Shivam Vaish Email & Phone Number

Noida, Up, In

India

Pre-Engagement:Engagement Kickoff.Review and understand the signed statement of work and contract.Ensure that the delivery team is briefed on the deliverables and milestones of the project.Coordinate all pre-engagement activities with the Sales team, the Delivery team and the customer.Work with Delivery Managers in acquiring the correct resource(s) for the project.Engagement Execution:Prepare and manage the project timeline and resource plan.Assign team members to specific tasks within the project and deploy resources from other teams inside the company as needed.Ensure timecard are reviewed and submitted on time (weekly and monthly) to the customer, the project management office and accounts.Manage project scrum teams and hold regular team meetings to review current work.Use Agile Methodology to deliver projects.Manage and document project’s Risks, Assumptions, Issues, and Dependencies.Monitor project scope, review, document and approve project change orders.Ensure timely and accurate billing and invoicing of the client.Generate weekly status reports and present the same to the customer and internal leadership.Serve as the first point of escalation, and address customer issues with speed and efficiency.Work with sales teams to generate new business.Engagement Closure:Survey the customer for satisfaction level and feedback.Ensure that the engagement is registered in appropriate systems of record.Plan and execute the project go-live.Drive a project retrospective, document and publish lessons learned.Release project resources.

Noida Area, India

Initiate and participate in kickoff call with the client to freeze the specification requirements and provide project timelines.Develops and delivers daily and weekly status reports for clients, stakeholders, senior management while tracking milestones and dependencies across teams within the project.Collaborate and communicate with other product managers and stakeholders, ensuring all viewpoints are accounted for and that solutions meet all necessary requirements.Own and prioritize a product backlog to keep track of new feature development, change requirements, and user issues/feedback.

Noida Area, India

Work alongside design, development, marketing, and other teams to build delightful, easy-to-use features that solve customer pain points. Define, design and build product features by writing user stories along with developers and designers with detailed acceptance criteria and man days effort required.Schedule weekly review calls with client to discuss project status, mitigate risk and ensure that all stakeholders are on same page.

Noida Area, India

Planned and monitored Social Media presence for several clients leading to an increase in an engagement rate of almost 150% from usual by organic means.Responsible for acknowledging the client’s website requirements and having a one-to-one discussion with the core development team at each step to make the website aesthetically pleasing and technically workable.Actively involved in various SEO efforts (both On and OFF Page) for the client to ensure better indexing by search engines, leading to ranking on top 10 of SERP for few keywords.

Pg Certification In Digital Marketing And Communication, Digital Communication And Media/Multimedia

Bachelor Of Technology

Master Of Business Administration - Mba, Operations Management