Shwetha M

Shwetha M Email and Phone Number

Customer success Manager @DIFC / Events
Shwetha M's Location
Dubai, United Arab Emirates, United Arab Emirates
About Shwetha M

With over 8 years of dynamic experience as a visual merchandiser, I have consistently crafted captivating brand narratives through innovative displays and strategic spatial design. I am a creative professional skilled in designing and implementing effective visual solutions for the retail industry, with a strong background in fashion design, trend analysis, and styling, complemented by excellent communication and collaboration skills.Currently, I serve as a Customer Success Manager in the fintech and AI events space, where I combine my expertise in event management with a focus on client satisfaction. I thrive at the intersection of creativity and meticulous planning, delivering unforgettable experiences that engage audiences and exceed client expectations. By seamlessly integrating my background in visual merchandising with event coordination, I specialize in transforming spaces into immersive environments that resonate with attendees. My passion lies in translating brand identities into tangible, sensory experiences that leave a lasting impact.

Shwetha M's Current Company Details

Customer success Manager @DIFC / Events
Shwetha M Work Experience Details
  • H&M
    Visual Merchandiser
    H&M Aug 2022 - Mar 2024
    Dubai, United Arab Emirates
    Worked with floor plans and window displays for the store (32000sq.ft).● Worked for flagship store (Mall of Emirates) in UAE.● Ensuring the display is in line with our company image standards and current guidelines.● Finalizing designs and creating detailed floor layoutsfor display areas.● Working in close collaboration with Regional VM on qualitative and photographicfeedback.● Implementing and ensuring visual displays merchandising integrity.● Creating display to… Show more Worked with floor plans and window displays for the store (32000sq.ft).● Worked for flagship store (Mall of Emirates) in UAE.● Ensuring the display is in line with our company image standards and current guidelines.● Finalizing designs and creating detailed floor layoutsfor display areas.● Working in close collaboration with Regional VM on qualitative and photographicfeedback.● Implementing and ensuring visual displays merchandising integrity.● Creating display to promote new and seasonal product launches.● Prepared several creative designs based on the guidelines in revamping floor plan andmerchandise for 3200sqmt area.● Involved in discussions and implementation of rotation and store zoning of productcategories in collaboration with store staff.● Partnered with store managers and Department heads to efficiently support currenttrends with visuals to implement key product displays, promotions, and store layoutchanges.● Neat and clean floor throughout the day during sale and non-sale period by guiding allthe Sales Executives, hence contributing to the success of the store.● Monitored and replenished props and visual merchandising tools and restructuredaccording to available stock.● Have trained and conducted workshops for VM and store staff teams on visualmerchandising standards and display strategy.● Proved successful working within tight deadlines and fast-paced atmosphere.● Analyzed sales data and customer feedback to develop creative solutions to improvecustomer experience. Show less
  • Mma Design
    Business Development Manager
    Mma Design Apr 2021 - Mar 2022
    Bengaluru, Karnataka, India
    Lead generations, Get knowledge of competitors.● Build relationships with new and existing client base.● Developing relationships with Architects, interior design companies, corporate &hospitality clients● Responsibility for delivering gross margin and turnover contribution targets.● Presentation of information about company's products to potential customers● Ownership of personal sales target and delivery activity that drives achievement.● Developing sufficient new… Show more Lead generations, Get knowledge of competitors.● Build relationships with new and existing client base.● Developing relationships with Architects, interior design companies, corporate &hospitality clients● Responsibility for delivering gross margin and turnover contribution targets.● Presentation of information about company's products to potential customers● Ownership of personal sales target and delivery activity that drives achievement.● Developing sufficient new customers that enables to deliver quarterly/annual targets.● High levels of customer facing activity that drives sales contribution and a pipeline ofOpportunities.● Consultative selling to develop business in line with their business plan and personalsales.● Providing quotations to clients and payment follow-ups from time to time.● Co-ordinate purchase orders and issuing Performa Invoices.● Maintaining and monitoring project plans, Organizing, attending, and participating inclient meetings.● Preparing necessary presentation materials for meetings, documenting, and followingup on important actions and decisions from meetings.● Ensuring project deadlines are met as per committed schedules.● Coordinate with operations team and visit sites post installation to check forfeedback/snags and rectification against delivered materials.● Ensuring projects adhere to frameworks and all documentation is maintainedappropriately for each project. Show less
