Austin Shuffield, Edd, Mba
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Austin Shuffield, Edd, Mba Email & Phone Number

Coordinator, Customer Expereince Compliance at American Airlines
Location: Plano, Texas, United States 11 work roles 4 schools
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Role
Coordinator, Customer Expereince Compliance
Location
Plano, Texas, United States
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Austin Shuffield, Edd, Mba is listed as Coordinator, Customer Expereince Compliance at American Airlines, a with 56677 employees, based in Plano, Texas, United States. AeroLeads shows a matched LinkedIn profile for Austin Shuffield, Edd, Mba.

Austin Shuffield, Edd, Mba previously worked as Instructor, Customer Care Training at American Airlines and Educational Consultant at Sumler Consulting Solutions. Austin Shuffield, Edd, Mba holds Master Of Business Administration - Mba from Quantic School Of Business And Technology.

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About Austin Shuffield, Edd, Mba

With over eight years of experience in developing and leading learning experiences across multiple industries and age groups, I pivoted from public education in 2024. I now serve as a Customer Care Training Instructor with American Airlines, where I am able to merge my dual passions: training and aviation. I have earned both a doctorate and master of education in leadership, a master of business administration, and executive leadership certifications. These experiences have equipped me with a deep knowledge base and a unique skillset.If you have questions about transition or about the industry, please reach out!

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Austin Shuffield, Edd, Mba's current company

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American Airlines
American Airlines
Coordinator, Customer Expereince Compliance
Plano, TX, US
Website
Employees
56677
AeroLeads page
11 roles

Austin Shuffield, Edd, Mba work experience

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Instructor, Customer Care Training

Dallas-Fort Worth Metroplex

Facilitate American Airlines’ Customer Care training programs. Connect with airport and corporate leadership to develop, engage, and guide learners. Create a welcoming learning atmosphere focused on continuous improvement. Utilize various learning methodologies (SAM, ADDIE, Agile) to develop and deliver learning solutions and Training initiatives.

Educational Consultant

Dallas-Fort Worth Metroplex

Collaborate with Campuses and Districts to develop and implement strategies aimed at addressing socio-economic achievement gaps and cultural disparities within their systems. Design and conduct training programs focusing on Relationship Guided Advocacy, Culturally Responsive Teaching, and Culturally Sustaining Pedagogies for educators, administrators, and staff. Offer personalized consulting services to identify biases within instruction and curriculum, providing pragmatic… Show more Collaborate with Campuses and Districts to develop and implement strategies aimed at addressing socio-economic achievement gaps and cultural disparities within their systems. Design and conduct training programs focusing on Relationship Guided Advocacy, Culturally Responsive Teaching, and Culturally Sustaining Pedagogies for educators, administrators, and staff. Offer personalized consulting services to identify biases within instruction and curriculum, providing pragmatic and ethical solutions to create inclusive and high-performing learning environments. Stay updated with the latest educational trends, conduct research, and analyze data to enhance strategies and approaches, ensuring their relevance and effectiveness. Work closely with the team of veteran educators at Sumler Consulting Solutions to leverage collective expertise and create innovative solutions tailored to each institution's needs. Show less

Representative, District Educational Improvement Council (Deic)

Garland, Texas, United States

Serving in an advisory capacity to the Superintendent and School Board by:reviewing student achievement dataapproving the district's staff development calendarhearing requests for campus/district waivers following state guidelineshearing updates on programs and other items of educational interest

