Client Account Manager
CurrentI bring a diverse skill set tailored to managing automotive clients and executing marketing programs like PPC, Meta Ads etc. My expertise includes working with clients across Canada, the US, the UK, and Australia. Strategic Decision-Making through Analytics: I regularly review performance metrics using tools like Google Analytics, making informed decisions to optimize campaigns and drive client success.Client Relationship Management: I am highly skilled at building and… Show more I bring a diverse skill set tailored to managing automotive clients and executing marketing programs like PPC, Meta Ads etc. My expertise includes working with clients across Canada, the US, the UK, and Australia. Strategic Decision-Making through Analytics: I regularly review performance metrics using tools like Google Analytics, making informed decisions to optimize campaigns and drive client success.Client Relationship Management: I am highly skilled at building and maintaining strong relationships with clients through phone calls, texts, emails, and face-to-face meetings. This ensures seamless communication and trust in our partnerships.Project Management and Multitasking: I excel in handling multiple responsibilities and deadlines across various clients, ensuring projects stay on track while consistently delivering quality results.Team Leadership and Delegation: I have a strong ability to prioritize tasks and delegate responsibilities effectively to my team, ensuring smooth project execution and timely completion.Performance Reporting: I provide timely, accurate reporting to key stakeholders in the client’s organization. This includes leading weekly strategy meetings to share project updates, performance insights, and recommendations for improvement.Stakeholder Engagement and Navigation: I have a keen understanding of the unique personalities and goals of each stakeholder within client organizations. My ability to navigate different levels within the organization allows me to secure stakeholder buy-in as needed to drive project success.Custom Real-Time Reporting: I build and update real-time client reporting using tools like Databox and Google Data Studio to maximize campaign effectiveness.Collaboration with Operations Teams: I collaborate with operations teams to implement digital strategies, ensuring prompt incorporation of client feedback to optimize results and achieve objectives. Show less