Shu Chen Email & Phone Number

Mountain View, Ca, Us

Leading the Sales Intelligence TPM team to drive Sales Intelligence AI/ML projectsHands-on managing multiple Sales AI/ML programs from inception to delivery across all Ads/Sales Platform teamsPartnering with engineering, product, quality and operations teams to improve the cross-functional processes and executionsDefining, evangelizing and landing critical Ads/Sales programs with billions yearly revenue impact

Mountain View, Ca, Us

Leading the TPM team to build world-class infrastructure, tools and systems to drive Google Search & Assistant growth

San Francisco, Ca, Us

Leading the Infra Technical Program Manager team to drive all Global Infra and China BU's key initiatives (re-architecting, availability, reliability, scalability, testability, cost optimization, dev productivity etc.)Hands-on managing multiple infrastructure programs from inception to delivery across all Airbnb engineering teamsPartnering with engineering, product, quality and operations teams to improve the cross-functional processes and executionsDefining, evangelizing and landing end to end developer experiences, infrastructure and tooling

Mountain View, Ca, Us

Led the program manager team to work cross-functions to set company-wide goals and drive all projectsLed a team of engineers and designers to build best mobile messaging experiences and drive user growthContinuously improvement of engineering and product-driven cultural while managing daily chaosSet up the agile processes/tools for all teams and driving 4weeks release cycle for Tango mobile apps and serverLed integrations with 3rd-parties (Walmart, Alibaba, Zynga, Spotify, Facebook Ads) on Tango platformManaged all internal and external projects, over 75% shipped on time on quality

Drove design and development of Facebook mobile (apps, m.facebook...) for user growthBuilt Facebook Mobile Partnership programs from scratch (onboarding, self-serving portal etc.)Led cross-functional teams for deep integration between Facebook and global mobile partnersLed the mobile analytics program to improve data quality and build real-time reportsManaged partnership with 400+ mobile operators and device manufacturers globally

Sunnyvale, Ca, Us

Managed 3 platform teams to deliver Yahoo Mobile/Social products for all platformsDrove cross-functional team deliverables and schedules on time with qualityManaged multiple projects simultaneously, built agile processes and tools for 3 new teamsSet up and managed QA processes, ensuring quality of product releases for 3 platform teamsDeveloped plans for multiple complex projects involving challenging requirements, limited resources, and deadlinesLed and shipped first Yahoo integrations with Facebook, Twitter and Zynga

Sunnyvale, Ca, Us

Managed 5 engineering teams to design, develop and deliver Yahoo!’s Open Strategy v1.0 on time with qualityAdvocated and set up agile process into 5 engineering teams. Within 8 months, improved 25% engineering efficiency, shortened release cycle from 4 months to 3 weeks Developed integration process cross multiple groups, shortened development/release cycle from 2.5 months to 3 weeks Managed multiple projects simultaneously, building Agile processes and tools for all 5 newly-formed teamsSet up and managed QA processes, ensuring quality of product releases for all 6 platform teamsDeveloped plans for multiple complex projects involving challenging requirements, limited resources, and deadlinesCoordinated with external and internal teams to collect, analyze product requirements, and create business cases

Sunnyvale, Ca, Us

Managed an engineering division (33 staff) and successfully delivered Yahoo!’s next-gen data storage platform to support billions of records and millions of daily transactionCreated and maintained the full project risk plan, managed open issues and worked cross-functionally to resolve Set up and managed QA processes, ensured release on quality and on timeMaintained the product backlogs and release plans

Us

Led all marketing efforts for Division GOrganized and managed 10+ speaking events in the divisionInitialized the new membership program and grew the division by +30%

Fremont, Ca, Us

Managed engineering/QA division, ensured deadlines, quality and client expectationsLed external and internal team to create product requirements and business casesPerformed marketing research, developed documentation and delivered presentation Managed globally distributed dev, QA and UI teams to deliver high quality productManaged global accounts and provided excellent tech solutions Created and maintained sales forecasts for imaging software productsLaunched over 10 new software products on time and within budgetary constrain

Provided technical consulting services for device driver, embedded system, digital imaging and telecom software development

Espoo, Southern Finland, Fi

Managed projects to upgrade Base Station system used by global operatorsManaged 3 cross-functional groups (over 100 staff) to transfer BCF development from German and UK to ChinaCreated and maintained the transition plans for the SDE team and the Lab teamRecruited and built China R&D team (over 30 members)

Xizhi District, New Taipei City, Tw

Led cross-functional teams to design, develop and maintain imaging software products and device drivers that created $1.2M annual revenue.Worked as a leader engineer to design, develop and deliver 2 high-quality software products on time

Certified Advanced Project Manager, Project Management

Bachelor, Eletronics And Computer Science