Shyam Kumar Email & Phone Number

Bengaluru, Karnataka, India

Bengaluru, Karnataka, India

Bengaluru, Karnataka, India

VIDEO ANALYTIC SYSTEM:Chakrasecure Supporting Video Analytic Software Vaidio® ( IronYun® ) Knowledge of VIDEO ANALYTIC Systems:1. Installation of VAIDIO application.2. Installation of Face Recognition (FR), License Plate Recognition (LPR) Server, and Classification Server.3. Integration 3rd party VMS (Milestone, Genetec) with VAIDIO application.4. Configuration for FR, ANPR, Tripwire, Trespass, Loitering, Vehicle Congestion, People count 5. Hardware… Show more VIDEO ANALYTIC SYSTEM:Chakrasecure Supporting Video Analytic Software Vaidio® ( IronYun® ) Knowledge of VIDEO ANALYTIC Systems:1. Installation of VAIDIO application.2. Installation of Face Recognition (FR), License Plate Recognition (LPR) Server, and Classification Server.3. Integration 3rd party VMS (Milestone, Genetec) with VAIDIO application.4. Configuration for FR, ANPR, Tripwire, Trespass, Loitering, Vehicle Congestion, People count 5. Hardware, Software, and Network Trouble ShootingRESPONSBILITES @ PRESENT COMPANY1. Provided customer support for software installation for Video Analytic Vaidio products.2. Supported Video Analytic System software and hardware, operating systems, and network communications by troubleshooting related issues.3. They the reduced workload of escalations and maintained their timely feedback to management.4. Wrote technical documents related to current products that were published on the company's Support site.5. Make training videos related to current products that were published on the company’s support site.6. Wrote troubleshooting contents to the troubleshooting documents which will face new issues found in the current products.7. Conducting training for Clients, System Integrators, and Operational teams related to current products. Show less

Bengaluru, Karnataka, India

- Provide superior technical support and service to the Safepro customer base- Provide Remote, Onsite and Offsite Support to our customers across the India.- Interface with the field, sales and service organizations and directly with the customer base on critical escalations and call resolution- Manage and develop the support teams, including hiring, professional development and proactive project work- Design, develop, and implement processes, systems, and technology to support… Show more - Provide superior technical support and service to the Safepro customer base- Provide Remote, Onsite and Offsite Support to our customers across the India.- Interface with the field, sales and service organizations and directly with the customer base on critical escalations and call resolution- Manage and develop the support teams, including hiring, professional development and proactive project work- Design, develop, and implement processes, systems, and technology to support and enhance the technical support function, including workflow and incident management- Develop and implement practices that measure the effectiveness and performance of the Technical Support Function- Work with Safepro engineering team to implement formal feedback mechanisms for incidents, causes, and resolutions, Show less

Bengaluru, Karnataka, India

Designing and implementation of LAN, WAN, WLAN, and IP Surveillance based networks.- Installation, Configuration, monitoring and troubleshooting of CCTV system & NVR issues- Planning and designing of OFC, UTP based LAN infrastructure.- Monitoring of Bandwidth Utilization using Network administrative tools- Documentation and Reporting.- Experience with TCP/IP and Ethernet and working with high-speed networking products like Gigabit modules.- Planning, Design, and… Show more Designing and implementation of LAN, WAN, WLAN, and IP Surveillance based networks.- Installation, Configuration, monitoring and troubleshooting of CCTV system & NVR issues- Planning and designing of OFC, UTP based LAN infrastructure.- Monitoring of Bandwidth Utilization using Network administrative tools- Documentation and Reporting.- Experience with TCP/IP and Ethernet and working with high-speed networking products like Gigabit modules.- Planning, Design, and Implementation of IP Surveillance CCTV Network System.- Preparation of Projected proposal for Data and Video Networking.- Productivity knowledge for Data and Video Network System.- Structured cabling and Design solution for Data and Video Network.- Presales skills for Data and Video Network. Show less

Diploma Mechanical, Mechanical Engineering

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