Shyam N. Rai Email & Phone Number

Varanasi, Up, In

Jersey City, New Jersey, Us

As the Co-Founder & COO of Bighatch Consulting, spearheading ESERVZ - The Complete Multichannel eCommerce Agency for Brands and Retailers, I lead a dynamic team in revolutionizing online commerce. Drawing on over 15 years of expertise in Sales and Marketing, my role is multifaceted, covering a broad spectrum of responsibilities to ensure the success and growth of our clients:Strategic Leadership:• Provide visionary leadership to shape the strategic direction of ESERVZ.• Develop and implement strategic plans aligned with the company's mission and goals.E-Commerce Expertise, Digital Marketing and Advertising:• Leverage extensive knowledge of E-Commerce business to guide and optimize client operations.• Oversee and execute digital marketing strategies to enhance brand visibility and drive traffic.• Lead advertising initiatives to maximize ROI and achieve client objectives.Multichannel Management:• Manage the complexities of multichannel eCommerce to provide clients with a competitive edge.• Implement strategies for effective catalog management across various platforms.ISO Certified Services:• Ensure the delivery of ISO Certified Services in e-Commerce, Online Space, Business Consulting, Web Development, and Application Development.• Uphold the highest standards in service quality and client satisfaction.Global Market Expansion:• Lead efforts to support online retailers across the globe, including the USA, Canada, Mexico, UK, EU, Asia Pacific, Middle East, and India.• Develop strategies for market-specific needs and cultural considerations.Client Success and Results:• Focus on delivering tangible results for clients through effective campaign management and product launches.If you're seeking a strategic partner to elevate your brand, drive growth, and navigate the complexities of the digital landscape, let's connect and explore the possibilities together.

New York, New York, Us

Managed Sales & marketing functions, overseeing a $1M planned marketing budget for New Product Launches, Brand Positioning, PPC (Keywords based) Ads, Amazon Sponsored Ads & Display Ads spread across various marketplaces for Ex- www.amazon.com, www.amazon.ca, www.newegg.com, www.rakuten.com, www.sears.com.Served as a main point of contact for a portfolio of accounts – Standard and High Value Vendors or advertisers. Developed and launched integrated, multi-channel marketing strategies and direct marketing campaigns that propelled sales of $25M and have contributed approx. 15% to the entire company’s total sales for the Calendar Year 2017. Engaged with vendors to understand their advertising goals and expectations from the program and negotiated with them on a day to day basis for the planned marketing budget and have presented them the progress report.Managed all aspects of catalogue creation, expansion and e-catalogue operations in terms of organizing the products onto the marketplace interface through manual and automated process using technology and automation, supporting multiple categories that populates/ procures content for the Catalogue team.

San Jose, Ca, Us

I was responsible for growing eBay’s International business (retail export) for Jewelry Category. Worked as a skilled closer and negotiator by leveraging superb presentation and relational skills. Used an integrated approach to create balanced programs for clients to build their respective brands and businesses. Selected Accomplishments: Primary GMV Contributor from the region for eBay’s International business (Retail Exports) Closed new accounts as a member of business-development team, including Carat Lane, Blue Stone, Madhu Diamonds, Allure Jewels, Voylla, Sharvani Antique Gems & Jewellery and many more to list.  Earned commendations from client executives for communication deliverables that targeted desired audiences and articulated the value of products and services.

Noida, Up, In

As a Relationship Manager, I was required to build and leverage relationships with existing clients through proactive, creative and on-going client service to ensure retention of clients. Frequently closed deals that served to increase company share by new sales, up-selling, calling, fresh meetings, follow up meetings, cold calls, and reference generation. Concurrently managed multiple accounts. Utilized strong analytical and problem solving techniques in order to deliver the correct products to the respective clients.I was also responsible to generate monthly, quarterly & annual revenue by new sales, up-selling, calling, fresh meetings, follow up meetings, cold calls, and reference generation & prepare weekly sales MIS reports.Selected Accomplishments: Served as primary contributor on increasing sales revenues, exceeding targeted sales goals, developing profitable and productive business relationships, coordinating with decision-makers, building an extensive client base, and market development Adept in developing relationships with key decision-makers for revenue generation.

Bachelor'S Degree, History

Bachelor Of Engineering - Be, Computer Science