  • H&M
    Visual Merchandiser
    H&M Nov 2016 - Mar 2021
    Bangalore
  • Home Centre India
    Visual Merchandiser
    Home Centre India Jun 2015 - Sep 2016
    Mangalore Area, India
    *Business Growth*Manage development of creative and innovative Visual Merchandising solutions for the concept to maximize market share*Plan and manage visual merchandising tasks to minimize expenditure and maximize productivity within the allocated budget*Maximize market share using visual merchandising skill and business awarenessVisual Merchandising Plan and Design*Manage, conceptualize and ensure implementation of the Brand Visual StrategyCo-ordinate with Buyers… Show more *Business Growth*Manage development of creative and innovative Visual Merchandising solutions for the concept to maximize market share*Plan and manage visual merchandising tasks to minimize expenditure and maximize productivity within the allocated budget*Maximize market share using visual merchandising skill and business awarenessVisual Merchandising Plan and Design*Manage, conceptualize and ensure implementation of the Brand Visual StrategyCo-ordinate with Buyers, Marketing, Store Operations, Projects in determining specific visual merchandising needs for conceptualization and design of Visual Merchandising solutions such as fixtures, image photos and point of sale materials etc*Ensure development and implementation of effective Visual Merchandising standards and methods*Supervise development of creative and innovative Visual Merchandising seasonal concept solutions*Coordinate with Brand Management team to maintain a detailed knowledge of the concept merchandise*Manage construction and documentation of in-store creatives and window guidelines*Plan and develop concept Dcor and windows*Plan and ensure development of New Season and Brand update store set ups*Conducts market research/audit/monitor competitors and understand the latest trends*Assess and recommend action to Visual Merchandising team regarding brand presentation issues, promotions and events, and training issues related to visual merchandising standards*Ensure development and training of In-store Visual Merchandisers, on merchandising standards, space planning and store layout and other visual merchandising techniques*Supervise accurate execution of in store visual merchandising display and standards*Supervise implementation of new season setup and brand update in stores*Manage and supervise VM Coordinators and Visual Merchandisers*Monitor team development and facilitate complaint resolution. Show less
  • Giles Brooker Academy
    Administration And Liaison Officer
    Giles Brooker Academy May 2014 - Jan 2015
    Manipal
    administration and GBE student counselling.Administrative AssistantClient Services: Communicate effectively and efficiently using telephone, internet andface to face Provide excellent customer serviceAdministration Services: Maintain Chairman’s diary Maintain records and manage information Establish and maintain a clients and external contacts Maintain good filing systems Prepare agenda and minutes of meetings Participate in… Show more administration and GBE student counselling.Administrative AssistantClient Services: Communicate effectively and efficiently using telephone, internet andface to face Provide excellent customer serviceAdministration Services: Maintain Chairman’s diary Maintain records and manage information Establish and maintain a clients and external contacts Maintain good filing systems Prepare agenda and minutes of meetings Participate in project teams where appropriate, investigating issuesand assisting in research, analysis, report writing and assessment. Show less
  • Tech2People Health Care And Education Private Limited
    Ielts Trainer,Manager (Operations)
    Tech2People Health Care And Education Private Limited Jan 2013 - Apr 2014
    Manipal
  • Shahi Exports Pvt Ltd
    Merchandiser Intern
    Shahi Exports Pvt Ltd Mar 2008 - May 2008
    Sarjapur Bangalore

Shwetha M Skills

Trend Analysis Fashion Design Window Displays Styling Tech Packs Communication Skills Pattern Apparel Temporary Displays Draping Fashion Shows Mood Boards Visual Solutions Trend Mannequin Styling Fashion Illustration

Shwetha M Education Details

  • Mangalore University
    Mangalore University
    Fashion/Apparel Design
  • Indrali English Medium High School Udupi
    Indrali English Medium High School Udupi
  • Mgm
    Mgm

Frequently Asked Questions about Shwetha M

What is Shwetha M's role at the current company?

Shwetha M's current role is Customer success Manager @DIFC / Events.

What schools did Shwetha M attend?

Shwetha M attended Mangalore University, Indrali English Medium High School Udupi, Mgm.

What skills is Shwetha M known for?

Shwetha M has skills like Trend Analysis, Fashion Design, Window Displays, Styling, Tech Packs, Communication Skills, Pattern, Apparel, Temporary Displays, Draping, Fashion Shows, Mood Boards.

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