Aug 2023 - Mar 2024

Learning Specialist

Sachse, Texas

Developed diverse instructional strategies, materials, and technology to enhance learning.Led and developed teams of teachers in campus initiatives, data collection, and campus/community presentation. Demonstrated experience in customer service, data analysis, and recruiting for Magnet programs.Led cross-functional team of educators to increased learning retention from previous years. Leveraged communication skills to lead positive results for all stakeholders.… Show more Developed diverse instructional strategies, materials, and technology to enhance learning.Led and developed teams of teachers in campus initiatives, data collection, and campus/community presentation. Demonstrated experience in customer service, data analysis, and recruiting for Magnet programs.Led cross-functional team of educators to increased learning retention from previous years. Leveraged communication skills to lead positive results for all stakeholders. Demonstrated proficiency in instructional best practices for both in-person and online learning and training.Assisted in the management and development of complex projects, including the district-wide magnet rollout. Utilized data as a driver of decision-making to ensure focused progress. Show less

Aug 2017 - Mar 2024

Doctoral Intern: Superintendent

Garland, Texas, United States

160-hour competency-based internship required for certification as a Texas Superintendent. Certificate held.Promote integrity, ethics, and professional development in concert with the Chief Leadership officer. Assist in the development of a shared vision with stakeholders, empowering innovation and diversity.Evaluate, develop, and support staff effectively.Understand the broader context of the school district by asking questions, reviewing past board meetings… Show more 160-hour competency-based internship required for certification as a Texas Superintendent. Certificate held.Promote integrity, ethics, and professional development in concert with the Chief Leadership officer. Assist in the development of a shared vision with stakeholders, empowering innovation and diversity.Evaluate, develop, and support staff effectively.Understand the broader context of the school district by asking questions, reviewing past board meetings, and participating in the interview process for Assistant principals. Collaborate, communicate effectively, and establish partnerships. Show less

May 2021 - Aug 2021

Educator, Cr Smith Museum

Dallas-Fort Worth Metroplex

Assisted with the creation, delivery, and debrief of aviation and science themed activities for children and teens between the ages of 8 and 16 years of age within a 501c3 Not-for-Profit organization. Assisted the Director of Education & Volunteer Programs and Coordinator of STEM Education Impact with determining program supplies and equipment, facilitating workshops and activities, assisting speakers and special guests with their workshops, ensuring safety during behind-the-scenes tour… Show more Assisted with the creation, delivery, and debrief of aviation and science themed activities for children and teens between the ages of 8 and 16 years of age within a 501c3 Not-for-Profit organization. Assisted the Director of Education & Volunteer Programs and Coordinator of STEM Education Impact with determining program supplies and equipment, facilitating workshops and activities, assisting speakers and special guests with their workshops, ensuring safety during behind-the-scenes tour on and off Museum campus, and assisting with set up and cleanup of all activities.Ensured adherence to the camp’s Code of Conduct.Responsible for assisting the Coordinator of STEM impact in guaranteeing proper safety protocols and procedures are implemented and followed with fidelity. Show less

May 2023 - Jul 2023

Master’S Intern: Principal

Sachse, Texas, United States

160-hour competency-based internship required for certification as a Texas Principal. Certificate held.Analyze curriculum to ensure content alignment and meet diverse student needs.Treat faculty and staff as valuable resources and invest in their development and support, establishing clear goals and expectations for all staff members.Reflect on practice and continually strive for improvement.Collaborate with district staff to adapt policies and meet student and… Show more 160-hour competency-based internship required for certification as a Texas Principal. Certificate held.Analyze curriculum to ensure content alignment and meet diverse student needs.Treat faculty and staff as valuable resources and invest in their development and support, establishing clear goals and expectations for all staff members.Reflect on practice and continually strive for improvement.Collaborate with district staff to adapt policies and meet student and staff needs. Show less

Aug 2017 - May 2018

Specialist, Social Studies

Odessa, Texas

Complete all duties associated with teaching while pursuing a Masters Degree full time. Utilize technology applications and platforms for instructional purposes.Leverage effective communication, organizational, and interpersonal skills with the ability to support students with technology-related issues and create a conducive learning environment.Academically support students that are in the process of learning the English language, with a 100% increase in language… Show more Complete all duties associated with teaching while pursuing a Masters Degree full time. Utilize technology applications and platforms for instructional purposes.Leverage effective communication, organizational, and interpersonal skills with the ability to support students with technology-related issues and create a conducive learning environment.Academically support students that are in the process of learning the English language, with a 100% increase in language acquisition. Strong classroom management and organization abilities, creating a conducive learning environment and managing student behavior in accordance with school policies. Show less

