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Shuchi Kumar Email & Phone Number
Senior Customer Success Manager
at
Black Box Intelligence™
1 work email found
@powerreviews.com
LinkedIn matched
✓ Verified Jun 2026
4 data sources
Profile completeness 100%
Current company
Role
Senior Customer Success Manager
Location
Chicago, Illinois, United States
Who is Shuchi Kumar? Overview
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Quick answer
Shuchi Kumar is listed as Senior Customer Success Manager at Black Box Intelligence™, based in Chicago, Illinois, United States. AeroLeads shows a work email signal at powerreviews.com and a matched LinkedIn profile for Shuchi Kumar.
Shuchi Kumar previously worked as Senior Customer Success Manager, Enterprise at Powerreviews, A 1Worldsync Company and Customer Success Manager, Enterprise at Powerreviews, A 1Worldsync Company. Shuchi Kumar holds Master Of Business Administration - Mba With Distinction, Concentrations: Leadership & Change Management And Entrepreneurship from Depaul Driehaus College Of Business.
Company email context
Email format at Black Box Intelligence™
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{first}.{last}@powerreviews.com
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AeroLeads found 1 current-domain work email signal for Shuchi Kumar. Compare company email patterns before reaching out.
Profile bio
About Shuchi Kumar
Throughout my 10+ years of experience in finance, operations, and client management, I have always been most energized when collaborating and building strategic relationships with clients. After graduating with an MBA from DePaul’s Kellstadt School of Business, I transitioned my career to Customer Success while bringing in my expertise in onboarding, implementation, and change management. My finance background has provided me an analytical backbone to how I approach problems, and my passion has led me to cultivate successful client relationships throughout my career. Overall, I believe my empathy and positive attitude have been key to my success.I look forward to connecting with you here on LinkedIn or you can email me at shuchik1@gmail.com.
Listed skills include Sap, Management, Analysis, Project Management, and 28 others.
Current workplace
Shuchi Kumar's current company
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11 roles
Shuchi Kumar work experience
A career timeline built from the work history available for this profile.
Senior Customer Success Manager, Enterprise
Current*PowerReviews was acquired by 1WorldSync in August of 2023*Manage and cultivate a book of top Enterprise clients with a total Annual Contract Value (ACV) of $2.5M, achieving 145% of Q4 2023 retention target and 104% of the 2023 annual target and tracking 100%+ retention in 2024 YTD.
May 2022 - Present
Customer Success Manager, Enterprise
Apr 2021 - May 2022
Customer Success Manager
-Manage book of business of 200+ clients; Lead QBRs, track utilization through Salesforce and ChurnZero, and strategically engage to drive client retention and product upsells-Improve client engagement through custom use case training, case study development, and marketing collaboration-Collaborate with onboarding, support, and product teams to test new.
Jun 2020 - Mar 2021
Client Success Manager
-Manage book of business of over 250 clients and support the customer’s full life cycle, including onboarding, QBRs, retention, and upsells-Train customers to leverage marketing and finance tools to grow their business, contributing to decreased churn-Collaborate with sales and product teams to enhance the customer experience through contract delivery.
Jan 2020 - Jun 2020
Finance Manager
-Relationship manager and finance business partner; managed internal and external client portfolios in the Technology, Transportation, Wellness, and Food Industry verticals.-Provided strategic counsel to SVP levels+ on assessing client financial health by developing new metrics and visual reporting to assess client growth.-Implemented and coordinated new.
Aug 2014 - Jun 2019
Client Onboarding Associate
Futures & Options and OTC Clearing Client Integration-Directed the onboarding process for enterprise-level clients while managing a cross-functional internal team; Advised clients on existing technicalities & growth opportunities of the trading platform.
Nov 2012 - Aug 2014
Senior Financial Analyst
Supply Chain Finance-Managed the commodity hedging process, partnering with the broker & auditing firms and plant managers to ensure all budget targets and plant efficiency goals were met.
Feb 2012 - Nov 2012
Procurement Analyst
Procurement- Ingredients Division-Developed automated processes & reporting of pre-existing manual functions, resulting in the elimination of the procurement analyst role.
Aug 2010 - Feb 2012
Intern, Talent Human Capital Services
May 2009 - Aug 2009
Intern, Performance Management - Organizational Behavior
May 2008 - Aug 2008
3 education records
Shuchi Kumar education
Master Of Business Administration - Mba With Distinction, Concentrations: Leadership & Change Management And Entrepreneurship
Depaul Driehaus College Of Business
Bachelor’S Degree, Double Major: Economics & International Studies - International Political Economy
University Of Wisconsin-Madison
High School
Stevenson High School
FAQ
Frequently asked questions about Shuchi Kumar
Quick answers generated from the profile data available on this page.
What company does Shuchi Kumar work for?
Shuchi Kumar works for Black Box Intelligence™.
What is Shuchi Kumar's role at Black Box Intelligence™?
Shuchi Kumar is listed as Senior Customer Success Manager at Black Box Intelligence™.
What is Shuchi Kumar's email address?
AeroLeads has found 1 work email signal at @powerreviews.com for Shuchi Kumar at Black Box Intelligence™.
Where is Shuchi Kumar based?
Shuchi Kumar is based in Chicago, Illinois, United States while working with Black Box Intelligence™.
What companies has Shuchi Kumar worked for?
Shuchi Kumar has worked for Black Box Intelligence™, Powerreviews, A 1Worldsync Company, Spark Hire, Inc., Rewards Network, and Ketchum.
How can I contact Shuchi Kumar?
You can use AeroLeads to view verified contact signals for Shuchi Kumar at Black Box Intelligence™, including work email, phone, and LinkedIn data when available.
What schools did Shuchi Kumar attend?
Shuchi Kumar holds Master Of Business Administration - Mba With Distinction, Concentrations: Leadership & Change Management And Entrepreneurship from Depaul Driehaus College Of Business.
What skills is Shuchi Kumar known for?
Shuchi Kumar is listed with skills including Sap, Management, Analysis, Project Management, Supply Chain Management, Performance Management, Manage Client Relationships, and Planning Budgeting And Forecasting.
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