As a Senior Software Engineer, my responsibilities included:• Enhanced API performance by refining queries and restructuring tables, cutting latency by 25% and boosting system efficiency by 30%. These improvements made incident analytics faster and more reliable.• Worked with Twilio and Plivo API and SDK to develop features and improve the tracking of call and SMSnotifications, improving the resolution capabilities of issues.• Designed and implemented a… Show more As a Senior Software Engineer, my responsibilities included:• Enhanced API performance by refining queries and restructuring tables, cutting latency by 25% and boosting system efficiency by 30%. These improvements made incident analytics faster and more reliable.• Worked with Twilio and Plivo API and SDK to develop features and improve the tracking of call and SMSnotifications, improving the resolution capabilities of issues.• Designed and implemented a multi-threaded Kafka solution in collaboration with architects to optimize machine traffic processing, boosting system reliability and increasing efficiency by 20% Show less

As a Software Engineer, my tasks included:• Integrated monitoring tools like Grafana, Prometheus, Datadog, New Relic, AWS CloudWatch, CrowdStrike, and Azure Monitor with Zenduty, and these integrations have consistently ranked among the top 10 most popular on the Zenduty.• Integrated GitHub, Slack, Jira, StatusPage, Freshdesk, and Zendesk with Zenduty using Django REST Framework, streamlining incident communication and enhancing customer workflows.• Developed an… Show more As a Software Engineer, my tasks included:• Integrated monitoring tools like Grafana, Prometheus, Datadog, New Relic, AWS CloudWatch, CrowdStrike, and Azure Monitor with Zenduty, and these integrations have consistently ranked among the top 10 most popular on the Zenduty.• Integrated GitHub, Slack, Jira, StatusPage, Freshdesk, and Zendesk with Zenduty using Django REST Framework, streamlining incident communication and enhancing customer workflows.• Developed an automated script using async Python to migrate customer incident management configurations to Zenduty, reducing the onboarding time by approximately 30%.• Successfully introduced key features such as condition-based alert customization, snoozing an incident, and a robust notification system, enhancing incident management and user interaction. Show less

• Transformed user website tracking data for analytics using Apache spark, reducing from 350 columns to two tables with 60 columns each, and compressing 80-90 GB/hour of data by 90%. Enhanced reliability and reduced failure rates.• Led collaborative migration of 100 TB of old data to new tables, ensuring data integrity and consistency.• Created a pipeline to track employee leaves, improving data accuracy and reporting capabilities.• Recognized for my contributions and… Show more • Transformed user website tracking data for analytics using Apache spark, reducing from 350 columns to two tables with 60 columns each, and compressing 80-90 GB/hour of data by 90%. Enhanced reliability and reduced failure rates.• Led collaborative migration of 100 TB of old data to new tables, ensuring data integrity and consistency.• Created a pipeline to track employee leaves, improving data accuracy and reporting capabilities.• Recognized for my contributions and selected to train on Abinitio, becoming the first to deliver a project with it, resulting in 20% faster and improved development efficiency Show less