Sian Ellis Email and Phone Number
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Experienced Service Delivery Manager with a strong track record in leading cross-functional teams, optimizing operational efficiency, and driving exceptional service standards in fast-paced environments. I specialize in managing client relationships, delivering complex projects on time and within budget, and ensuring seamless service delivery across multiple platforms.With expertise in stakeholder management, process improvement, and IT service management (currently undertaking ITIL-4 Foundation Training), I thrive in roles where I can foster collaboration and deliver results that exceed client expectations. My passion lies in building strong partnerships and continuously improving service delivery processes to enhance business outcomes.
Bpac Clinical Solutions Lp
View- Website:
- bpacsolutions.com
- Employees:
- 42
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Service Delivery Lead And Programme Manager Professional DevelopmentBpac Clinical Solutions LpDunedin, Ota, Nz -
Service Delivery ManagerBpac Clinical Solutions Lp Aug 2023 - PresentNew ZealandIn this role I provide service delivery management across a number of different products and customers. I am also the Product Owner for the professional development suite of products BPAC CS has developed including the InPractice Recertification programme. Within InPractice we currently have over 2000 active members across 37 sub-specialties of medicine making us the most diverse medical recertification programme on offer. -
Business AnalystTe Whatu Ora Health New Zealand Jun 2023 - Aug 2023Dunedin, Otago, New Zealand -
Service/Agreement Lead - HsaapTe Whatu Ora Health New Zealand Nov 2022 - Jun 2023Dunedin, Otago, New ZealandIn my current role I lead a team of Business Analysts and Business Knowledge Analysts in the Health Sector Agreements and Payments Future State Business Design team. This programme is replacing the current agreements and payments processes and technology to ensure that Te Whatu Ora and its partners have the technical capabilities to work with the new solution and support better health outcomes for New Zealand.Collaborated with internal and external stakeholders to build understanding of… Show more In my current role I lead a team of Business Analysts and Business Knowledge Analysts in the Health Sector Agreements and Payments Future State Business Design team. This programme is replacing the current agreements and payments processes and technology to ensure that Te Whatu Ora and its partners have the technical capabilities to work with the new solution and support better health outcomes for New Zealand.Collaborated with internal and external stakeholders to build understanding of current vs desiredcustomer and operational delivery experience.Solidified relationships with key external stakeholders whose previous relationship with governmentwere fractured.Conducted interviews with key business users to collect information on business processes and userrequirements.Performed gap analysis to identify areas of improvement.The outcome and output of my work creates evidence to support and inform future design foroperational delivery and business capability from a ‘customer centred' perspective.Collaborated with teams in product line transition to ensure clear understanding of future state capability design requirements. Show less -
Pharmacy Service/Agreement Lead - Health Sector Agreements And Payments ProgrammeTe Whatu Ora Health New Zealand Nov 2021 - Nov 2022New ZealandI am the Pharmacy Lead in this large transformation project. Essentially the programme is all about modernising the agreements and payment systems which enable the management of agreements, and distribution of around $10 billion annually in payments to Funders and Providers of health and disability community-based care. This is a multi-year programme of work and will provide greater flexibility to implement the recommendations of the Health and Disability Sector Review. -
Member Of The BoardAnglican Family Care Jan 2012 - Nov 2021Otago & Southland, New ZealandBased in Dunedin, Otago for over 40 years, Anglican Family Care's main focus is children, young people and their families, but we also assist individuals who seek our support, mainly for welfare or budgeting help. Anglican Family Care helps families to identify their own strengths and resources in times of difficulty and stress to achieve positive outcomes.
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Recruitment AdministratorMinistry Of Health New Zealand Dec 2020 - Oct 2021Dunedin, Otago, New ZealandIn this role I work as part of the National Digital Services Project Office Team and I am responsible for a broad range of administrative duties across the entire contractor lifecycle. I co-ordinate information flow for all contractor onboarding within our Directorate; including writing funding memo applications, onboarding new contractors, managing the contractor database and compiling contractor status reports, contributing to the effective management of contractor engagements and budgets. -
Project CoordinatorMinistry Of Health New Zealand Oct 2020 - Dec 2020Dunedin, Otago, New ZealandAfter experience working as a front line Pharmacist I'm very excited about this opportunity to work with the Data & Digital team at the Ministry of Health as a Contract Project Coordinator. -
Retail ManagerUnichem Roslyn Pharmacy Jun 2019 - Aug 2020Dunedin, Otago, New Zealand
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Managing DirectorBeaute On Lambton Quay Apr 2013 - Feb 2018Beaute on Lambton Quay is the third addition to our Beaute Salon/Spa Group. A beautiful 5 star setting with advanced skin therapists in the heart of Lambton Quay.
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Managing DirectorBeauté On Taranaki Apr 2011 - Feb 2018On April 1st I took over the ownership of Is Bliss Salon/Spa in Wellington. This is the first step in my plans to take my Beaute brand nationwide.On August 1st 2011 we rebranded Is Bliss to Beauté on Taranaki.
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Pharmacist, Managing DirectorUnichem Knox Pharmacy Dec 1997 - Mar 2008
Sian Ellis Skills
Sian Ellis Education Details
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Bachelor Of Pharmacy - Bpharm -
Pharmacy -
St Hildas Collegiate
Frequently Asked Questions about Sian Ellis
What company does Sian Ellis work for?
Sian Ellis works for Bpac Clinical Solutions Lp
What is Sian Ellis's role at the current company?
Sian Ellis's current role is Service Delivery Lead and Programme Manager Professional Development.
What is Sian Ellis's email address?
Sian Ellis's email address is si****@****govt.nz
What schools did Sian Ellis attend?
Sian Ellis attended University Of Otago, University Of Otago, St Hildas Collegiate.
What skills is Sian Ellis known for?
Sian Ellis has skills like Management, Entrepreneurship, Marketing Strategy, Training, Business Planning, Business Strategy, New Business Development, Strategic Planning, Beauty Industry, Customer Service, Retail, Healthcare.
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Sian Ellis
United Kingdom2btinternet.com, uk.ey.com -
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