●Successfully led a large-scale natural gas distribution network and transmission pipes project in Attica, ensuring regulatory compliance and rigorous quality control.●Established effective stakeholder communication channels and proactively mitigated risks for project success.●Conducted research and design planning to align specifications with safety and regulatory standards.●Managed construction activities, maintaining quality standards through root cause analysis.

●Ensured strict quality standards and regulatory compliance throughout all project phases.●Maintained detailed records and documentation for quality control processes and inspections, crucial for accountability.●Generated regular quality reports for stakeholders and regulatory bodies.●Validated equipment compliance with defined specifications and quality standards.

●Managed technical expertise for major projects in the Piraeus Harbor, including the extension of the Piraeus Container Terminal Pier and the New Oil Pier.●Coordinated project phases, ensuring compliance with safety and quality standards.●Procured equipment, maintained quality control, and supervised manufacturing to meet project requirements.●Collaborated with contractors, conducted site inspections, and managed construction activities for successful project completion.

●Served as the dedicated point of contact for corporate clients, providing technical assistance and addressing complex inquiries.●Ensured prompt, high-quality support, consistently meeting or exceeding service-level agreements (SLAs).●Maintained a record of meeting or exceeding performance metrics and ensuring regulatory compliance.

●Diagnosed and resolved technical issues related to telecommunications services for Vodafone customers.●Escalated complex technical issues to higher-level support or technical teams.●Maintained transparent communication with customers, providing step-by-step support and updates on issue resolution.