Aug 2016 - Jun 2017

Coordinator, Retail & Customer Experience

Temple, Texas, United States

Opened Buc-ee’s #35 in Temple, TX in my last year of my Undergraduate studies. Tasked with the development of existing staff and new hires by coaching and routinely training teams on merchandising concepts and policies, ensuring a skilled workforceOversaw execution of all merchandising standards, streamlining the flow of merchandise from storage to the sales floor promptlyIncreased sales exponentially by evaluating merchandise performance and implementing plans to… Show more Opened Buc-ee’s #35 in Temple, TX in my last year of my Undergraduate studies. Tasked with the development of existing staff and new hires by coaching and routinely training teams on merchandising concepts and policies, ensuring a skilled workforceOversaw execution of all merchandising standards, streamlining the flow of merchandise from storage to the sales floor promptlyIncreased sales exponentially by evaluating merchandise performance and implementing plans to achieve targeted sales objectivesServed as liaison between staff and management, relaying all expectations and overseeing the successful implementation of merchandising plans established by management Show less

Mar 2015 - Mar 2016

Specialist, Customer Expereince

San Antonio, Texas Metropolitan Area

Ensure customer satisfaction through service and excellence. Promoted to Team Lead based on recognition of leadership potential.

Aug 2009 - Aug 2013
Team & coworkers

Colleagues at American Airlines

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4 education records

Austin Shuffield, Edd, Mba education

Master Of Business Administration - Mba

Degree Program focused on the following areas: • Economics (Micro & Macro) • Accounting • Data & Decisions • Organizational Leadership •.

Doctor Of Education - Edd, Educational Leadership And Administration, General

Donald A. Buchholz Doctoral Program in Educational Leadership Dissertation: Supporting and Retaining Beginning Teachers during COVID-19.

Master Of Education - Med, Educational Leadership And Administration, General

Degree Program focused on the following areas: • School Law • Assessment & Evaluation • Administrative Theory & Practice • The School.

Bachelor'S Degree, History, 3.5

Graduated in 3 academic years due to transfer credit from high school and summer courses through local community colleges. Degree Program.

FAQ

Frequently asked questions about Austin Shuffield, Edd, Mba

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What company does Austin Shuffield, Edd, Mba work for?

Austin Shuffield, Edd, Mba works for American Airlines.

What is Austin Shuffield, Edd, Mba's role at American Airlines?

Austin Shuffield, Edd, Mba is listed as Coordinator, Customer Expereince Compliance at American Airlines.

Where is Austin Shuffield, Edd, Mba based?

Austin Shuffield, Edd, Mba is based in Plano, Texas, United States while working with American Airlines.

What companies has Austin Shuffield, Edd, Mba worked for?

Austin Shuffield, Edd, Mba has worked for American Airlines, Sumler Consulting Solutions, Garland Independent School District, Ector County Isd, and Buc-Ee'S, Ltd..

Who are Austin Shuffield, Edd, Mba's colleagues at American Airlines?

Austin Shuffield, Edd, Mba's colleagues at American Airlines include Adele Vincent, Iven Griffin, Maiane Souza, Andrew Keech, and Jamal Odeh.

How can I contact Austin Shuffield, Edd, Mba?

You can use AeroLeads to view verified contact signals for Austin Shuffield, Edd, Mba at American Airlines, including work email, phone, and LinkedIn data when available.

What schools did Austin Shuffield, Edd, Mba attend?

Austin Shuffield, Edd, Mba holds Master Of Business Administration - Mba from Quantic School Of Business And Technology.

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