Shuo-Chen J. Email & Phone Number

New Taipei City, New Taipei City, Taiwan

• Ensured OTD (On-time Delivery) +95% and high customer satisfaction
• Delivered Production Plan, CCR (Critical Component Report), and CTB to the client (Logitech)
• Led Sales and Operations meeting, balancing client demand, capacity (MPS) and materials
• Directed 2nd/EOL verification / phase-in schedule, and EC of packaging / accessory
• Secured NPI to MP material replenishment (risk / advanced buy), including EE, ME, packaging
• Resolved material shortage: leveraged resource… Show more

Limoges, Nouvelle-Aquitaine, France

• Secured customer service level of 96% on 1500 product references
• Led replenishment of 2019 components ( 5M€ purchase with missing part less than 0.5% )
• Ensured NPI material availability and component transition
• Reduced WIP / component E&O inventory and solved litigation of PO for AP process
• Conducted risk management on COVID-19

Paris Area, France

• Ensured downstream service level from order registration to product delivery
• Improved master forecast accuracy and managed reverse logistics

Paris Area, France

• Conducted SC audit: analyzed physical / information flows and delivered TO-BE proposals
• Participated Danone and Carrefour WMS (warehousing management system) projects

Taoyuan, Taiwan

Directed 7 European agents and handled operational exceptions

Taipei, Taiwan

Led 8-person sales team and managed key accounts (global FF & industrial clients)

Master’S Degree, Isli (Global Supply Chain Management)

▪ Majors: supply chain process/risk analysis, strategic planning, SC network design

Master Of Business Administration (Mba), Accumulated Gpa: 4.0

French Language Exchange Program

Bachelor'S Degree, French Literature

Major: French Language