Shushma P. Email & Phone Number

Jersey City, Nj, Us

Jersey City, Nj, Us

Implemented enterprise-wide process modeling standards and governance frameworks, ensuring quality process documentation. Expertise in process excellence, BPMN design tools, operational analytics, and governance frameworks to drive business transformation, and enhance operational efficiency.

Newark, Nj, Us

Championed and led productivity improvements for customers and the field service organization, by collaborating with the senior executive leadership team to translate strategic vision into processes that drove growth, financial results, productivity and compliance. Experienced in delivering interactive digital solutions aligned with the company’s critical goals. Reported directly to CEO and SVP Operations

Reading, Pa, Us

Managed Project Managers ensuring project success and accountability. Acted as liaison to prioritize initiatives between the IT development team and department business leaders, and third-party vendors. Delivered strategic recommendations to enhance and evolve business processes continuously. Reported directly to VP Pricing

Reading, Pa, Us

Managed the launch of MyFleetatPenske.com, by formulating strategic and tactical direction for development to allow customers to manage their accounts and schedule services. Ran effective integrated marketing campaigns via mail and email, successfully registering 5,000 customers (60%) within a year. Reported directly to VP Interactive Marketing

Reading, Pa, Us

Proficient in applying Six Sigma DMAIC, Lean, and project management methodologies to lead complex process improvements, drive change management, and implement enterprise-wide solutions. Influenced senior executives and mentored 10 Green Belts, advancing process improvement aligned with strategic goals. Reported directly to VP Quality

Reading, Pa, Us

Lead pricing / profit improvement projects across the organization. Organized and worked with process improvement cross functional teams. Worked with the Champion and the field to clearly define the scope, deliverables and desired outcome. Assisted in proposal and Statement of Work preparation. Identified scope changes as they occurred and managed the defined change control process.Reported directly to VP Pricing

New York, Ny, Us

(now owned by Macy's)Provided technical and analytical support to Merchant Financial Analysts, Managers, and Marketing Effective team. Created models, ad-hoc reports and report templates by integrating financial information and merchant information with desktop applications to improve financial and marketing decisions.

New York, Ny, Us

(now known as Ameriprise Financial).Provided technical and analytical support to Portfolio Managers and research analyst team. Created models, ad-hoc reports and report templates by integrating investment services data with mutual fund information using financial applications, which enabled quicker and better investment decisions.

Minneapolis, Mn, Us

Handled all accounting aspects for foreign mutual funds. Prepared mutual fund financial statements for semi-annual and annual financial reports using Merrill Systems. Assisted external auditors with annual audits of ten mutual funds to ensure correct financial statements. Filed NSAR with the Securities and Exchange Commission (SEC).