Shuhong Chen Email & Phone Number

United States

Network Security, AIOps(monitoring, predicting, and planning), Generative AI/ML

United States

SD-WAN management infrastructure

Palo Alto

NSX Platform

Cupertino

Designed and implemented key components of a highly scalable, distributed system

• Key contributor of the payment planning infrastructure re-design project which provides a flexible, re-usable, configurable, scalable architecture to handle planning of money movements in the PayPal system.• Lead the design and implementation of listing quality improvement projects to detect, prevent and remove duplicate listings. This is a distributed, event-driven system that integrates multiple important eBay domains including selling, search and CS tools.• Lead the SYI (Sell Your… Show more • Key contributor of the payment planning infrastructure re-design project which provides a flexible, re-usable, configurable, scalable architecture to handle planning of money movements in the PayPal system.• Lead the design and implementation of listing quality improvement projects to detect, prevent and remove duplicate listings. This is a distributed, event-driven system that integrates multiple important eBay domains including selling, search and CS tools.• Lead the SYI (Sell Your Item) team to improve quality and availability of the selling platform. • Key contributor of the Seller Dashboard product which provides sellers with a clear understanding of their Trust & Safety (TnS) status, buyer satisfaction rating, feedback and detailed seller ratings, power seller status, invoice discount.• Key contributor of the File Exchange system which allows power sellers to create/revise/update large amount of items through a csv file by web front end, FTP, or third party applications• Key contributor to many important eBay projects. Show less

San Jose

• Lead the development of ON-Designer, a comprehensive suite of advanced Java-based design tools that automate planning, design, simulation, validation and turn-up of end-to-end Optical networks.• Designed and implemented an XML-based application for fast network provisioning using HTTP and JDOM.• Used OOA and OOD methodologies to design and simulate telecommunication equipment.• Wrote design documents, created project plans and tracked project schedules.• Mentored junior… Show more • Lead the development of ON-Designer, a comprehensive suite of advanced Java-based design tools that automate planning, design, simulation, validation and turn-up of end-to-end Optical networks.• Designed and implemented an XML-based application for fast network provisioning using HTTP and JDOM.• Used OOA and OOD methodologies to design and simulate telecommunication equipment.• Wrote design documents, created project plans and tracked project schedules.• Mentored junior engineers, evaluated and prototyped new technologies such as Web Services. Show less

• Lead the development of the KnowledgeServer for the automatic discovery, categorization and personalization of vast amounts of unstructured information including documents, emails and web content. Worked with other developers in the Server, Web Client and Administration teams to write/review design documents, and create development plans. Designed and implemented the Server and APIs for the Web Client and Administration tools.• Evaluated Autonomy's DRE search engine, InfoSeek's Ultraseek… Show more • Lead the development of the KnowledgeServer for the automatic discovery, categorization and personalization of vast amounts of unstructured information including documents, emails and web content. Worked with other developers in the Server, Web Client and Administration teams to write/review design documents, and create development plans. Designed and implemented the Server and APIs for the Web Client and Administration tools.• Evaluated Autonomy's DRE search engine, InfoSeek's Ultraseek and Verity’s K2 search engine for integration with the KnowledgeServer. Proposed integration plans and performed prototyping. Proposed new features to vendors that were required for Brio.Portal integration. • Designed and implemented the External Authentication Server of the Brio.Portal Servers. Design and implemented LDAP drivers for connecting to Netscape directory serv Show less