Shu Chen

Shu Chen Email and Phone Number

Manager, Technical Program Management, Ads AI/ML at Google @ Google
Mountain View, CA
Shu Chen's Location
Union City, California, United States, United States
About Shu Chen

15+ years experience in hi-tech product and program management. Proven experience in driving and delivering high-quality technical and business solutions for Fortune 100 companies as well as startups. Built and led highly effective and distributed teams cross US, China, India and Russia. Expertise in product management methodologies including agile and waterfall.Specialties: ● Product design, roadmap and release● Program and project management ● User growth● Agile/Scrum● Scalable, distributed platforms● Strategic planning● System integration● Risk management

Shu Chen's Current Company Details
Google

Google

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Manager, Technical Program Management, Ads AI/ML at Google
Mountain View, CA
Website:
google.com
Employees:
1
Company phone:
916.253.7820
Shu Chen Work Experience Details
  • Google
    Manager, Technical Program Manager
    Google Nov 2021 - Present
    Mountain View, Ca, Us
    Leading the Sales Intelligence TPM team to drive Sales Intelligence AI/ML projectsHands-on managing multiple Sales AI/ML programs from inception to delivery across all Ads/Sales Platform teamsPartnering with engineering, product, quality and operations teams to improve the cross-functional processes and executionsDefining, evangelizing and landing critical Ads/Sales programs with billions yearly revenue impact
  • Google
    Manager, Technical Program Management, Search & Assistant
    Google Aug 2020 - Nov 2021
    Mountain View, Ca, Us
    Leading the TPM team to build world-class infrastructure, tools and systems to drive Google Search & Assistant growth
  • Airbnb
    Technical Program Management Lead, Infrastructure
    Airbnb Mar 2018 - Aug 2020
    San Francisco, Ca, Us
    Leading the Infra Technical Program Manager team to drive all Global Infra and China BU's key initiatives (re-architecting, availability, reliability, scalability, testability, cost optimization, dev productivity etc.)Hands-on managing multiple infrastructure programs from inception to delivery across all Airbnb engineering teamsPartnering with engineering, product, quality and operations teams to improve the cross-functional processes and executionsDefining, evangelizing and landing end to end developer experiences, infrastructure and tooling
  • Tango.Me
    Director, Product And Program Management
    Tango.Me Apr 2012 - Feb 2018
    Mountain View, Ca, Us
    Led the program manager team to work cross-functions to set company-wide goals and drive all projectsLed a team of engineers and designers to build best mobile messaging experiences and drive user growthContinuously improvement of engineering and product-driven cultural while managing daily chaosSet up the agile processes/tools for all teams and driving 4weeks release cycle for Tango mobile apps and serverLed integrations with 3rd-parties (Walmart, Alibaba, Zynga, Spotify, Facebook Ads) on Tango platformManaged all internal and external projects, over 75% shipped on time on quality
  • Facebook
    Technical Program Manager
    Facebook Apr 2011 - Apr 2012
    Drove design and development of Facebook mobile (apps, m.facebook...) for user growthBuilt Facebook Mobile Partnership programs from scratch (onboarding, self-serving portal etc.)Led cross-functional teams for deep integration between Facebook and global mobile partnersLed the mobile analytics program to improve data quality and build real-time reportsManaged partnership with 400+ mobile operators and device manufacturers globally
  • Yahoo! Inc.
    Senior Program Manager - Mobile & Social Platforms
    Yahoo! Inc. Oct 2009 - Apr 2011
    Sunnyvale, Ca, Us
    Managed 3 platform teams to deliver Yahoo Mobile/Social products for all platformsDrove cross-functional team deliverables and schedules on time with qualityManaged multiple projects simultaneously, built agile processes and tools for 3 new teamsSet up and managed QA processes, ensuring quality of product releases for 3 platform teamsDeveloped plans for multiple complex projects involving challenging requirements, limited resources, and deadlinesLed and shipped first Yahoo integrations with Facebook, Twitter and Zynga
