Configure, monitor, and maintain firewalls, with a focus on Fortinet and Sophos/Cyberoam platforms.Administer and troubleshoot DHCP, DNS, FTP, Nagios, and Mail Server systems, if applicable.Utilize expertise in VMware vSphere, ESX/ESXi, and vCenter to manage virtualized environments, if applicable.Apply in-depth knowledge of L2 and L3 networking protocols.Work on projects in sectors such as Hospitality, Healthcare, and Education, demonstrating expertise in addressing… Show more Configure, monitor, and maintain firewalls, with a focus on Fortinet and Sophos/Cyberoam platforms.Administer and troubleshoot DHCP, DNS, FTP, Nagios, and Mail Server systems, if applicable.Utilize expertise in VMware vSphere, ESX/ESXi, and vCenter to manage virtualized environments, if applicable.Apply in-depth knowledge of L2 and L3 networking protocols.Work on projects in sectors such as Hospitality, Healthcare, and Education, demonstrating expertise in addressing industry-specific network requirements. Show less

Junior Network Administrator [Mercantile Communications] [Jan. 2022 to till date]• Network Troubleshooting: Detecting and addressing network problems while offering technical assistance to end-users and within the organization.• Network Devices Configuration and Installation: Configuring network devices with in the organization and client’s end devices.• Network Maintenance: Optimizing the performance of network hardware, software, and equipment, such as servers, switches, routers… Show more Junior Network Administrator [Mercantile Communications] [Jan. 2022 to till date]• Network Troubleshooting: Detecting and addressing network problems while offering technical assistance to end-users and within the organization.• Network Devices Configuration and Installation: Configuring network devices with in the organization and client’s end devices.• Network Maintenance: Optimizing the performance of network hardware, software, and equipment, such as servers, switches, routers, firewalls, and other related devices.• Network Monitoring : Monitoring network traffic, performance, latency bandwidth usage of the organization and customer using different types of network monitoring tools• Network Security: Maintaining network security by implementing measures to prevent unauthorized access, malware, viruses, and other potential cyber threats.• Network Backup and Recovery: Creating and implementing network backup and recovery procedures.• Documentation: Creating and maintaining documentation of network and system configurations, policies, and procedures.• Customer relationship management: Registering network-related tickets and routing them to the appropriate department for troubleshooting.• Performing additional tasks as requested or required by management. Show less

Job & Responsibilities:Providing Customer Support and TroubleshootWireless Device Configure and Troubleshoot(Ubiquity & UBNT)ONU/ONT Configuration, troubleshoot and training OLT Configuration, troubleshoot and training(Richerlink/Phyhome/BDCom)FTTH Network Servery, Design And MaintenanceOptical/FTTH Network Maping using Google Maps(GIS)Troubleshooting Gpon/Epon FTTH NetworksDay-to-day report documentationOpening,closing and monitoring technical related… Show more Job & Responsibilities:Providing Customer Support and TroubleshootWireless Device Configure and Troubleshoot(Ubiquity & UBNT)ONU/ONT Configuration, troubleshoot and training OLT Configuration, troubleshoot and training(Richerlink/Phyhome/BDCom)FTTH Network Servery, Design And MaintenanceOptical/FTTH Network Maping using Google Maps(GIS)Troubleshooting Gpon/Epon FTTH NetworksDay-to-day report documentationOpening,closing and monitoring technical related ticketsConfigure Switches(Cisco/BDCom/TPLink)Wireless/LAN Network Design and implementation CCTV, Door Locks installationBio-metric Attendance installationAnalysis daily/weekly/monthly call log report to ensure quality service Projects Involved:1. China Visa Application (as field in-charge and technical personnel)Local Area Network design and implementationWireless Device InstallationCisco Switch ConfigurationCCTV InstallationBio-Metric attendance InstallationAccess Lock Doors Installation2. Ramada Encore(Technical Support)24 Online Server Configure and Installation3. Hotel Sita Saran(as field in-charge and technical personnel)Network Design and ImplementationMikrotk Router ConfigurationWireless Device(Unifi AC-LR) Configuration and InstallationWiFi Hotspot Configuration Show less

Job & Responsibilities:Providing Customer Call Support and Troubleshoot(L1 & L2)Monitor and Analyze Network Network troubleshootsDay-to-day report documentationOpening and closing technical related ticketsMonitoring and Maintaining surveillance CamerasMonitoring Servers 24X7Coordinating with field team to solve the issue in timeAnalysis daily/weekly/monthly call log report to ensure quality service Software Used:Nagios : System/Server monitoring… Show more Job & Responsibilities:Providing Customer Call Support and Troubleshoot(L1 & L2)Monitor and Analyze Network Network troubleshootsDay-to-day report documentationOpening and closing technical related ticketsMonitoring and Maintaining surveillance CamerasMonitoring Servers 24X7Coordinating with field team to solve the issue in timeAnalysis daily/weekly/monthly call log report to ensure quality service Software Used:Nagios : System/Server monitoring toolCacti: Network monitoring And Graphing ToolZabbix : Network monitoring toolWinbox: Client And Network monitoring toolServers Used:Radius Server : Administration and Billing SoftwareMikrotik Server : Routing and Bandwidth Management Software Windows Remote Server Show less