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Shweta Rakshe Email & Phone Number

Sr Business system Analyst Scrum CSM certified at Wrike
Location: Bengaluru, Karnataka, India 7 work roles 2 schools
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✓ Verified May 2026 3 data sources Profile completeness 86%

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Current company
Wrike
Role
Sr Business system Analyst Scrum CSM certified
Location
Bengaluru, Karnataka, India
Company size
971 employees

Who is Shweta Rakshe? Overview

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Quick answer

Shweta Rakshe is listed as Sr Business system Analyst Scrum CSM certified at Wrike, a company with 971 employees, based in Bengaluru, Karnataka, India. AeroLeads shows a matched LinkedIn profile for Shweta Rakshe.

Shweta Rakshe previously worked as Scrum Master Sr Business System Analyst at Wrike and Sr software engineer (Zendesk Admin) at Xoriant. Shweta Rakshe holds Master Of Computer Applications - Mca from Savitribai Phule Pune University.

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Wrike

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Profile bio

About Shweta Rakshe

As a Scrum Master:Facilitated Agile ceremonies, including daily stand-ups, sprint planning, retrospectives, and reviews.Coached teams on Agile principles, fostering continuous improvement and effective collaboration.Worked closely with Product Owners to refine backlogs and ensure alignment with business goals.As a Business Analyst:Conducted thorough requirements gathering, translating business needs into actionable user stories and technical specifications.Collaborated with stakeholders to identify opportunities for process improvement and technology solutions.Analysed data to drive decision-making, support strategic initiatives and optimizing workflows.AchievementsSuccessfully led multiple migrations and system upgrades, minimizing downtime and ensuring smooth transitions.Improved team productivity and efficiency by implementing tailored Jira workflows and automation.Enhanced customer satisfaction by optimizing Zendesk configurations, reducing ticket resolution times.Previous Job ExperiencesZendesk & Jira Admin Spearheaded the optimization of customer support and project management tools, driving better performance and user satisfaction.Scrum Master: Led cross-functional teams in delivering high-quality products within set timelines, fostering a culture of collaboration and continuous improvement.Business Analyst: Played a key role in translating business requirements into technical solutions, ensuring alignment between stakeholders and development teams.This blend of technical expertise and project management experience has enabled me to deliver high-impact results across various industries and team environments.

Current workplace

Shweta Rakshe's current company

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Wrike
Wrike
Sr Business system Analyst Scrum CSM certified
san jose, california, united states
Website
wrike.com
Employees
971
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7 roles

Shweta Rakshe work experience

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Scrum Master Sr Business System Analyst

Current
Wrike

Bengaluru, Karnataka, India

Mar 2024 - Present

Sr Software Engineer (Zendesk Admin)

Xoriant

Pune, Maharashtra, India

⦁ Responsible for managing and configuring the Zendesk platform to ensure smooth customer support operations.⦁ Manage Zendesk security, including roles, profiles, sharing rules, workflows, and groups, defining roles such as account owners, administrators, agents, light agents, or custom roles.⦁ Assist in building custom reports, dashboards, and workflows.

Feb 2023 - Jul 2023

Scrum Master

Cae

Pune, Maharashtra, India

⦁ Research and identify solutions to React Native-based Mobile/ Web application software, hardware issues as well as rest API testing.⦁ Diagnose and troubleshoot technical issues on MAC and Windows, including account setup, operating system, and network configuration.⦁ Ask customers targeted questions to understand the root cause of the problem quickly..

Jun 2021 - Dec 2022

Technical Consultant (Scrum Master)

Synechron

Pune, Maharashtra, India

Conducting API testing using tools such as Postman. Help the Product Owner maintain the product backlog and prioritize work.Creating and executing test plans and test cases to ensure API functionality and performance.Organize and lead daily stand-ups, sprint planning sessions, sprint reviews, and retrospectives.Ensure that meetings are productive.

