Shyam Modi Email & Phone Number

San Francisco, California, Us

In this hybrid individual contributor/manager role, I lead product strategy, roadmap, and execution across the Feed Infrastructure, Feed Ranking, and Feed UX teams. In a year, the team reversed a decline in engagement; contributions (comments, replies, & reactions) improved from -5% y/y in Q3 2022 to +22% y/y in Q3 2023) and scroll depth grew by 24%.Led the unification of feed and notifications candidate selection logic and infrastructure. This change increased relevant content liquidity, leading to +4% sessions, +9% scroll depth, and +3% contributions.Shipped multiple feed ranking ML models and heuristic changes at each stage of the feed ranking pipeline. Cumulatively, improvements to feed relevance translated to +12% contributions while making the feed fresher and more local (both improved by 10%+).Improved ad spacing in feed, leading to a 4% increase in ad impressions with no adverse engagement impactAs a manager, responsible for UX initiatives to improve feed consumption and participation; the Feed UX team increased scroll depth by 11% and contributions by 6% while improving the qualitative feed experience. Projects included better display of media (taller aspect ratios, grid view), showing an open comment box to likely commenters, and reducing inefficiently used space in each feed item.I also lead a company-wide initiative to improve client-side component view and action tracking across the app. This foundational initiative will provide accurate data for use in ML models, experiment analysis, and business reporting.

San Francisco, California, Us

Led the rebuild of the notifications infrastructure, creating a simple, modular, and scalable foundation which we subsequently optimized. Optimizations included personalizing notifications volume, content, channel, and timing (using both heuristics and ML) to maximize user retention. This set of changes reversed the decline of user retention on Nextdoor (sessions improved from -7% y/y in Q2 2021 to +32% y/y in Q2 2022). Shipped redesign of notifications center UI. Populated the notifications center with relevant in-app notifications and implemented app badging, leading to +5% sessions and creating consistency between in-app and external (email and push) notifications.Deprecated use of ads in emails in a revenue-neutral way by driving more on-platform activity through better email personalization. This improved the user experience and addressed challenges with ad impression measurement in emails.

San Francisco, California, Us

Analyzed the relationship between content availability and DAU, demonstrating opportunity to increase app usage through more content creation and more flexible content distribution. This analysis became a central component of the product strategy in 2020.Conceptualized and led the creation of Introduction Posts by new users, which increased DAU by 2% due to more content creationDeveloped the algorithm and stewarded the build of Popular Posts, a feed of positive, media-rich, engaging posts from around the country which increased DAU by 1%Introduced the ability for users to share content off of Nextdoor, leading to a 7% increase in registrations

New York City, Us

Evaluated over fifty early-stage investment opportunities, primarily focused on marketplaces, D2C brands, and SaaSConducted due diligence for investments in corporate gifting (Sendoso), high-end vacation rentals (Domio), and luxury lab-grown diamond rings (Couple)

New York, Ny, Us

Led rebuild of web application dashboard, which addressed user pain points through an improved UX and paid down substantial tech debt through the deprecation of old modulesStandardized feature bundles through the creation of a roles-based access system, resulting in a simplified QA process and streamlining sales and marketing messagingLaunched integration with Slack, which eliminated friction associated with product configuration, shortened sales cycles, and became adopted by over 30% of users in the News & Media vertical within one year

New York, Ny, Us

Negotiated and closed Dataminr’s first commercial news contracts with the world’s leading news organizations, amounting to $2.0M and accounting for over 50% of new business during that periodWorked on special projects for the executive team, including fundraising, pricing, partnerships, and entry into new markets

SM Tutoring provided standardized test preparation and general tutoring to high school students. I identified and hired talented tutors through a rigorous interview process, acquired clients though targeted marketing and retained them though frequent check-ins, and managed the legal and financial aspects of the business

Boston, Ma, Us

Performed market analysis for a regional sausage manufacturer and secondary research on the women’s health market for a specialty pharmacy; the resulting insights influenced the outcomes of the due diligencesAnalyzed customer data for a portfolio company in the home décor industry, and used the results to recommend changes to sales-force size and customer service models

San Francisco, California, Us

Co-launched Uber in Dallas (at the time, the highest growth launch in Uber company history)• Researched regulations, filed legal documents and engaged with legal counsel to ensure regulatory compliance• Generated demand through networking and social media; increased supply by partnering with limousine companies, ultimately managing a fleet of over fifty driversCoordinated with global operations teams to find inefficiencies and replace them with standardized, streamlined processes

Chiyoda-Ku, Tokyo, Jp

New York, Ny, Us

Princeton, Nj, Us

Master Of Business Administration (Mba)

Bse, Mechanical Engineering, Computer Science

Education record

Education record