Shundra Davis Email & Phone Number

United States

Atlanta, Ga, Us

United States

General Responsibility:· Responsible for managing IT staff and overseeing daily operations of the department.· Coordinated overall technology and strategic plan efforts with school leadership.· Managed and supported IT databases used by Admissions, Academics, Advancement, College Counseling, Corporate Work Study, and Finance.· Responsible for the implementation of all servers, workstations, storage, access points, switches, and other networking equipment.· Worked closely with the Communications Director to align website design with the school’s overall marketing plan.· Worked with the Facilities Director on infrastructure and all building-related technology issues.· Oversaw and coordinated the budget for all computer and technology-related purchases.· Maintained all servers, storage, and network equipment to ensure they are performing at optimal levels.· Developed and maintained workstation, laptop, and tablet PC images (Windows 10 and Windows 11).· Ensured all student and teacher machines had the latest updates using PDQ Deploy and Active Directory.· Installed, configured, and maintained new firewall and content filter (Fortinet Appliance).· Assisted in providing technical support for all students, faculty, and staff.· Set up and maintained an inventory of technology and equipment using Wasp Online Inventory/Incident IQ.· Researched new technologies and made recommendations for the purchase of network systems, laptops, desktops, classroom technologies, and/or software as requested.· Supported and facilitated most events at the school that needed A/V , including the annual Media Heavy Draft Day, Graduation, College Signing Day and Honor and Awards Day.

• Responsible for the Internal Network and the System Infrastructure • Tasked with ensuring system availability and ensuring the smooth running of all technology on campus• Responsible for the strategic planning and development of existing and future systems• Responsible for professional leadership and development of faculty and staff• Planning, coordination and implementation of IT projects, including vendor contact and purchasing of hardware and software systems• Responsible for administration and distribution of 300+ student, teacher, and faculty devices• Responsible for order and implementation of all new hardware and software Technical Duties:• Led school-wide printer migration • Led school-wide Mac to Windows migration • Led network infrastructure upgrades: switches, access points • Ran/Dropped Cat6 for new phones/new interactive boards • Facilitated new audio/visual system setup • Researched, recommended, purchased, installed, and maintained new and existing computer hardware and software technologiesAdministrative Duties:• Oversee yearly budgets and long-term projects including multi-million-dollar Student Life Center• Facilitated school-wide VOIP phone migration • Facilitated setup and distribution of electronic keycard system• Managed Wasp Inventory System Instructional Duties:• Led implementation of Go Guardian• Led upgrade of interactive boards school-wide, including Implementation and training• Led school-wide Class Link implementation• Provided project based learning opportunities through Virtual Reality Exploration• Implemented innovative “Interactive” Visual Setup for the Spanish classroom • Assisted, supported and managed shift from in-person to distance learning (Covid-19) • Facilitated stress test for ERB systems• Created Student “Tech Group” Elective • Served as team leader/member to Technology Committee, creating mission statement, standards, technology 5-year strategic plan

Birmingham, Alabama, United States

• Responsible for providing tutoring services in Math and Science through the use of technology to any students needing assistance• Taught Technology Elective where students were trained on how to properly type as well as build and manage websites, construct and deconstruct PCs, and work with other portable devices• Students produced monthly newspapers for school and were required to submit PowerPoint presentations on designated topics• Students were taught how to use IPad and other portable devices to engage in classrooms• Worked closely with principal to develop innovative ideas to help teachers provide interactive learning in classrooms• Helped with data management solutions for test data and student tracking

Birmingham, Alabama, United States

• Examined and evaluated prospective commercial and residential properties• Responsible for making offers, closing deals, and initiating resale activity• Negotiated final sale prices with buyers• Dealt with lawyers to create contracts

Birmingham, Alabama, United States

• Responsible for support, event logging, and resolution of PC related issues• Served as second level of support on PC, tablet, wireless (access point), administrative and various software Issues• Responsible for maintaining high call resolution and meeting goals handed out by upper management while utilizing Remedy logging software.

Birmingham, Alabama, United States

• Answered and logged ACD calls from across the United States: Minnesota, Wisconsin, New York, Rhode Island, New Jersey, Arizona, and Texas for PC related issues• Operating systems supported include: Windows XP, 2000, NT and Novell• Software packages including but not limited to: Office XP, Lotus Notes 4.5/5.0, Peregrine, Unet and several healthcare applications

Associate'S Degree, Computer Science

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