• Responsible for providing a high-caliber experience and exceptional customer service skills to clientele. • Utilized excellent communication skills and demonstrated attention to detail to ensure customer satisfaction in a fast paced, demanding environment.• Provided training to 20 servers and server assistants to maintain the restaurant’s integrity and making sure customer service was consistent in providing the best experience possible.• Collaborated with management and coworkers to develop action plans designed to improve guest service.• Mastered placing orders in POS system while maintaining a high level of sales for the restaurant.• Established interpersonal relations with clientele resulting in being requested for their next visit.• Functioned in an integrated team setting by performing multiple tasks, thereby contributing to efficient restaurant operation.

• Successfully processed, tracked, and distributed more than 3,000 pieces of command correspondence while facilitating an electronic tracking routing system that aided in transitioning the ship to a 75% paperless system.• Efficiently provided training to 4 junior sailors that achieved rank to becoming a Non-Commissioned Officer.• Spearheaded the command’s Directives Program by editing, maintaining, filing, and distributing over 200 directives and notices.• Prepared correspondence and made travel arrangements for personnel going on temporary assignment and kept Commanding Officer's calendar up to date using Microsoft Outlook.• Performed routine office procedures including evaluations, correspondence, muster reports, recall rosters, drill rescheduling, awards and more.• Assisted as official legal clerk in over 65 legal cases-researching charges and specifications from Navy regulated manuals.• Efficiently worked on 20 Court-Martial trials under Region Legal Service Office Southwest, ranging from sexual assault and drug and alcohol cases.