- Facilitating meetings and appointments for directors, including sending timely reminders.- Providing vital support throughout the recruitment process, from sourcing candidates to facilitating the hiring and selection process.- Thoroughly screening and evaluating candidate resumes to identify top talent.- Efficiently coordinating and scheduling job interviews to streamline the hiring process.- Conducting comprehensive interviews with shortlisted candidates to assess qualifications and fit.- Crafting compelling copy for job advertisements to attract qualified candidates.- Utilizing various job platforms to strategically post job advertisements and maximize exposure.- Developing and monitoring team Key Performance Indicators (KPIs) and preparing monthly reporting data for analysis.- Managing email correspondence related to application acceptance, interview invitations, rejections, and other HR matters.- Preparing comprehensive onboarding documentation to facilitate a smooth transition for new hires.- Maintaining accurate HR records by diligently filing and recording employee hiring and related documentation.- Handling internal and external correspondence on behalf of management with professionalism and discretion.- Overseeing office management tasks, liaising with third-party vendors, and managing supplier relationships.- Professionally managing incoming calls and greeting walk-in clients to ensure a positive experience.

- Collaborate with management to streamline and optimize the recruitment and selection process.- Evaluate resumes and application materials to identify qualified candidates.- Aid in sourcing potential candidates through various channels.- Responsibly manage and respond to email inquiries and job applications.- Facilitate interviews utilizing established recruitment and selection methodologies, ensuring adherence to scheduling constraints.- Coordinate communication between candidates and hiring managers, facilitating interview scheduling and logistics.- Prepare necessary documentation and forms for job interviews to ensure smooth proceedings.- Conduct initial orientation sessions for newly onboarded employees to familiarize them with company policies and procedures.- Assist in maintaining and updating the employee database, ensuring accuracy of new hire and contact information.- Manage incoming phone calls with professionalism and efficiency.- Contribute to the planning and execution of company events, fostering a positive organizational culture.- Design visually appealing posters and montages to promote company events and initiatives.- Develop and administer online surveys to gather feedback and insights from employees and stakeholders.

- Address customer inquiries regarding product pricing, book descriptions, and additional services offered by the bookstore.- Maintain accurate records of product returns using the inventory management system.- Record invoice information for purchased items, encompassing books, stationery, and other merchandise.- Support product replacement efforts within the bookstore.- Cultivate positive customer relationships through warm greetings and exemplary service delivery.- Enhance client communication processes to ensure timely responsiveness and improve staff productivity.