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Michael Schulz is listed as Front Office Supervisor ensuring exceptional guest experiences and operational efficiency. based in Estepona, Andalusia, Spain. AeroLeads shows a matched LinkedIn profile for Michael Schulz.
Michael Schulz previously worked as Front Office Supervisor at Ikos Andalusia and Assistant Front Office Manager / Night Manager at The Morgan Hotel – Mhl Hotels Collection. Michael Schulz holds Diploma In Games Development from Pulse College.
With over ten years of progressive leadership in hospitality management, my career at Ikos Andalusia and The Morgan Hotel has been defined by a steadfast commitment to enhancing guest experiences. At Ikos Andalusia, I take pride in steering the front desk team towards seamless daily operations, ensuring that each guest's stay is memorable through personalized service and swift resolution of any concerns.My expertise lies in orchestrating the front office functions with a keen focus on guest satisfaction. Collaborating closely with my team, I've honed my skills in employee training and communication, driving our collective efforts to uphold the resort's reputation for excellence. Our success is reflected in the harmony of operational efficiency and the outstanding service we deliver to every guest.
Listed skills include Microsoft Office, Game Development, Time Management, Customer Service, and 27 others.
A career timeline built from the work history available for this profile.
Estepona, Andalusia, Spain
Overseeing the daily operations of the front desk. Monitoring reception agents and providing guidance when necessary. Ensuring that the front office functions without disruptions, including managing check-ins, check-outs, reservations, and guest requests.Welcoming and greeting arriving guests and in-house emphasizing on personalized service. Providing.
Dublin, Ireland
Supervising and training reception team ensuring high standards of customer care.Making sure all guest queries and challenges are handled promptly and efficiently over the phone, by email and in person.Preparing the roster of the Front of House team in accordance with levels of business, budget requirements and requests.Training, assisting and motivating.
Dublin, Ireland
Making sure all Front of House operational procedures required were followed to ensure a smooth running of the department.Providing a genuine, warm, friendly and courteous welcoming on arrival and during their stay.Managing and assisting with daily operations of the Guest Relations department preparing for guest’s arrivals and requests.Developed a rapport.
Dublin, Ireland
Experience working in a fast-paced environment.Responsible to complete daily hotel reports making sure that all Front Office duties are accomplished.Resolving guest’s complaints and escalating if necessary. Always delivering high-quality service to customers.Supporting and motivating the Front Office team, providing training assuring great customer.
Dublin, Ireland
Delivering high-quality service to customers in a friendly manner.Managing administrative tasks with a focus on customer satisfaction.Responsible for check-ins and check-outs in an efficient way and handling several emails and phone calls.Balancing the end of the day transactions, auditing and closing out accounts, correcting if necessary.Responsible for.
Dublin, Ireland
Welcoming guests to the hotel.Registering guests upon check-in and close their bills upon check out.Assisting and advising guests of hotel facilities, local attractions and directions.Preparing keys for group arrivals and confirming with the tour leader regarding mealtimes and porterage.Answering phone calls and emails.
Dublin, Ireland
Tested assigned projects to identify functional bugs and report them during a gameplay.Detecting and assisting with translation language components (e.g., Text & Audio files). Identifying overlaps/truncations issues and sending suggestions for corrections.Regressed and assured reported bugs have been corrected and have not introduced additional problems.
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Michael Schulz is listed as Front Office Supervisor ensuring exceptional guest experiences and operational efficiency..
Michael Schulz is based in Estepona, Andalusia, Spain.
Michael Schulz has worked for Ikos Andalusia, The Morgan Hotel – Mhl Hotels Collection, Hilton Dublin Charlemont – Mhl Hotels Collection, Trinity City Hotel – Mhl Hotels Collection, and Maldron Hotel Parnell Square – Dalata Hotel Group.
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Michael Schulz holds Diploma In Games Development from Pulse College.
Michael Schulz is listed with skills including Microsoft Office, Game Development, Time Management, Customer Service, Microsoft Excel, Game Design, Quality Assurance, and 3D Studio Max.
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