of the renowned HUMBER COLLEGE . So far it has been a wonderful experience to be a Humber student . I would like to explore new fields and work hard to achieve my dreams.
Shubhra Sharma Skills
Shubhra Sharma Education Details
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Business/Commerce, General -
Business/Commerce, General
Frequently Asked Questions about Shubhra Sharma
What company does Shubhra Sharma work for?
Shubhra Sharma works for Rbc
What is Shubhra Sharma's role at the current company?
Shubhra Sharma's current role is Operations Officer Disputes.
What schools did Shubhra Sharma attend?
Shubhra Sharma attended Humber College, Delhi University.
What skills is Shubhra Sharma known for?
Shubhra Sharma has skills like Customer Service, Microsoft Office, Microsoft Excel, Management, Leadership, Microsoft Word, Teamwork, Public Speaking, Claims Management.
Who are Shubhra Sharma's colleagues?
Shubhra Sharma's colleagues are John Rostom, Minhaz Shahriar, Ramandeep Kaur, Brian Liang, Sheliza Prashad, Robin Everest, Chris Kiriakopoulos.
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Shubhra Sharma
Director Bcg I Vice President Genpact I Pwc I Isg Women In Digital Finalist 2023 IGreater Delhi Area2gmail.com, genpact.com -
Shubhra Sharma
United Kingdom -
Shubhra Sharma
South Delhi1mediacom.com -
Shubhra Sharma
Bengaluru -
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