Shyam Davey Email & Phone Number

India

Bengaluru, Karnataka, India

• Leading the Product Team into various transformations in the product.• Design and help in developing portal-based solution as part of digital transformation• Build ready to use company assets- Model Office solution for faster implementation and help customer teams with solution guidance.• Responding to RF(X), giving product walkthrough/ demo's and providing analysis support and functional consultation for sales.

Bengaluru, Karnataka, India

• Spearheading the ideation, development & execution of new product development on embedded finance / lending with e-commerce, conducting sprints in collaboration with tech leads, developers & QAs, ensuring delivery of staging product as per business objectives and priorities• Defining the roadmap for the product line of minimum marketable features and minimum viable products to take them to markets• Working closely with CXOs to define product requirements & translate them into user stories; driving solution proposition, prototype, POCs based on competitive analysis & industry trends; assessing impact of work & conducting so-what analysis

Bengaluru Area, India

• Presales consulting and working with sales team through the sales life cycle• RFx responses and Solution conceptualization for unmet requirements• Understanding needs through executive meetings, discovery conversations and mapping of the requirements with the product features• Tailoring of presentations & demo system configuration to address prospect's requirements /pinpoints• Conducting & assisting in user workshop sessions during product evaluations /proof of concepts• Preparations of product collateral's, presentations, and sales artifacts• Build up product awareness through industry conferences/road shows and potential fitment of the solutions across target segments for end-to-end solutions or for components /parts of solutions• Internal functional consulting for product improvement activities with incorporation of sales/pre-sales feedbacks• Leading the functional definitions for conceptualization• Member of Product Review Panel wherein all product features need to be reviewed and approved• Worked with external consultants on solution fitment and identification of gaps to draw up a product road map• Creation of Model Office setups for quick implementationProject: HDI Insurance - Istanbul, Turkey• Involved in entire lifecycle of product-based solution right from Presales to project maintenance phase• Understanding of current business process of legacy system• Conceptualization of to be business model along with detailed study of 33 products covering 6 LoB's for B2B channel• Functional stream head with a team of 5 BA's, 2 testers reporting and 3 technical resources from Vendor team• Documented business process and analyzed to see that they would meet the changing business needs• SPOC between multiple vendors involved in the project along with the team in India

Bengaluru, Karnataka, India

• Internal functional consulting for development/migration of components/modules and product improvement activities with incorporation of sales/pre-sales feedbacks• Leading the functional definitions for conceptualization, wire-framing, prototyping and specification of new solution• Leading the product localization of policy administration system for the European marketProject: POP Insurance - Helsinki, Finland• Involved in entire lifecycle of product-based solution right from Presales to project maintenance phase• Conducted interviews with key business users to collect information on business processes and user requirements and prepared detailed FRS (Functional Requirement Spec) for the GAP's identified• As implementation head, responsible for configuration of the Product at the client site along with 3 consultants• Helped in designing the Product for 100 % online customer, which was first of its kind in Finland.• Performed impact analysis of each of the customization on and authored the Gap document• Managed testing cycles, including test plan creation, development of scripts and co-ordination of user acceptance testing. Project: Product Development (Version 6) • Instrument in redesigning of screens for Motor and Fire LoB by preparing the Visual design and field attributes along with business logic• Totally revamped the Marine LoB screens• Instrument in redesigning and building endorsement specific screens• Helped in creating screen-specific test cases.

Bengaluru North, Karnataka, India

• Presales consulting and working with sales team through the sales life cycle.• Manage and update company assets like user manuals and business process flows.• Review and update test cases for certifying new version of product.Project: Pre-Sales and Consulting • Presales consulting in-charge for solution conceptualization and filling up RFx response.• Instrumental in handling POC's/Demos for Lloyd's Japan, SBIGICL India, ECGC India, Mingtai General Insurance company Taipei, POP Insurance Finland etc.,• Preparing various demo scenario's and standardizing the same across geographies wherein same can be used for demos across geographies• Part of identification of various flows both transactional and configuration and prepare process flow diagrams in Viso for each of the flow. Total of 177 process flows were identified• Managed the outsourcing team for conducting testing on standard base product for new version.Project: Release of New Version (FirstGen Neo 5J)Role: Testing and official Handover from Development Team• Responsible for executing around 330 test cases for functional testing of the Product end to end.• Carried out Regression Testing after the deployment • Prepared the User Manual for the new module developed (Authorization)

Bengaluru, Karnataka, India

Project: HDMF General Insurance Company & AIOI Insurance - Beijing, China• Part of maintenance team and provide offshore support• Responsible for Go live of Critical Mod and 20 Urgent issues in record time of 14 days which was appreciated by the client AIOI• Execute the UAT's shared and Regression test suit before each release made• Trained the IT team with the help of translators to learn FirstGen Project: Reliance General Insurance (XGEN V4.1) • Single handedly implemented BANK assurance product in 45 days right from requirement gathering to implementation along with one developer.• Single handedly managed more than 65 users in Sparsh (division of Reliance General Insurance) Users for caring out day to day operational activities in XGEN after GO-Live• Successfully conducted the UAT and trained the IT Team. Project: Release of New Version (XGEN V4.1) • Managed a team of 6 outsourced testers employees to execute 154 test cases for functional testing of the Product end to end.• Responsible for carrying out Functional testing for the new module Authorization along with user manual creation

Bengaluru, Karnataka, India

Project: ROYAL-SUNDARAM (XGEN V3 and XGEN V4) • Part of the on-site client support team during the critical phases of Integration Testing & Pilot runs.• Single-handedly managed more than 120 users in SBS (Sundaram Business Centre) Users for caring out day to day activities in XGEN• Provide product support to the client by resolving issues related to Product Configuration, Product Accessibility, and onsite coordinator with the development team.Project: HDFC CHUBB (XGEN V3) • Responsible for configuration of the Product at customer site followed by UAT and signoff.• Developed various report for day-to-day use of the product• Responsible for Go live of Critical Mod 2-Automation of NCD and IDV based on the age of vehicle.

Project: PREMIA 10i ImplementationClients: The Oriental Insurance Company Ltd, India• Provide product support to the client by resolving issues related to Product Configuration, Product Accessibility and setup• Design and setup Insurance Products in various business classes such as Automobile, Fire, Engineering, Aviation, Marine, Miscellaneous, and Mediclaim etc• I was part of the back-end support team responsible to fix bugs reported from the client site in a live environment• As a member of the internal testing/Quality control team, I was entrusted with the responsibility of coordinating with the client’s UAT Team. Performed product testing at various levels and was also involved in the preparation of specification documents.• During the early stages of Project Implementation, I was responsible for creating Users, User Menus, Maintaining Access Rights and entitlements, Defying Financial Authorities, User Limits, etc.• I was a member of the team that was responsible for all the Help Desk activities to cater to Customer calls from all over the country. This involved Problem Solving, Product Setup, Customer Interaction, etc.• Trained the clients in handling the application. Given various types of training to the clients, viz, Tallying Premia reports, Trainer’s Training, User Training etc.