Shu Chen Email and Phone Number
15+ years experience in hi-tech product and program management. Proven experience in driving and delivering high-quality technical and business solutions for Fortune 100 companies as well as startups. Built and led highly effective and distributed teams cross US, China, India and Russia. Expertise in product management methodologies including agile and waterfall.Specialties: ● Product design, roadmap and release● Program and project management ● User growth● Agile/Scrum● Scalable, distributed platforms● Strategic planning● System integration● Risk management
- Website:
- google.com
- Employees:
- 1
- Company phone:
- 916.253.7820
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Manager, Technical Program ManagerGoogle Nov 2021 - PresentMountain View, Ca, UsLeading the Sales Intelligence TPM team to drive Sales Intelligence AI/ML projectsHands-on managing multiple Sales AI/ML programs from inception to delivery across all Ads/Sales Platform teamsPartnering with engineering, product, quality and operations teams to improve the cross-functional processes and executionsDefining, evangelizing and landing critical Ads/Sales programs with billions yearly revenue impact -
Manager, Technical Program Management, Search & AssistantGoogle Aug 2020 - Nov 2021Mountain View, Ca, UsLeading the TPM team to build world-class infrastructure, tools and systems to drive Google Search & Assistant growth -
Technical Program Management Lead, InfrastructureAirbnb Mar 2018 - Aug 2020San Francisco, Ca, UsLeading the Infra Technical Program Manager team to drive all Global Infra and China BU's key initiatives (re-architecting, availability, reliability, scalability, testability, cost optimization, dev productivity etc.)Hands-on managing multiple infrastructure programs from inception to delivery across all Airbnb engineering teamsPartnering with engineering, product, quality and operations teams to improve the cross-functional processes and executionsDefining, evangelizing and landing end to end developer experiences, infrastructure and tooling -
Director, Product And Program ManagementTango.Me Apr 2012 - Feb 2018Mountain View, Ca, UsLed the program manager team to work cross-functions to set company-wide goals and drive all projectsLed a team of engineers and designers to build best mobile messaging experiences and drive user growthContinuously improvement of engineering and product-driven cultural while managing daily chaosSet up the agile processes/tools for all teams and driving 4weeks release cycle for Tango mobile apps and serverLed integrations with 3rd-parties (Walmart, Alibaba, Zynga, Spotify, Facebook Ads) on Tango platformManaged all internal and external projects, over 75% shipped on time on quality -
Technical Program ManagerFacebook Apr 2011 - Apr 2012Drove design and development of Facebook mobile (apps, m.facebook...) for user growthBuilt Facebook Mobile Partnership programs from scratch (onboarding, self-serving portal etc.)Led cross-functional teams for deep integration between Facebook and global mobile partnersLed the mobile analytics program to improve data quality and build real-time reportsManaged partnership with 400+ mobile operators and device manufacturers globally -
Senior Program Manager - Mobile & Social PlatformsYahoo! Inc. Oct 2009 - Apr 2011Sunnyvale, Ca, UsManaged 3 platform teams to deliver Yahoo Mobile/Social products for all platformsDrove cross-functional team deliverables and schedules on time with qualityManaged multiple projects simultaneously, built agile processes and tools for 3 new teamsSet up and managed QA processes, ensuring quality of product releases for 3 platform teamsDeveloped plans for multiple complex projects involving challenging requirements, limited resources, and deadlinesLed and shipped first Yahoo integrations with Facebook, Twitter and Zynga -
Senior Program Manager - Social PlatformsYahoo! Inc. Aug 2007 - Oct 2009Sunnyvale, Ca, UsManaged 5 engineering teams to design, develop and deliver Yahoo!’s Open Strategy v1.0 on time with qualityAdvocated and set up agile process into 5 engineering teams. Within 8 months, improved 25% engineering efficiency, shortened release cycle from 4 months to 3 weeks Developed integration process cross multiple groups, shortened development/release cycle from 2.5 months to 3 weeks Managed multiple projects simultaneously, building Agile processes and tools for all 5 newly-formed teamsSet up and managed QA processes, ensuring quality of product releases for all 6 platform teamsDeveloped plans for multiple complex projects involving challenging requirements, limited resources, and deadlinesCoordinated with external and internal teams to collect, analyze product requirements, and create business cases -
Senior Program Manager - Cloud Computing GroupYahoo! Inc. Aug 2007 - Apr 2009Sunnyvale, Ca, UsManaged an engineering division (33 staff) and successfully delivered Yahoo!’s next-gen data storage platform to support billions of records and millions of daily transactionCreated and maintained the full project risk plan, managed open issues and worked cross-functionally to resolve Set up and managed QA processes, ensured release on quality and on timeMaintained the product backlogs and release plans -
2009/2010 Division G Assistant GovernorDistrict 4 Toastmasters Jul 2009 - Jun 2010UsLed all marketing efforts for Division GOrganized and managed 10+ speaking events in the divisionInitialized the new membership program and grew the division by +30% -
Senior Product ManagerArcsoft Inc. Jun 2001 - Aug 2007Fremont, Ca, UsManaged engineering/QA division, ensured deadlines, quality and client expectationsLed external and internal team to create product requirements and business casesPerformed marketing research, developed documentation and delivered presentation Managed globally distributed dev, QA and UI teams to deliver high quality productManaged global accounts and provided excellent tech solutions Created and maintained sales forecasts for imaging software productsLaunched over 10 new software products on time and within budgetary constrain -
Software ConsultantGroup Ipex Inc. Mar 2001 - Jun 2001Provided technical consulting services for device driver, embedded system, digital imaging and telecom software development
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Technical Project ManagerLucent Technologies, Beijing Jul 2000 - Mar 2001Espoo, Southern Finland, FiManaged projects to upgrade Base Station system used by global operatorsManaged 3 cross-functional groups (over 100 staff) to transfer BCF development from German and UK to ChinaCreated and maintained the transition plans for the SDE team and the Lab teamRecruited and built China R&D team (over 30 members) -
Software EngineerAcer Peripherals Jul 1998 - Jul 2000Xizhi District, New Taipei City, TwLed cross-functional teams to design, develop and maintain imaging software products and device drivers that created $1.2M annual revenue.Worked as a leader engineer to design, develop and deliver 2 high-quality software products on time
Shu Chen Education Details
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Stanford UniversityProject Management -
Yangzhou UniversityEletronics And Computer Science
Frequently Asked Questions about Shu Chen
What company does Shu Chen work for?
Shu Chen works for Google
What is Shu Chen's role at the current company?
Shu Chen's current role is Manager, Technical Program Management, Ads AI/ML at Google.
What schools did Shu Chen attend?
Shu Chen attended Stanford University, Yangzhou University.
Who are Shu Chen's colleagues?
Shu Chen's colleagues are Hansen Wu, Shahadat Hosen, Seob Whang, Jeanette Reid, Mark R Thompson, Jessica N., Mohammad Nasri.
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