Sian Rawlings Email & Phone Number

Germantown, Md, Us

Transferee/Assignee and Supplier Partner communication, acting as the first contact for new authorizations.Manage and process data entry of incoming relocation authorizations from clients.Various office administration functions throughout the day, clerical and administrative duties along with training and learning relocation industry related business aspects.

Successfully managed the delivery of relocation management services, including policy counseling, destination services, household goods shipping, immigration, departure services, and expense management for assignees of 7 corporate clients.Expertly interpreted the designated clients’ international assignment policies and procedures and evaluated different options, providing tailored advice and consultation to over 80 international assignees based on their needs and country-specific requirements.Consistently provided ongoing consultation to my assignees during their international assignments, maintaining a Consultant Satisfaction Score of 4.75/5.00.

Jacksonville, Florida, United States

Implemented six language acquisition curricula for English, Spanish, French, and Korean, focusing on speaking, reading, writing, and auditory comprehension, providing high-quality language programs.Implemented diverse approaches to ensure individualized instruction to over 100 students, including monitoring progress and introducing specialized lesson plans to ensure optimal learning.Successfully taught adult and child learners various languages and provided translation services to independent businesses, building strong relationships with students and stakeholders through effective communication and consistent feedback.

Implemented four language acquisition curricula for English, Spanish, French, and Korean, focusing on speaking, reading, writing, and auditory comprehension, providing high-quality language programs.Implemented diverse approaches to ensure individualized instruction to over 50 students, including monitoring progress and introducing specialized lesson plans to ensure optimal learning.Successfully taught adult and child learners various languages and provided translation services to independent businesses, building strong relationships with students and clients.

Contacted lawyers and law firms in Latin America in Spanish as a brand ambassador for Best Lawyers.Conducted research and survey lawyers to increase involvement in Best Lawyers’ programs, awards, and publications. Recorded and interpreted data for analysis, reporting, and publishing.Input data into Excel spreadsheets in a timely manner to ensure all deadlines were met.

Jacksonville, Florida, United States

Managed, developed and monitored the progress of cashiers and processes in order to make improvements.Ensured the efficient operation of the registers, influencing and supporting the cashier team, expediting price checks and identifying high shrink items.Provided translation/interpretation services for non-English speakers.

Jacksonville, Florida, United States

Assisted in the project management for the education program created by the CEO and translated the website into several languages. My keen attention to detail and proactive approach allowed the team to focus on their core responsibilities and easily achieve their goals.

Jacksonville, Florida, United States

Lead customers to their tables and took care of drink and appetizer orders.Organized seating charts to make sure customers were properly informed on wait times.Assisted servers during busy hours to ensure customer satisfaction.Trained 10 new hosts and acted as the point of contact for any questions or concerns.

Associate Of Science - As, Office Administration

Technical Certificate, Office Support