Steven Shull Email & Phone Number

Redmond, Washington, United States

Manage 16 people across 4 different work areas. Responsible

Redmond, Wa

Responsible for supporting materials /scheduling for multiple Microsoft projects.

Everett, Wa

Responsible for inventory accuracy for aircraft parts for Boeing 787 manufacturing. Directing 21 Inventory employees in various aspects of inventory control including inventory adjustments, cycle counting, and inventory control special projects.Part of implementation team for business management system.

Redmond, Wa

Engaged for a short-term project to ensure accurate product costing and on-time material delivery for next generation Surface products. Project required extensive vendor and sub-contractor management and reporting.Key Results: Manage supply of critical components for factory resulting in no line down incidents. Establish stable process for material flow via PMBOK and Quality Management tools. Prepare month-end accruals for New Product Team in accordance with SOX requirements.

Renton, Wa

Re-engaged based on prior success with client to complete special projects crucial to customer support initiatives, implementing and managing customer support metrics to achieve corporate goals. Analyzed and managed business processes to determine level of customer support necessary to achieve company goals.Key Results: Completed a special project to analyze and resolve problem orders exceeding 100 days, reducing aged orders by 25%. Completed special assignment to train Toronto team in ERP transition

Winston-Salem, Nc

Successfully developed Project Playbook that included scheduling rules, escalation & change procedures, onboarding, and reporting templates to support a 15+ site purchasing and inventory consolidation project.Key Result: Developed Project Playbook, including scheduling rules, escalation/change procedures, status reporting templates/requirements, and on-boarding process. Implemented and managed internal SharePoint document management system

Wellington, Fl

Strengthened operational excellence by representing Corporate Operations Process Improvement and Quality teams for SOX audit of multiple domestic sites. Developed internal audit process for corporate dashboard reporting, and performed full-scale audits at multiple international sites.Key Results: Successfully negotiated with local management teams and diligently followed up on responses to optimize buy-in and operational compliance. Developed internal auditing system via DMAIC flowchart to establish best practices for operational audit.

Miami, Fl

Improved processes to realize resolution of SLA, directing cross-functional teams consisting of Finance, Sales & Marketing, Procurement, and Engineering to salvage at-risk accounts.Key Results: Delivered Embraer, Cessna, and Raytheon contracts in addition to directing order management of Super First Class seating for Tucson site.  Realized $250K in savings through mentoring a cross-functional Lean Six Sigma cost reduction team. Mentored Greenbelt teams using a wide variety of Six Sigma tools (including Control Charts, ANOVA, Root Cause and others), and acted as SME/VOC for projects.

Dallas, Tx

Significantly improved program performance by executing initiatives to eliminate downtime, improve aircraft performance and enhance domestic operations. Developed Six Sigma asset control methodology.Key Results: Implemented projects to enhance domestic operations with 400+ aircraft at 7-10% annual growth across 60 locations, three domestic sites, and representing $70 million in assets; successfully reduced spare costs, and improved customer quality during a 50% increase in demand.  Ensured 100% availability of customer assets upon demand by creating problem-solving models for demand and performance assessments.

Kingman, Az

Maintained effective client relationships by managing five inspectors for more than 30 clients to audit quality requirements and stay compliant with all SLAs. Established quality performance targets across various platforms.Key Results:** Successfully led the recertification process for Arizona State Safety VPP, achieving certification for 22 Six Sigma Greenbelts and driving $500K in annual savings.** Prevented $1 million expansion costs by spearheading a Six Sigma/Lean project addressing space utilization.

Seattle, Wa/ Kingman, Az

Tasked with optimization of operations for $19MM revenue target, $0.85MM Distribution budget, and $0.75MM in inventory. Designated as customer interface for $15.0 MM in key contracts with Southwest, Continental, and American Airlines.Highlights • Ensured $5.0 margin target was met through control of materials management, A/R, shipping & receiving department, inventory accuracy, and strategic audits. • Member of Site STRAP, P&L, Departmental Expense, and AOP Teams. • Led/Submitted Site application for Arizona State Quality Award.

Seattle, Wa

Served as customer interface for $15 million in key contracts with three major airlines, and optimized a $19 million revenue target with a 850K distribution budget and inventory costs of $750K.Key Result:** Member of Site STRAP, P&L, Departmental Expense and AOP Teams, and submitted Site application for Arizona State Quality Award.