Eric Chen Email & Phone Number

Sydney, NSW, AU

Sydney, New South Wales, Australia

Telecommunications services provider with extensive experiences in telecommunications infrastructure and technology deploymentIBC, DAS, TX, MACRO, SMALL CELL, MW, NBN Fixed Wireless, Railway Comms and CCTV, BESS EPC, etc.

Chatswood, New South Wales, Australia

• HQ appointed TQC leader of Australia/New Zealand/Cananda.
• HQ qualified & appointed country TQC/Auditor look after Australia supplier qualifications, supplier performance management, supplier portfolio management, supplier cyber security/privacy protection compliance.
• Controls/coordinate Technical and Capacity Assessments of suppliers through qualification/Audit/Re-audit process (incl. Engineering Procurement & Product Procurement).
• Supplier Qualification leader lead a team of SME (composes of Financial, QMS/EHS, Cyber Security/Data Protection, Capacity modules) to perform the S2C process (from screening to on-boarding and lifecycle management) of.
• Identify supplier risks and non-conformance issues, creates performance improvement plans through SCAR and track until close loop. Identifies, initiates and follows up corrective actions with suppliers. Analysis and.
• Promote ISO accreditation to suppliers (e.g. ISO9001);

Sydney, New South Wales, Australia

• Creates & maintains Country/Project Procurement Strategies/Plans for specific categories (logistics, transportation, warehousing, customs clearance, etc.)
• Analyses supply market, anticipates changes and drives associated procurement activities.
• Generate procurement strategy, make sure stakeholders are happy with it and reporting to Joint Review Board for approval;
• Creates Central Warehouse sourcing strategy and implements supplier selection through best practice.
• Warehouse service frame contract implementation (supplier selection);
• SPMS (Spare Parts Management Service) contract extension/bidding, RFx/price negotiation to contracting with supplier.

Chatswood, New South Wales, Australia

• Manages & interface for all the procurement related topics/procedures for IBC Project, including Service, materials and coordinates with relevant teams in alignment with the approved Category Strategy.
• Accountable and responsible for all project procurement activities towards CT, and meet project requirements from bid phase until project closing.
• Evaluates contracts (with support of the L&C). Makes final supplier base decisions with relevant stakeholders.
• Supplier qualification, selection, negotiations and contracting for the agreed categories.
• Ensures that procurement activities are aligned with relevant stakeholders.
• Ensures compliance with all relevant regulatory and legal requirements, including SOX and procurement policies.

Chatswood, New South Wales, Australia

Lead a team of expert（RAN, DATA, TX, OSS, etc.）and works closely with MSP（Nokia）to deliver 24*7 L3 Support Service to VHA (Vodafone Hutchison Australia).SPOC of critical escalation internal & external（internal stakeholders, MSP, Customers, Global TAC, etc.）Establish war room and engage L3 support resources, includes local experts, GTAC and R&D experts.

Chatswood, New South Wales, Australia

Lead a team of expert（Core Network, RAN, DATA, TX, OSS, etc.) to deliver 24*7 L3 Support Service to multiple Pacific Island countries(New Zealand Two Degree, Fiji Digicel, Tonga Digicel, West Samoa, America Samoa, Vanuatu, FMSTC, PMT Tahiti, etc.), SPOC of escalation and responsible of SLA, etc..

Education record

Lean Six Sigma, Green Belt