Shumaila S Email and Phone Number
Results-oriented technology, automation, cybersecurity, enterprise solutions architecture, business continuity, and digital transformation professional, certified for AdWords, O365 Architecture, Agile Leadership, Agile Project Management, ISO BCM, Quality Management Systems (QMS), Cybersecurity (ISMS), Internal Auditing, and Cloud Administration. With extensive international experience in handling and managing complex technical, process improvement and NPD projects, solving operational problems, and leading change, people, and technical teams, Handled global ICT support, disaster recovery, BCSM, and end-to-end digital transformation, cloud, and AI implementation. Handled diverse responsibilities such as overseeing software, business applications, IT procurement, and infrastructure requirements, including but not limited to IoT, servers, LAN/WAN, AV (audiovisual), ITIL, UML, TOGAF, WAF/ Firewalls, IP, IAM, Entra-ID, 2FA, Domains, DNS, SQL Databases, WMS, SCM, Enterprise Architecture, Cloud computing (AWS, Azure, Google Cloud), ERP (MD365, SAP, Oracle), CRM, HRIS. Additionally, I handle endpoint configuration, system migrations, SSH, SFTP, GDPR compliance, data storage, datacenter configuration, Microsoft Dynamics, and Salesforce applications, cloud booking systems, SaaS, DTaaS, PaaS, IaaS, web and e-Commerce stores development, digital marketing, product ownership, project management (Agile/Scrum, Lean, DevOps, Kanban, Six Sigma methodologies), and tools like Jira, Confluence, Kanban boards, and Azure DevOps. I worked in and successfully completed several projects in the several verticals e.g. Aviation, Logistics, Retail, ISP, Enterprise Solutions, Travel & Tourism, Education, Healthcare, Consumer Goods, Food Processing & Packaging, and Facilities Management/ MEP. I specialize in DORA, ADKAR, ISO27001, ISO22301 and GDPR compliance. I also draft SOPs, Procedures and Technical Guides, and extract valuable information from data to enable organizations to make timely, effective, and sustainable decisions.----------I'm currently located in Belgium with a freelancer work and residence permit and prefer remote roles. Thank you,Shumailadigital@steeright.eushum.dxb@gmail.com
Steeright Europe B.V.
View- Website:
- steeright.eu
- Employees:
- 11
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Technology, Cloud, Ai, Digital Resilience And Transformation- Freelance And Director And ConsultantSteeright Europe B.V.Antwerp, Be
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Technology, Cloud, Digital Resilience And Transformation - Freelance / Contractor / ConsultantSteeright Europe B.V. Dec 2022 - PresentAntwerp, Flemish Region, BelgiumICT Architecture, Infrastructure, Engineering & Innovation: I oversee IT projects and drive innovation by exploring emerging technologies and identifying opportunities for technological advancements, development of digital platforms, process improvement and migration to cloud & implementation of AI. Lead the team to deliver multiple projects, creating an agile culture that motivates the workforce to make meaningful contributions.• IT Audits, Compliance & Cybersecurity: Conduct IT Audits to find gaps, identify information risks and potential areas susceptible to cybersecurity breaches, ensured resilience and implemented preventive and corrective measures. DORA, ESG, ISO22301, ISO27001, ISO9001, ISO14001, GDPR and CCPA compliance. Handle WAF, Identity & Access Management (IAM).• Oversee Budgets and Strategic Development: Develop strategies, budgets, policies, and SOPs for the entire technology cluster. • Digital Transformation: Drive process, domain, business model, and organizational transformation. Oversee Cloud Computing, ERP(Oracle, 365), CRM, HRIS, DMS implementation, infrastructure enhancement including VPS, Cloud, Servers, MySQL Databases, IAM, EndPoint. • Disaster Recovery and Business Continuity Management: Implemented BCS systems to identify, assess, and regularly review potential risks and vulnerabilities that could impact business continuity. Helped develop critical systems and rapid response team to minimize downtime.• Product Ownership/Management: New Product Development roadmaps, milestones and guidelines.• IT CapEx / OpEX Investments (Procurement/ Sourcing): Ensured right investments by overseeing end-to-end IT sourcing for infrastructure equipment, software, SaaS, PaaS, IaaS, DTaaS, cloud and VPS etc.• Operations, Team, and Change Management: Lead the architects, engineers, and IT support team. Prepared training materials, delivered sessions, lead the culture shift to embrace data, AI and other technologies. Implemented ADKAR Model.
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Senior Manager - Technology & Digital ExcellenceExploreen Global Jan 2022 - Sep 2023 -
Business Continuity ManagerExploreen Global Jan 2021 - Dec 2021Dubai, United Arab EmiratesDeveloped and maintained technology-driven business continuity plans. Implement disaster recovery protocolsfor IT systems and ISO 22301 preparation, documentation and implementations.• Implemented robust backup plans. Assessed and mitigated risks to ensure uninterrupted operations. ISO 27001preparation, documentation, and implementations.• Prepared and presented reports and presentations. Monitored and update contingency plans to align withevolving business needs. Coached the teams about cybersecurity, resilience, and new technologies.• Handled technology implementation and advancement projects. Developed critical systems, and a dedicatedrapid response team to minimize downtime.• Managed and optimized the organization's technological infrastructure, ensuring seamless functioning ofnetworks, servers, cloud and other critical IT components. Ensured code quality and reusability.• Managed booking systems and e-commerce platform development, ensured a seamless user experience.• Vendor Management: Effectively managed relationships with technology vendors, and internal and externalteams, reviewed contracts thoroughly and ensured SLA fulfillment.• Collaborated with stakeholders to understand their needs and expectations, generating comprehensive reportsincorporating data, analytics, and forecasts to facilitate informed and effective decision-making.