  • Yahoo! Inc.
    Senior Program Manager - Social Platforms
    Yahoo! Inc. Aug 2007 - Oct 2009
    Sunnyvale, Ca, Us
    Managed 5 engineering teams to design, develop and deliver Yahoo!’s Open Strategy v1.0 on time with qualityAdvocated and set up agile process into 5 engineering teams. Within 8 months, improved 25% engineering efficiency, shortened release cycle from 4 months to 3 weeks Developed integration process cross multiple groups, shortened development/release cycle from 2.5 months to 3 weeks Managed multiple projects simultaneously, building Agile processes and tools for all 5 newly-formed teamsSet up and managed QA processes, ensuring quality of product releases for all 6 platform teamsDeveloped plans for multiple complex projects involving challenging requirements, limited resources, and deadlinesCoordinated with external and internal teams to collect, analyze product requirements, and create business cases
  • Yahoo! Inc.
    Senior Program Manager - Cloud Computing Group
    Yahoo! Inc. Aug 2007 - Apr 2009
    Sunnyvale, Ca, Us
    Managed an engineering division (33 staff) and successfully delivered Yahoo!’s next-gen data storage platform to support billions of records and millions of daily transactionCreated and maintained the full project risk plan, managed open issues and worked cross-functionally to resolve Set up and managed QA processes, ensured release on quality and on timeMaintained the product backlogs and release plans
  • District 4 Toastmasters
    2009/2010 Division G Assistant Governor
    District 4 Toastmasters Jul 2009 - Jun 2010
    Us
    Led all marketing efforts for Division GOrganized and managed 10+ speaking events in the divisionInitialized the new membership program and grew the division by +30%
  • Arcsoft Inc.
    Senior Product Manager
    Arcsoft Inc. Jun 2001 - Aug 2007
    Fremont, Ca, Us
    Managed engineering/QA division, ensured deadlines, quality and client expectationsLed external and internal team to create product requirements and business casesPerformed marketing research, developed documentation and delivered presentation Managed globally distributed dev, QA and UI teams to deliver high quality productManaged global accounts and provided excellent tech solutions Created and maintained sales forecasts for imaging software productsLaunched over 10 new software products on time and within budgetary constrain
  • Group Ipex Inc.
    Software Consultant
    Group Ipex Inc. Mar 2001 - Jun 2001
    Provided technical consulting services for device driver, embedded system, digital imaging and telecom software development
  • Lucent Technologies, Beijing
    Technical Project Manager
    Lucent Technologies, Beijing Jul 2000 - Mar 2001
    Espoo, Southern Finland, Fi
    Managed projects to upgrade Base Station system used by global operatorsManaged 3 cross-functional groups (over 100 staff) to transfer BCF development from German and UK to ChinaCreated and maintained the transition plans for the SDE team and the Lab teamRecruited and built China R&D team (over 30 members)
  • Acer Peripherals
    Software Engineer
    Acer Peripherals Jul 1998 - Jul 2000
    Xizhi District, New Taipei City, Tw
    Led cross-functional teams to design, develop and maintain imaging software products and device drivers that created $1.2M annual revenue.Worked as a leader engineer to design, develop and deliver 2 high-quality software products on time

Shu Chen Education Details

  • Stanford University
    Stanford University
    Project Management
  • Yangzhou University
    Yangzhou University
    Eletronics And Computer Science

Frequently Asked Questions about Shu Chen

What company does Shu Chen work for?

Shu Chen works for Google

What is Shu Chen's role at the current company?

Shu Chen's current role is Manager, Technical Program Management, Ads AI/ML at Google.

What schools did Shu Chen attend?

Shu Chen attended Stanford University, Yangzhou University.

Who are Shu Chen's colleagues?

Shu Chen's colleagues are Hansen Wu, Shahadat Hosen, Seob Whang, Jeanette Reid, Mark R Thompson, Jessica N., Mohammad Nasri.

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