Responsible for continuous improvement of seller promotional tools and search engine on the platform as well as liaise with global and regional product teams for the development and roll out of new tech products

Responsible for improving and sustaining supply’s service health; optimizing quality metrics o Developed a portal which has been implemented across Pakistan; the portal automates the entire quality function of the business and maintains the service’s healtho Reduced cancellations from 13% to 5% in a three month periodo Karachi, being the one of the biggest cities in the network and despite having aggressive growth rate saw a floating average rating of 4.75 being one of the highest in the network under my tenure.

Responsible for improving and sustaining fleet performance through pricing, fleet incentives, segmented/targeted campaigns to optimize key supply metrics

I have had diversified experience being part of CLP’16, from materializing potential investors to revamping the supply growth operations to raising the quality of supply from 4.48 to 4.67 (out of 5.00) city wide average rating within a short span of three months, turned around the stagnant and declining areas of supply and contributed to the multi-fold growth rate of the company