Leadership & Oversight: Lead cross-functional teams in the design, implementation, and optimization of cloud infrastructures, ensuring high-quality and scalable solutions that align with client expectations and business goals. Client Satisfaction & Retention: Drive client satisfaction by delivering robust cloud solutions, managing partner designations, and ensuring proactive issue resolution to maintain and grow client relationships. Security & Compliance: Oversee the implementation of security measures and compliance protocols, ensuring that all cloud deployments meet regulatory requirements and maintain a strong security posture. Cost Management & Optimization: Implement strategies for cost effective cloud resource management, transitioning services to optimized pricing models to achieve significant savings across multiple environments. Process Improvement & Automation: Champion process improvements and automation initiatives, such as deploying automated performance alerts and utilizing tools like Bicep Scripts, to enhance operational efficiency and reduce manual intervention. Stakeholder Communication & Talent Management: Manage communication channels with clients and internal stakeholders, ensuring effective coordination during key projects. Oversee talent management efforts, including the recruitment and development of team members to meet organizational and client needs. Compliance Leadership: Oversee the compliance function, providing guidance and support to application delivery teams and support services to ensure Genzeon adheres to regulatory standards and best practices, thereby maintaining a secure and compliant cloud environments for our customers.

Oversee the day-to-day operations of the cloud practice. Establish and maintain operational processes, methodologies, and best practices to ensure efficient and effective service delivery. Monitor project execution, manage resources, and ensure projects are delivered on time and within budget.Ensure compliance with relevant regulations, standards, and security practices in cloud operations. Implement and enforce data protection and privacy measures to safeguard client data and maintain the integrity of cloud solutions.Engage with key clients to understand their cloud needs, develop solutions, and address any challenges or issues. Maintain strong client relationships and act as a trusted advisor, ensuring client satisfaction and retention..Helping mature the Cloud Practice, Some Exiting things I am working at Standardizing Cloud Operations: Working on establishing consistent and efficient procedures for managing cloud operations. This involves developing best practices, implementing automation, and optimizing cloud infrastructure.Setting up a Managed Service Offering: Creating a managed service offering, which would provide comprehensive cloud services to clients. This includes managing and monitoring cloud environments, providing technical support, and ensuring optimal performance.Building Cross-Cloud Expertise: Working on expanding knowledge and capabilities across multiple cloud platforms. The aim is to be versatile and capable of delivering cloud solutions regardless of the chosen platform.Spearheaded customer audits, addressing third-party risks, and am currently leading our journey towards achieving SOC2 Type 2 and ISO 27001 certifications. Also leading team to deploy SIEM capability (Azure Sentinel).

Develop business in the cyber security space with focus on providing security services to small and medium sized financial institutions. Created products that included Vulnerability assessment/ Pen testing, malware scanning capabilities via our partner companies.Advising companies on ISO 27K implementation and certification. Help Identify and Fix Weak Links in Information Security Program's covering management, technical and operational controls, deep analysis of controls, policies, procedures and security measures. Help implementing best practices to ensure compliance to PCI DSS standards. Develop security awareness programs for end users and as well as front end IT staff … GRC Automation Free Lance Project Manager TCS (STC KSA, 6 Month Assignment) Hired by TCS KSA to be deployed for an RSA Archer business resiliency automation project for one of their top clients in the Kingdom Managed 2 RSA Archer configuration specialists, One RSA Archer Architect and one Business analyst Responsible for running customer (STC) & internal (TCS) governance calls Manage the run book for configuration of business resiliency modules being developed Manage, escalate issues with vendor (RSA customer support)

My task was securing contacts for Cyber security and IT Solutions for banks and financial institutions. We are in the process of negotiations, securing contacts and the consultancy aims to deliver by the next financial year

Team lead of 20 database technologists supporting online banking applications across all the businesses. 24*7 operational platform management of mission critical online banking applications. End to end delivery of the platform. New product development initiatives. Contract management of 2.7MM Ensure security and integrity of Citi's database environment. Manage Production outages  Manage Client relationships with senior DBA managers Ensure existing infrastructure, configurations meet customer requirements Lifecycle management of all tools Metrics inputs and large program updates for senior management. Run book automation management. Talent development and coaching of staff

Team lead of 7 technology analysts. Responsible for delivering standardized and centralized management of level two tasks for Operating System, Middleware and Database technical streams across all businesses in Europe Middle East and Africa region KRI Reporting to help operational managers track the security state of their environments. Vulnerability threat management tracking from formal Release till deployment. Audit management. Metrics Automation. Centralized website security certificate (SSL) tracking across EMEA region for all business lines.

Team lead of 5 technology analysts. Responsible for delivering standardized and centralized management of level two tasks for middleware technical streams in Europe Middle East and Africa region KRI Reporting to help operational managers track the security state of their environments. Vulnerability threat management tracking from formal Release till deployment. Audit management. Metrics Automation. Centralized website security certificate (SSL) tracking across EMEA region for all business lines.

Project Manager for distributed operations in Eastern Europe, Middle East and Africa with focus on web based infrastructure managementFacilitate the development and maintenance of all websites (Internet and Intranet) in EMEA region Ensure compliance with CITI standards throughout the website lifecycle. Assist the business with Domain Name/URL Registration with Citigroup Domain Name Registrar Managing the ethical hack tracking/escalation processes for all EMEA Intranet/Internet websites Project Management for deployment of key infrastructure components for online banking applications. Remote access support to internal & external users. Consultant Working for Citi as Network Support Analyst (May2001 to Oct 2002) Part of Telecommunications Operations Centre which catered to 12 countries in Middle East and North Africa Provide Technical Support for Citibank branches in ME/NA region. Liaise with Local PTT for various Leased/ISDN/PSTN issues. Troubleshooting and monitoring of LAN/WAN Network traffic.

Systems Administrator Savola Group Manama, Bahrain (Dec 1997- Apr 2001) Systems Support Executive Pertech Computers Ltd New Delhi, India (Aug.1994- Oct. 1997) Operating systems NT Server 4.0, Win2000, SCO Open Server 4.2,5.0 Novell Netware 4.1, SFT 4.11, Windows 3.1,95. MS-DOS, MS Mail, Exchange Server