Shubhra Sharma

Shubhra Sharma Email and Phone Number

Operations Officer Disputes @ RBC
Canada
Shubhra Sharma's Location
Greater Toronto Area, Canada, Canada
About Shubhra Sharma

Results-driven Banking Advisor with over 7 years of experience in the financial services industry, consistently exceeding sales targets by 15% year-over-year. Successfully managed a portfolio of over 200 clients, providing personalized financial advice and solutions that increased client satisfaction ratings by 20%. Expert in identifying and capitalizing on cross-selling opportunities, resulting in a 25% growth in product uptake among existing clients. Proven track record in mitigating financial risks, ensuring 100% compliance with regulatory standards, and enhancing client retention by 30%. Committed to delivering measurable results and driving business growth through strategic financial guidance.

Shubhra Sharma's Current Company Details
RBC

Rbc

View
Operations Officer Disputes
Canada
Website:
rbc.com
Employees:
97166
Shubhra Sharma Work Experience Details
  • Rbc
    Operations Officer Disputes
    Rbc
    Canada
  • Rbc
    Fraud Analyst
    Rbc Jun 2024 - Present
    Toronto, Ontario, Canada
  • Rbc
    Senior Banking Advisor
    Rbc Oct 2022 - Jun 2024
    Canada
  • Factorydirect.Ca
    Store Manager
    Factorydirect.Ca Jan 2022 - Jun 2022
    Woodbridge, Ontario, Canada
  • Factorydirect.Ca
    Assistant Store Manager
    Factorydirect.Ca Feb 2020 - Jan 2022
  • Naturalizer Outlet
    Assistant Manager
    Naturalizer Outlet Jan 2019 - Jan 2020
    Woodbine
    • Assisting the retail store manager in planning and implementing strategies to attract customers. • Coordinate daily customers service operations (e.g. sales process, orders and payments) • Track the progress of weekly, monthly, quarterly and annual objectives • Monitor and maintain store inventory • Coach and support new and existing sales associates • Handling customers complaints and feedbacks
  • Pillar Security
    Human Resources
    Pillar Security Sep 2019 - Nov 2019
    Yonge Street, Toronto On M4W 2J2
  • Benjinim Moore
    Sales Associate
    Benjinim Moore Sep 2018 - Dec 2018
    Brampton, Ontario, Canada
    • Assisting customers • Assistance in visual merchandising • Stock management • Update customers with regular introduction of new products and services available• Mixing and matching paint colors
  • Alight Solutions
    Customer Service Representative
    Alight Solutions Jun 2017 - Mar 2018
    India
    I was selected during my campus placement while perusing my Graduation in ( Bachelors of Commerce ). As this was my first job i learned a lot. It gave me exposure to lot of new things. I used to process Health care claims for AON , PAY PAL , BEST BUY , BANK OF AMERICA etc. But as it was my starting i decided to explore more and broaden my horizons . Now i am here in Toronto , Canada studying GLOBAL BUSINESS MANAGEMENT from one of the renowned HUMBER COLLEGE . So far it has been a wonderful experience to be a Humber student . I would like to explore new fields and work hard to achieve my dreams.

Shubhra Sharma Skills

Customer Service Microsoft Office Microsoft Excel Management Leadership Microsoft Word Teamwork Public Speaking Claims Management

Shubhra Sharma Education Details

Frequently Asked Questions about Shubhra Sharma

What company does Shubhra Sharma work for?

Shubhra Sharma works for Rbc

What is Shubhra Sharma's role at the current company?

Shubhra Sharma's current role is Operations Officer Disputes.

What schools did Shubhra Sharma attend?

Shubhra Sharma attended Humber College, Delhi University.

What skills is Shubhra Sharma known for?

Shubhra Sharma has skills like Customer Service, Microsoft Office, Microsoft Excel, Management, Leadership, Microsoft Word, Teamwork, Public Speaking, Claims Management.

Who are Shubhra Sharma's colleagues?

Shubhra Sharma's colleagues are John Rostom, Minhaz Shahriar, Ramandeep Kaur, Brian Liang, Sheliza Prashad, Robin Everest, Chris Kiriakopoulos.

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