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Program Manager - Erp, Technology, Cybersecurity , E-Commerce And Digital MarketingExploreen Global Jan 2019 - Jan 2021Dubai, United Arab EmiratesProjects Management. Handled several projects using agile methodologies such as NPD, technical,engineering, data center, data migration/ mapping, DevOps, development of ecommerce/ tech platform etc, infrastructure enhancement, cloud migration, Generative AI, digital marketing, SEO (Search Engine Optimization), SEM (Search Engine Marketing) & social media projects. Worked with Scrum Masters, Product Owners, and development teams to deliver successful projects.• Digital transformation of HR, Finance, Service and Supply Chain departments to improve processes, tools and eco-system. Analyzed technologies. Managed implementation of HRMS, ERP, CRM, SCM etc.• Digital Strategy and Change Management: Audited and reviewed the current strategy, tools and processes and made necessary recommendations/ amendments. Ensured the new tools were effectively implemented.• ISO Management & Auditing: Handled documentation and audits for ISO 9001,14001, 27001 & 22301, conduct Root Cause Analysis (RCA), Risk Impact Assessments, and corrective actions etc.
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Lead Administrator - O365, Dynamics 365 And IamEnvertise Global Jan 2017 - Jan 2019Dubai, Dubai, United Arab EmiratesLead Administrator - O365, Dynamics 365 and IAM (Jan 2017 – Jan 2019)• Handled architecture and implementation of Microsoft Dynamics 365 CRM, coached the teams on how to use CRM, eg Product catalogue, Pricelist generation and updates, Lead, Opportunity, Quotes, Orders, Integrations and to generate reports from it. Shumaila S - page 2• O365 User and license management. Email, SharePoint, OneDrive, Teams administration and trained users.• Power Platform administration such as PowerBI, RPA such as Power Automate formally flow.• Azure Active Directory / Entra-ID management. (IAM – Identity and Access Management)• Integration and compliance management. Updates, maintenance, and monitoring. Reporting and support. -
Lead Enterprise It Solutions Architect (Lead And Coach)Envertise Global Jan 2016 - Jan 2019Dubai, United Arab EmiratesLead Enterprise IT Solutions Architect (Lead and Coach) (Jan 2015 - Dec 2017)• Hired, coached, and mentored junior architects, engineers and developers and provide technical leadership.• Organized workshops to brainstorm with the management and business users to understand businessrequirements. Drove innovation and improved architecture standards. Used TOGAF framework, ArchiMate for enterprise architecture and UML for software development. Developed structural and behavioral diagrams. Conducted technical feasibility analyses for project designs to ensure the IT strategy aligns with business goals• Prepared training materials and presentations. Developed enterprise-level product breakdowns and architectures. Handled project estimations and contributed to presales by proposing architectures.• Communicated technical concepts to non-technical stakeholders. Prepared reports and presentations.• Reviewed technical proposals and RFQs and managed technical aspects of vendor deliveries.
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Senior Cybersecurity EngineerEnvertise Global Dec 2014 - Feb 2016Provided assistance with selection & setup and management of the firewall, Created robust backup and disaster recovery plans and processes.Implemented ISO standards Helped create and implement cybersecurity policies and protocols
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Tlpt / Pen-TesterEnvertise Global Jan 2014 - Dec 2014Tested software, infrastructure, applications & firewall resilience manually and using bots
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Software EngineerEnvertise Global Jun 2012 - Jan 2014Dubai, United Arab EmiratesSoftware Engineer / Full Stack Developer • Platform/ Web / Extranet development. Used PHP, JavaScript, CSS, MySQL, HTML, DNS, Multi-language, Multi-currency, Google Tags, Analytics integration, Linux based VPS etc.• Timely and effective project delivery, such as infrastructure, cloud migrations, cloud computing, management of MySQL Databases, Network, Business Apps, FTP, HTTPS, Access Management, and WHM configuration.• Configured and implemented Customer Relationship Management (CRM) and Enterprise Resource Planning (ERP) systems, streamlining business processes through effective utilization of CRM and ERP functionalities.
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InternUnited Airlines Jan 2012 - Jun 2012 -
InternCiti Jul 2011 - Dec 2011 -
Developer/ Analyst / Architecture -Software Engineering, Digital, Technology, Enterprise Solutions,Several May 2008 - Jun 2011I worked as a freelance consultant and as a part-time or full-time employee for various organisations in a few verticals, including Aviation, IT, enterprise/software solutions, and Retail. I handled a variety of tasks, including UX/UI designing and backend development, MySQL databases, Cloud server management, digital marketing, technical recruitment, business support, and DEI.
Frequently Asked Questions about Shumaila S
What company does Shumaila S work for?
Shumaila S works for Steeright Europe B.v.
What is Shumaila S's role at the current company?
Shumaila S's current role is Technology, Cloud, AI, Digital Resilience and Transformation- Freelance and Director and Consultant.
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Shumaila S.
Cybersecurity Analyst | Soc Operations | Itilv3 | Security+ | Threat Detection | Incident Response | End Point Security | Sentinel | Risk Management | Cloud SecurityWashington Dc-Baltimore Area -
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Shumaila S.
Dubai, United Arab Emirates -
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