Shyam Kumar

Shyam Kumar Email and Phone Number

Operations Manager @ Chakra Cloud Security Solutions
Shyam Kumar's Location
Bengaluru, Karnataka, India, India
About Shyam Kumar

Video Analytics, Product Support Manager, Data Networking, IP Surveillance, CCTV, Pre-Sales, Post Sales, Project Management, Project Lead,

Shyam Kumar's Current Company Details
Chakra Cloud Security Solutions

Chakra Cloud Security Solutions

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Operations Manager
Shyam Kumar Work Experience Details
  • Chakra Cloud Security Solutions
    Operations Manager
    Chakra Cloud Security Solutions Jun 2024 - Present
    Bengaluru, Karnataka, India
  • Camsecure Ai
    Sr. Systems Engineer
    Camsecure Ai Apr 2023 - Jun 2024
    Bengaluru, Karnataka, India
  • Chakra Cloud Security Solutions
    Sr. Technical Engineer
    Chakra Cloud Security Solutions Aug 2020 - Mar 2023
    Bengaluru, Karnataka, India
    VIDEO ANALYTIC SYSTEM:Chakrasecure Supporting Video Analytic Software Vaidio® ( IronYun® ) Knowledge of VIDEO ANALYTIC Systems:1. Installation of VAIDIO application.2. Installation of Face Recognition (FR), License Plate Recognition (LPR) Server, and Classification Server.3. Integration 3rd party VMS (Milestone, Genetec) with VAIDIO application.4. Configuration for FR, ANPR, Tripwire, Trespass, Loitering, Vehicle Congestion, People count 5. Hardware… Show more VIDEO ANALYTIC SYSTEM:Chakrasecure Supporting Video Analytic Software Vaidio® ( IronYun® ) Knowledge of VIDEO ANALYTIC Systems:1. Installation of VAIDIO application.2. Installation of Face Recognition (FR), License Plate Recognition (LPR) Server, and Classification Server.3. Integration 3rd party VMS (Milestone, Genetec) with VAIDIO application.4. Configuration for FR, ANPR, Tripwire, Trespass, Loitering, Vehicle Congestion, People count 5. Hardware, Software, and Network Trouble ShootingRESPONSBILITES @ PRESENT COMPANY1. Provided customer support for software installation for Video Analytic Vaidio products.2. Supported Video Analytic System software and hardware, operating systems, and network communications by troubleshooting related issues.3. They the reduced workload of escalations and maintained their timely feedback to management.4. Wrote technical documents related to current products that were published on the company's Support site.5. Make training videos related to current products that were published on the company’s support site.6. Wrote troubleshooting contents to the troubleshooting documents which will face new issues found in the current products.7. Conducting training for Clients, System Integrators, and Operational teams related to current products. Show less
  • Safepro Video Security Research Labs
    Unit Lead- Project Co-Ordination
    Safepro Video Security Research Labs Sep 2018 - Aug 2020
    Bengaluru, Karnataka, India
    - Provide superior technical support and service to the Safepro customer base- Provide Remote, Onsite and Offsite Support to our customers across the India.- Interface with the field, sales and service organizations and directly with the customer base on critical escalations and call resolution- Manage and develop the support teams, including hiring, professional development and proactive project work- Design, develop, and implement processes, systems, and technology to support… Show more - Provide superior technical support and service to the Safepro customer base- Provide Remote, Onsite and Offsite Support to our customers across the India.- Interface with the field, sales and service organizations and directly with the customer base on critical escalations and call resolution- Manage and develop the support teams, including hiring, professional development and proactive project work- Design, develop, and implement processes, systems, and technology to support and enhance the technical support function, including workflow and incident management- Develop and implement practices that measure the effectiveness and performance of the Technical Support Function- Work with Safepro engineering team to implement formal feedback mechanisms for incidents, causes, and resolutions, Show less
  • Svnt Infotech Private Limited
    Network Engineer
    Svnt Infotech Private Limited Jan 2014 - Oct 2018
    Bengaluru, Karnataka, India
    Designing and implementation of LAN, WAN, WLAN, and IP Surveillance based networks.- Installation, Configuration, monitoring and troubleshooting of CCTV system & NVR issues- Planning and designing of OFC, UTP based LAN infrastructure.- Monitoring of Bandwidth Utilization using Network administrative tools- Documentation and Reporting.- Experience with TCP/IP and Ethernet and working with high-speed networking products like Gigabit modules.- Planning, Design, and… Show more Designing and implementation of LAN, WAN, WLAN, and IP Surveillance based networks.- Installation, Configuration, monitoring and troubleshooting of CCTV system & NVR issues- Planning and designing of OFC, UTP based LAN infrastructure.- Monitoring of Bandwidth Utilization using Network administrative tools- Documentation and Reporting.- Experience with TCP/IP and Ethernet and working with high-speed networking products like Gigabit modules.- Planning, Design, and Implementation of IP Surveillance CCTV Network System.- Preparation of Projected proposal for Data and Video Networking.- Productivity knowledge for Data and Video Network System.- Structured cabling and Design solution for Data and Video Network.- Presales skills for Data and Video Network. Show less

Shyam Kumar Education Details

  • Gulagannavar Polytechnic
    Gulagannavar Polytechnic
    Mechanical Engineering
  • Sharada Vidyaniketan School
    Sharada Vidyaniketan School
    Sslc

Frequently Asked Questions about Shyam Kumar

What company does Shyam Kumar work for?

Shyam Kumar works for Chakra Cloud Security Solutions

What is Shyam Kumar's role at the current company?

Shyam Kumar's current role is Operations Manager.

What schools did Shyam Kumar attend?

Shyam Kumar attended Gulagannavar Polytechnic, Sharada Vidyaniketan School.

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