Mohamed Sukri Email & Phone Number

Colombo, Western Province, Sri Lanka

Sri Lanka

• Collaborate with cross-functional teams to design and deploy diverse IT systems, including hardware, software, networks, and servers.
• Configure, monitor, and maintain system components to ensure high availability, reliability, and performance.
• Assist in the planning and execution of system upgrades, migrations, and capacity expansions.
• Develop and maintain technical documentation, including system configurations, processes, and procedures.
• Stay current with industry trends, emerging technologies, and best practices to recommend innovative solutions.
• Conducting yearly software AMC assessments and facilitating payment processing upon completion.

Sri Lanka

• Manage substantial data volumes by extracting, cleaning, manipulating, analyzing, and visualizing data to steer organizational decisions.
• Retrieve data from structured warehouses and synthesize it for real-time operational insights for teams.
• Construct models, produce reports, and dynamic visual interfaces to deliver key insights to upper and middle management.
• Spearhead data-centric initiatives to pinpoint development needs, boosting operations, efficiency, cost-effectiveness, and profitability.
• Execute complex SQL queries to extract, manipulate, and scrutinize diverse data sources.
• Collaborate with stakeholders, translating requirements into efficient SQL queries and data models.

Dehiwela

Provided technical expertise on all aspects of the project including requirements gathering, analysis & design, implementation & deployment, testing & validation, and post-go-live support & maintenance.

Sri Lanka

• Managed and provided support for various versions of MSSQL databases and performed ERP system administrator responsibilities.
• Lead a team in executing a comprehensive enterprise-level SQL database migration from MS SQL Server 2008 and 2008R2 to 2012.
• Established and managed job creation and scheduling through Database Maintenance Plans.
• Conducted tasks such as Database Shrink, backups, and restores within the MSSQL server environment.
• Designed and implemented backup and recovery procedures for MS-SQL Servers, including scheduling.
• Utilized Performance Monitor, SQL Server Profiler, and Dynamic Management Views to monitor and optimize database performance.

Sri Lanka

User Support: Provide prompt and courteous technical assistance to end-users via various channels such as phone, email, and ticketing systems. Issue Resolution: Diagnose and troubleshoot hardware, software, network, and system problems, ensuring timely resolution and minimal disruption to user workflow. Ticket Management: Efficiently manage and prioritize.

• Foster and uphold a positive and welcoming work atmosphere for cashier team members.
• Interact with customers to promptly resolve any concerns or issues they may encounter.
• Function as the main liaison for customer service associates, offering guidance and support.
• Skillfully operate registers and execute essential checkout procedures.
• Produce consistent and precise POS reports from each register, ensuring reliability.
• Thoroughly reconcile cash register during the closing, guaranteeing accurate matching of money to reports and secure storage.

Mcitp, Database Administration

SQL

Cyber Security Bootcamp, Cyber Security

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Python Mega Course: Build 10 Real-world application Via Online -23.5 Hours

Diploma In Information Technology

Diploma In Marketing, B

Biology, General

Grade 6 to GCE A/L