Oct 2017 - Apr 2021

Jira Admin

Cdk Global

Configure and customize Jira to meet the specific needs of different teams and projects.Create and manage custom workflows, fields, screens, permissions and migration. Manage user access and permissions in Jira. Integrate Jira with other tools and platforms as needed. Manage and configure Jira plugins to enhance functionality. Develop and execute test.

Apr 2016 - Aug 2017

Quality Specialist

Vodafone
  • Analysing the problems that have been reported and supplying solutions.
  • Served as point of escalation for complex customer issues, capturing timely resolution to drive client retention.
  • Addressed technical difficulties by quickly identifying and troubleshooting customer issues to achieve timely first-time resolution.
  • Monitor emails and reply to the Team lead or concern person about the resolution for queries or incident raised.
  • Correcting Database as per the incident raised
Mar 2015 - Apr 2016

Technical Engineer

Silicon Technologies Pvt Lt..

Pune, Maharashtra, India

  • Extracting the data of client through SQL queries with the help of Registry practice connector and refine it into meaningful data and submit it to the CMS.
  • Installed and set up applications for clients to provide programmes for projects.
  • Used support tickets to track and speed up incidents.
  • Consulting with clients to assess technical needs and recommend solutions to ensure rapid implementation of Figmd technology and processes.
  • Reports to their immediate supervisor supplying regular input on all account activity, including status and call reports on a regular basis.
Jun 2011 - Feb 2015
Team & coworkers

Colleagues at Wrike

Other employees you can reach at wrike.com. View company contacts for 971 employees →

PI Pratik Irpate Pratik Irpate Colleague at Wrike Bangalore Urban, Karnataka, India, India View → LM Laura Muttoni Laura Muttoni Colleague at Wrike Prague Metropolitan Area, Czech Republic View → TH Tetyana Hrozova Tetyana Hrozova Colleague at Wrike Brno, South Moravia, Czechia, Czech Republic View → LB Lizaveta Bykava Lizaveta Bykava Colleague at Wrike Prague, Czechia, Czech Republic View → AS Andrei Stoetskii Andrei Stoetskii Colleague at Wrike Limassol, Cyprus, Cyprus View → SG Svetlana Goldberg Svetlana Goldberg Colleague at Wrike Nicosia, Cyprus, Cyprus View → AK Aleksei Kozlov Aleksei Kozlov Colleague at Wrike Prague, Czechia, Czech Republic View → ИБ Ирина Белова Ирина Белова Colleague at Wrike Russia, Russian Federation View → MK Muneen Khan Muneen Khan Colleague at Wrike Karāchi, Sindh, Pakistan, Pakistan View → RM Regina Mazur Regina Mazur Colleague at Wrike Nicosia, Cyprus, Cyprus View →
2 education records

Shweta Rakshe education

FAQ

Frequently asked questions about Shweta Rakshe

Quick answers generated from the profile data available on this page.

What company does Shweta Rakshe work for?

Shweta Rakshe works for Wrike.

What is Shweta Rakshe's role at Wrike?

Shweta Rakshe is listed as Sr Business system Analyst Scrum CSM certified at Wrike.

Where is Shweta Rakshe based?

Shweta Rakshe is based in Bengaluru, Karnataka, India while working with Wrike.

What companies has Shweta Rakshe worked for?

Shweta Rakshe has worked for Wrike, Xoriant, Cae, Synechron, and Cdk Global.

Who are Shweta Rakshe's colleagues at Wrike?

Shweta Rakshe's colleagues at Wrike include Pratik Irpate, Laura Muttoni, Tetyana Hrozova, Lizaveta Bykava, and Andrei Stoetskii.

How can I contact Shweta Rakshe?

You can use AeroLeads to view verified contact signals for Shweta Rakshe at Wrike, including work email, phone, and LinkedIn data when available.

What schools did Shweta Rakshe attend?

Shweta Rakshe holds Master Of Computer Applications - Mca from Savitribai Phule Pune University.

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