- Scheduling or dispatching workers, work crews, equipment, or service vehicles to appropriate locations, according to job requirements.- Manage large amounts of incoming phone calls.- Generate sales leads.- Build sustainable relationships and trust with customer accounts through open and interactive communication.- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.- Responsible for invoicing, receiving payments, ensuring the accuracy of payments, and collection of past due invoices.- Responsible for getting approved and setting up required third-party servicing for specialty items.- Maintaining office services by organizing office operations and procedures, preparing payroll, controlling correspondence, designing filing systems, reviewing and approving supply requisitions, and assigning and monitoring clerical functions.

- Manage website development projects from initial design through completion, optimizing all cross-browser and multi-platform compatibility.- Enhanced user experience and accomplish webpage objectives by creating site structure, page optimization, navigation and graphics integration.- Collaborated with team members to implement new feature developments.- Led the team by creating a positive work environment through individual and team recognition.

- Performed all warehouse associate duties such as picking, packing and shipping.- Picked all orders with 100% accuracy.- Maintained speed average at 90% as compared to other associates.