As the Director of Operations at ATDC, I oversee the planning, execution, and evaluation of all operational and marketing activities for the companys Corporate collections solutions. I have more than 10 years of experience in the banking and automotive industries, where I have developed and honed my skills in operations management, team leadership, product development, and retail banking.My mission is to deliver exceptional customer value and satisfaction by ensuring the quality, efficiency, and effectiveness of ATDC's products and services. I leverage my GMBA in Contemporary Marketing Management from SP Jain School of Global Management, as well as my multiple certifications in Six Sigma, Digital Media, and Blue Ocean Strategy, to design and implement innovative and competitive strategies that drive growth and profitability for the company. I also use my fluency in English, Malayalam, and Hindi to communicate and collaborate with diverse customers and stakeholders across different regions and markets.