Shwetha Srinivasan Email & Phone Number

Seattle, WA, US

New York, NY, US

- DROM B8107: Service Operations Management by Prof.Medini Singh

Seattle, WA, US

• Streamlined continuous improvement initiatives by identifying process bottlenecks via value stream mapping, analyzed historical KPI trends on PowerBI, and conducted engagement surveys, enhancing service levels worth.
• Revamped sorter balancing by optimizing floor layouts and automating allocation in Tableau, reducing data collation time by 5 hours.
• Led a team of 40+ associates as an interim Area Manager to perform end-to-end processes, sustaining service level KPIs above 85%.
• Launched the site’s first Diversity, Equity & Inclusion (DEI) newsletter to boost employee engagement during Prime Week by 7%.

Chicago, Illinois, US

New York, New York, US

St. Paul, MN, US

• Executed portfolio rationalization and alternate sourcing initiatives with R&D, suppliers, and procurement teams by assessing product complexities to preserve existing supply continuity, increasing sales margins by.
• Transformed inventory health with sales & marketing teams by auditing and relocating excess and obsolescent products worth $1M.
• Spearheaded an end-to-end customer introduction project by developing a supplier network to purchase additional raw materials in shorter lead times and reorganized production planning with contract manufacturers.
• Pioneered a Material Resource Planning (MRP) dashboard to track weekly replenishments and maintain safety stock levels above 95%.
• Surpassed forecast accuracy and service metrics via S&OP cycles and continuous improvement projects by 7% and 12% respectively.
• Strengthened material resiliency of raw materials in collaboration with procurement across India, Middle East, and Africa.

St. Paul, MN, US

• Centralized supplier qualifications system and quality management in the manufacturing teams by identifying gaps in Bill of Materials (BOM) specifications, reducing customer complaints across Asia Pacific, Middle East.
• Simplified stock count process by implementing an Excel dashboard to strengthen inventory analysis and reduce material loss by 5%.
• Outlined quality and reliability practices in partnership with OEMs, vendors, and shop floor associates to minimize defects by 8%.
• Conceptualized and digitized ‘Quality Alerts’ system across Asia Pacific, Middle East, Africa, and the US to train the quality and production teams in lean manufacturing concepts, quality management tools, and project.

Vellore, Tamil Nadu, IN

• Coordinated accreditation work with 10 faculty members and 20 course representatives.
• Organized all cultural and volunteering events via student clubs and chapters.
• Mentored a team of 16 students for cultural fest ‘Riviera-2019’.

St. Paul, MN, US

• Generated $10k savings via insourcing initiatives of housekeeping products by creating a network of local suppliers across India to reduce dependency on imports and avoid extended lead times.
• Created a weekly freight tracker for six warehouses across India to identify cost reduction per products and improved routing plan on an automated Excel dashboard via macros and VBA.

Master Of Science - Ms, Management Science & Engineering

Bachelor Of Technology, Chemical Engineering