Mokertrip is a Chinese online travel agency, which cooperates with Chinese biggest OTAs including Ctrip, LY.com, Mafengwo, Ali-trip, and Fliggy. It sold products to over 15,000 + customers and generated annual revenue of 2.5 million dollars.In charge of determining customers' needs and desires and personalizing travel route through social media; created 94 day-tour packages and customized 73 chartered tours; achieve 4.8/5.0 customer satisfaction. Took part in the supplier relationship management (SRM) through providing feedback on a consistent basis.Leverage data insights including daily customer visits, conversion ratio and segmentation report to inform marketing decisions to improve and deliver one-stop solutions to over clients.