Sian Ellis

Sian Ellis Email and Phone Number

Service Delivery Lead and Programme Manager Professional Development @ BPAC Clinical Solutions LP
Dunedin, OTA, NZ
Sian Ellis's Location
Dunedin, Otago, New Zealand, New Zealand
Sian Ellis's Contact Details

Sian Ellis personal email

n/a
About Sian Ellis

Experienced Service Delivery Manager with a strong track record in leading cross-functional teams, optimizing operational efficiency, and driving exceptional service standards in fast-paced environments. I specialize in managing client relationships, delivering complex projects on time and within budget, and ensuring seamless service delivery across multiple platforms.With expertise in stakeholder management, process improvement, and IT service management (currently undertaking ITIL-4 Foundation Training), I thrive in roles where I can foster collaboration and deliver results that exceed client expectations. My passion lies in building strong partnerships and continuously improving service delivery processes to enhance business outcomes.

Sian Ellis's Current Company Details
BPAC Clinical Solutions LP

Bpac Clinical Solutions Lp

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Service Delivery Lead and Programme Manager Professional Development
Dunedin, OTA, NZ
Employees:
42
Sian Ellis Work Experience Details
  • Bpac Clinical Solutions Lp
    Service Delivery Lead And Programme Manager Professional Development
    Bpac Clinical Solutions Lp
    Dunedin, Ota, Nz
  • Bpac Clinical Solutions Lp
    Service Delivery Manager
    Bpac Clinical Solutions Lp Aug 2023 - Present
    New Zealand
    In this role I provide service delivery management across a number of different products and customers. I am also the Product Owner for the professional development suite of products BPAC CS has developed including the InPractice Recertification programme. Within InPractice we currently have over 2000 active members across 37 sub-specialties of medicine making us the most diverse medical recertification programme on offer.
  • Te Whatu Ora Health New Zealand
    Business Analyst
    Te Whatu Ora Health New Zealand Jun 2023 - Aug 2023
    Dunedin, Otago, New Zealand
  • Te Whatu Ora Health New Zealand
    Service/Agreement Lead - Hsaap
    Te Whatu Ora Health New Zealand Nov 2022 - Jun 2023
    Dunedin, Otago, New Zealand
    In my current role I lead a team of Business Analysts and Business Knowledge Analysts in the Health Sector Agreements and Payments Future State Business Design team. This programme is replacing the current agreements and payments processes and technology to ensure that Te Whatu Ora and its partners have the technical capabilities to work with the new solution and support better health outcomes for New Zealand.Collaborated with internal and external stakeholders to build understanding of… Show more In my current role I lead a team of Business Analysts and Business Knowledge Analysts in the Health Sector Agreements and Payments Future State Business Design team. This programme is replacing the current agreements and payments processes and technology to ensure that Te Whatu Ora and its partners have the technical capabilities to work with the new solution and support better health outcomes for New Zealand.Collaborated with internal and external stakeholders to build understanding of current vs desiredcustomer and operational delivery experience.Solidified relationships with key external stakeholders whose previous relationship with governmentwere fractured.Conducted interviews with key business users to collect information on business processes and userrequirements.Performed gap analysis to identify areas of improvement.The outcome and output of my work creates evidence to support and inform future design foroperational delivery and business capability from a ‘customer centred' perspective.Collaborated with teams in product line transition to ensure clear understanding of future state capability design requirements. Show less
  • Te Whatu Ora Health New Zealand
    Pharmacy Service/Agreement Lead - Health Sector Agreements And Payments Programme
    Te Whatu Ora Health New Zealand Nov 2021 - Nov 2022
    New Zealand
    I am the Pharmacy Lead in this large transformation project. Essentially the programme is all about modernising the agreements and payment systems which enable the management of agreements, and distribution of around $10 billion annually in payments to Funders and Providers of health and disability community-based care. This is a multi-year programme of work and will provide greater flexibility to implement the recommendations of the Health and Disability Sector Review.
  • Anglican Family Care
    Member Of The Board
    Anglican Family Care Jan 2012 - Nov 2021
    Otago & Southland, New Zealand
    Based in Dunedin, Otago for over 40 years, Anglican Family Care's main focus is children, young people and their families, but we also assist individuals who seek our support, mainly for welfare or budgeting help. Anglican Family Care helps families to identify their own strengths and resources in times of difficulty and stress to achieve positive outcomes.
  • Ministry Of Health New Zealand
    Recruitment Administrator
    Ministry Of Health New Zealand Dec 2020 - Oct 2021
    Dunedin, Otago, New Zealand
    In this role I work as part of the National Digital Services Project Office Team and I am responsible for a broad range of administrative duties across the entire contractor lifecycle. I co-ordinate information flow for all contractor onboarding within our Directorate; including writing funding memo applications, onboarding new contractors, managing the contractor database and compiling contractor status reports, contributing to the effective management of contractor engagements and budgets.
  • Ministry Of Health New Zealand
    Project Coordinator
    Ministry Of Health New Zealand Oct 2020 - Dec 2020
    Dunedin, Otago, New Zealand
    After experience working as a front line Pharmacist I'm very excited about this opportunity to work with the Data & Digital team at the Ministry of Health as a Contract Project Coordinator.
  • Unichem Roslyn Pharmacy
    Retail Manager
    Unichem Roslyn Pharmacy Jun 2019 - Aug 2020
    Dunedin, Otago, New Zealand
  • Beaute On Lambton Quay
    Managing Director
    Beaute On Lambton Quay Apr 2013 - Feb 2018
    Beaute on Lambton Quay is the third addition to our Beaute Salon/Spa Group. A beautiful 5 star setting with advanced skin therapists in the heart of Lambton Quay.
  • Beauté On Taranaki
    Managing Director
    Beauté On Taranaki Apr 2011 - Feb 2018
    On April 1st I took over the ownership of Is Bliss Salon/Spa in Wellington. This is the first step in my plans to take my Beaute brand nationwide.On August 1st 2011 we rebranded Is Bliss to Beauté on Taranaki.
  • Unichem Knox Pharmacy
    Pharmacist, Managing Director
    Unichem Knox Pharmacy Dec 1997 - Mar 2008

Sian Ellis Skills

Management Entrepreneurship Marketing Strategy Training Business Planning Business Strategy New Business Development Strategic Planning Beauty Industry Customer Service Retail Healthcare Small Business Marketing Sales Sales Management Leadership Coaching Strategy Negotiation Beauty Wellbeing Pharmaceutical Industry Business Development Wellness

Sian Ellis Education Details

Frequently Asked Questions about Sian Ellis

What company does Sian Ellis work for?

Sian Ellis works for Bpac Clinical Solutions Lp

What is Sian Ellis's role at the current company?

Sian Ellis's current role is Service Delivery Lead and Programme Manager Professional Development.

What is Sian Ellis's email address?

Sian Ellis's email address is si****@****govt.nz

What schools did Sian Ellis attend?

Sian Ellis attended University Of Otago, University Of Otago, St Hildas Collegiate.

What skills is Sian Ellis known for?

Sian Ellis has skills like Management, Entrepreneurship, Marketing Strategy, Training, Business Planning, Business Strategy, New Business Development, Strategic Planning, Beauty Industry, Customer Service, Retail, Healthcare.

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