I am a Principal Database Administrator at Altera Digital Health, a leading provider of digital health solutions for the global healthcare industry. With over 11 years of experience in the IT field, I have developed a strong expertise in Tech Leadership, Program Management, Database Administration, and Tech Support. I hold several certifications, including Microsoft Certified Professional, Administering Microsoft SQL Server 2012 Databases, and ITIL Foundation Certificate in IT Service Management.As a Principal Database Administrator, I lead a high-performing team in successfully implementing EHR across key projects, resulting in a remarkable 25% YoY increase in Monthly Active Users. I also oversee the database performance, security, and maintenance for US, UK, and Singapore clients, achieving improved SLA targets and customer satisfaction. Additionally, I train and mentor junior team members, enhancing their technical skills and performance. One of my core competencies is Behavior-Driven Development (BDD), which I have applied in various projects to optimize software functionality and quality. I am passionate about Bug Busting and Tech Testing, and I use effective Testing Strategies and Agile Testing methodologies to deliver Testing Excellence.