Shweta Mishra

Shweta Mishra Email and Phone Number

Manager, Analytics and Technical Account @ Tangam Systems
Waterloo, ON, CA
Shweta Mishra's Location
Waterloo, Ontario, Canada, Canada
Shweta Mishra's Contact Details

Shweta Mishra work email

Shweta Mishra personal email

About Shweta Mishra

IT professional having 8+ years in analytics and project management. I have always loved numbers and use data analysis in combination with business instinct to drive change. In constant search of process excellence I look to Lean Six Sigma and Continuous improvement principles for guidance and have championed various initiatives using these methodologies.Specialties: Business Analytics, Business Intelligence, Tableau Dashboards, Business Process Management, Continuous Improvement, Lean and Six Sigma Principles, Project Management Methodology

Shweta Mishra's Current Company Details
Tangam Systems

Tangam Systems

View
Manager, Analytics and Technical Account
Waterloo, ON, CA
Employees:
75
Shweta Mishra Work Experience Details
  • Tangam Systems
    Manager, Analytics And Technical Account
    Tangam Systems
    Waterloo, On, Ca
  • Tangam Systems
    Manager, Analytics
    Tangam Systems Jan 2021 - Present
  • Tangam Systems
    Senior Business Analyst
    Tangam Systems Sep 2019 - Dec 2020
    Kitchener, Canada Area
  • Tangam Systems
    Business Analyst
    Tangam Systems Oct 2016 - Sep 2019
    Kitchener, Canada Area
  • Kennametal
    Bi Business Analyst
    Kennametal Aug 2012 - Dec 2015
    Bengaluru Area, India
    Took rough feature requests and turned them into detailed business requirements. Determined the specifics of a report’s design and functionality by communicating with business users and functional teams.Increased BI and Reporting user base significantly by providing highest quality customer support and accurate data. Completed multiple reports and dashboard in Sales and Production Planning modules. Helped business users with key insights and data discovery. Tools Used: Tableau, SAP HANA, SAP BW
  • Kennametal
    Service Management– Bi Team
    Kennametal Jan 2014 - Sep 2015
    Bengaluru Area, India
    Analyzed metrics for Service Requests and Incidents in BI Team thru Service-Now tool. Determined top addressable issues by analyzing stats and led team to resolve these issues ensuring SLA complianceIncreased First Call Resolution significantly for Helpdesk by maintaining Issue logs and Knowledge Base Articles in BI space
  • Kennametal
    Lean Steering Member – Applications
    Kennametal Jul 2013 - Jun 2015
    Part of the Lean Operations Team to identify opportunities for soft and hard savings in IT service and delivery spaceGuided Application team in the usage of Continuous Improvement methodologies to drive improvements in IT service delivery and support resulting in soft savings of $100K.Established and rolled out better development practices for BI team to improve productivity and report quality. Introduced standard requirement templates, BI Governance process and RACI matrix for clear definition of roles.
  • Kennametal Inc
    Associate, Information Technology Leadership Program
    Kennametal Inc Jun 2010 - Jul 2012
    Responsible for working with Project Managers to drive project delivery and organizational best practices As Part of PMO team worked with project managers to track and report on project execution, project communication, project budgeting and scheduling for SAP upgrade projectsModeled Standard Operating Procedures in ARIS and trained and supervised cross functional teams in US and Asia on Business Process Modeling.
  • Idea Cellular Ltd
    Intern
    Idea Cellular Ltd May 2009 - Jul 2009
    Undergone Summer Internship at Idea Cellular Ltd., on Market Analysis and Service Quality. Undertook brand surveys that helped in understanding level of brand awareness present among the mobile customers for Idea.Also performed Kano analysis for improvisation of products and plans for post paid customers of Idea.

Shweta Mishra Skills

Business Intelligence Business Analysis Project Management Sap Requirements Analysis Business Objects Team Management Business Process Management Integration Sap Bw Analysis Process Improvement Six Sigma Analytics Sap Erp Software Project Management Tableau Data Analysis Project Management Office Itil Certified It Service Management Sap Hana Business Process Improvement Business Requirements Project Delivery Sap Products Sdlc Sql Information Technology Sap Netweaver Business Warehouse Agile Methodologies Analytical Skills Pmo Scrum Product Management Email Marketing

Shweta Mishra Education Details

Frequently Asked Questions about Shweta Mishra

What company does Shweta Mishra work for?

Shweta Mishra works for Tangam Systems

What is Shweta Mishra's role at the current company?

Shweta Mishra's current role is Manager, Analytics and Technical Account.

What is Shweta Mishra's email address?

Shweta Mishra's email address is vi****@****ail.com

What schools did Shweta Mishra attend?

Shweta Mishra attended Abv-Indian Institute Of Information Technology And Management, College Of Engineering Roorkee, St. Joseph's Academy.

What are some of Shweta Mishra's interests?

Shweta Mishra has interest in Fitness Enthusiast, Travelling, Education, Trekking, Environment.

What skills is Shweta Mishra known for?

Shweta Mishra has skills like Business Intelligence, Business Analysis, Project Management, Sap, Requirements Analysis, Business Objects, Team Management, Business Process Management, Integration, Sap Bw, Analysis, Process Improvement.

Who are Shweta Mishra's colleagues?

Shweta Mishra's colleagues are Nicole Wood, Sunil Mukul, Kaushalya Thewarapperuma, Nicolas Buccongello, Valentina Garzon, Jane Lu, Jj Gough.

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